Guides on your rights

From employment rights to bankruptcy and section 75, our guides about your rights provide clarity on your entitlements as a consumer and what to do if your bank makes an error.

I'm looking for guides on...

Man on park bench using laptop

How to heal your credit file after an IVA

When your individual voluntary arrangement (IVA) finally ends you're well and truly free and clear and your money is your own again. A happy day indeed!

Read More

How to keep your bank details safe online

We now buy everything from holidays to groceries online and use the internet for much more besides. But while there are countless benefits you do need to protect yourself. Here's how to stay safe online.

Read More

In debt? What's the worst that can happen?

Being in debt and struggling to pay your bills can be frustrating and stressful, especially if you are feeling pressured into making repayments you cannot afford. But how far can companies actually go to reclaim your money?

Read More

Dealing with debt - where to start

Being faced with unmanageable debt can seem overwhelming but there are a number of options available to you. We explain where to start if you're dealing with debt.

Read More

10 steps to becoming debt free

We explain, step by step, how you can work towards clearing your debts and becoming debt free.

Read More

I think I've been scammed, what do I do?

Don't panic. If you think you've been a victim of fraud, these simple steps can help you protect yourself and stop fraudsters in their tracks.

Read More

How to complain about your internet, phone or TV provider

If your mobile phone, internet, landline or digital TV provider doesn't give you the service you expect, you'll want to get things sorted as soon as possible. Here's how to escalate things if they won't help.

Read More
Couple browsing in electronics store

Your pay weekly store questions answered

Weekly payment stores let you rent expensive goods at an 'affordable' price, with a view to buying them at the end of the term. Where's the catch?

Read More

What to do if you cannot pay a bill

We explain what you need to do if you can't afford to pay a bill.

Read More

How to complain about financial services

If you are left out of pocket or are mistreated by your bank or insurer you may want to complain. Here is how to get your complaint heard.

Read More
Young caucasian couple calculating domestic finances to pay off debt.

Which debts should you pay off first?

If you're juggling several different debts, the best thing you can do is to tackle them head-on. But where do you start? We look at which debts you should pay off first so that it's easier to get on track to becoming debt-free.

Read More

How to get free debt help

Getting debt advice could help you pay off what you owe quickly and avoid making your problems worse. Here is how to find the best places to get help with your debts.

Read More