Guides on Your Rights By money.co.uk

5 ways to check a website is legit

If you're not sure a website is secure, there are quick and easy ways to check you aren't risking your personal information. Here are 5 ways to check if a website is legit.

How to get a refund on train tickets

If your train journey is delayed or cancelled, you might be able to get your money back.

The 7 things you need to do if you get hacked

Having your accounts hacked can be frightening, especially if fraudsters get hold of your bank details or private data. Here is what you need to do if you think you have been hacked.

How can I check if a company is legitimate?

If you are worried about the authenticity of a company, it is always worth double checking they are legit before you have any dealings with them. We look at how you can find out whether you can trust a company or should avoid them at all costs.

Chargeback claims: how to get your money back

You could claim a refund if something goes wrong when you spend on your debit, prepaid or credit card. Here's how the Chargeback scheme can get your money back from your bank.

What to do if your debt management company goes bust

If your debt management company stops trading, you need to make sure you keep up with repaying your debts. Here is what you need to do and where you can get help.

Couple in office getting financial advice

How to get free debt help

Getting debt advice could help you pay off what you owe quickly and avoid making your problems worse. Here is how to find the best places to get help with your debts.

How to keep your bank details safe online

We now buy everything from holidays to groceries online and use the internet for much more besides. But while there are countless benefits you do need to protect yourself. Here's how to stay safe online.

Can you keep money accidentally paid into your bank account?

We all dream of receiving an unexpected windfall, but what are your rights if you receive an accidental payment into your bank account?

Your refund rights explained

If you have been refused a refund for faulty or unwanted goods you are not alone. Here are your rights to help get your money back if a company is refusing to give you a refund.

How to deal with debt collectors

Knowing how to deal with a debt collection company if you are approached for money can ensure you're not intimidated or misled. Here's how to handle debt collectors and avoid the traps they set to get you to pay up.

Guides on your rights