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Last updated
November 12th, 2024

What is business insurance?

This type of insurance offers protection when something goes wrong during the day-to-day running of your business. It can’t stop accidents from happening, but it plays an important role in minimising financial loss from any unexpected events. 

The purpose of business insurance is simple – it makes sure that whatever life throws at you, your business is able to recover. Accidents, lawsuits, property damage or employees on long-term sickness are all risks when you run a business, but business insurance can be there to cover the cost of these circumstances. 

So, whether a fire damages the stock in your warehouse or a customer slips and falls in your coffee shop, business insurance covers these costly claims.

Amount paid in business insurance claims every day[1]
£22million

Why do I need business insurance?

  • Protects against financial losses

  • Emphasises credibility 

  • Aids growth

Business insurance is not always legally required, so one of the main reasons for getting insurance is financial. Unexpected situations can lead to significant financial setbacks, but insurance covers these costs, giving businesses peace of mind. 

But there are other reasons for getting business insurance. Your business’ success depends on your credibility, and business insurance can play a key role in developing this trust. Business insurance highlights how you are financially responsible and care about your employees and customers. 

Plus, it might even help you to get more customers or clients, as this will give them extra reassurance to work with you.

The most common types of business insurance

Public liability insurance

This covers damage caused by your business to a third party or their property. A third party is typically anyone not employed by your business.

Professional indemnity insurance

This covers claims made due to failings in the products or services provided by you or your company.

Employers' liability insurance

Employers' liability insurance provides cover to UK employers against legal liabilities and costs if staff become ill or injured due to their work. It's a legal requirement if you employ anyone that's not a close family member.

The most common types of business insurance

Public liability insurance

This covers damage caused by your business to a third party or their property. A third party is typically anyone not employed by your business.

Professional indemnity insurance

This covers claims made due to failings in the products or services provided by you or your company.

Employers' liability insurance

Employers' liability insurance provides cover to UK employers against legal liabilities and costs if staff become ill or injured due to their work. It's a legal requirement if you employ anyone that's not a close family member.

Yes, if you employ one or more employees, then legally you need to have employers' liability insurance.

However, if you are a sole trader and work alone, you won't legally need this type of insurance. But it's always worth considering the range of business insurance policies available as they can ensure your business continues to run smoothly even when it encounters problems.

Plus, there are some professional bodies and regulators that will require your business to have certain types of insurance to make sure you are compliant and can trade safely. So, they may not be legally required, but they are still essential as you won't be able to work without them.

Remember to do your research to find out exactly what you need in order to run your business. You can also have a chat with business owners in your industry to learn from their experiences.

Specialist cover you might want to consider for your business

Goods in transit insurance

Goods in transit insurance protects you against claims arising from loss, damage or theft of client or customer property during transport. 

Tools insurance

If you have a business that relies on tools, like hammers, saws, pliers and even larger items like diggers, then tool insurance can be handy. This is because it covers the cost of replacing essential equipment for running your business.

Business interruption insurance

Unexpected events might mean your business is unable to trade as normal, and business interruption insurance can help. This insurance can recover lost income and pay wages if you are faced with a situation that stops you from running your business.

Business equipment insurance

This provides cover for the items that are essential for your business, including computers and phones, in case they are damaged, lost or stolen.

Cyber insurance

If your business operates in the digital world, then cyber insurance is worth considering. Computer systems are vulnerable to scams and cyber attacks, so this insurance will protect your business if any data is impacted.

Product liability insurance

This insurance focuses on your product and offers cover in case it injures someone or causes damage to something. This also includes any claims that could arise from selling food and drink, such as contaminated food.

Specialist cover you might want to consider for your business

Goods in transit insurance

Goods in transit insurance protects you against claims arising from loss, damage or theft of client or customer property during transport. 

Tools insurance

If you have a business that relies on tools, like hammers, saws, pliers and even larger items like diggers, then tool insurance can be handy. This is because it covers the cost of replacing essential equipment for running your business.

Business interruption insurance

Unexpected events might mean your business is unable to trade as normal, and business interruption insurance can help. This insurance can recover lost income and pay wages if you are faced with a situation that stops you from running your business.

Business equipment insurance

This provides cover for the items that are essential for your business, including computers and phones, in case they are damaged, lost or stolen.

Cyber insurance

If your business operates in the digital world, then cyber insurance is worth considering. Computer systems are vulnerable to scams and cyber attacks, so this insurance will protect your business if any data is impacted.

Product liability insurance

This insurance focuses on your product and offers cover in case it injures someone or causes damage to something. This also includes any claims that could arise from selling food and drink, such as contaminated food.

Is it worth getting extra cover in my business insurance quote?

  • Greater financial protection

  • Cover for industry-specific risks 

  • Peace of mind for business continuity 

Business insurance should always be personal to your business, so extra cover will look different to everyone. 

However, it is normally worth exploring all the cover available, especially if your business has a variety of industry-specific risks that could prove costly. Yes, extra cover can be a bigger investment, but it can also give you peace of mind and added financial security that you’ll be able to run your business successfully during unforeseen circumstances.

Insights from our experts

Our experts share their knowledge to help you make confident financial decisions.

The key to getting the best cover is to know the possible risks that might disrupt the running of your business. Then align coverage with risk so it allows you to prioritise what is important to your business.

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Insurance tailored to different types of business

From small shops to large online retailers, and software developers to builders, business insurance packages can cater to the needs of many different types and sizes of businesses. These policies allow you to find coverage that’s built with your unique business needs in mind, including:

Tradesman insurance

Tradesman insurance lets you build the right cover for your trade – with insurance available for everything from tools to injuries, accidents and more all in one package.

Self-employed insurance

Self-employed insurance helps you protect yourself from being out of pocket from legal action, data breaches or personal injury – whether you work from home or head out to visit clients.

Shop insurance

Every shop is different, so it’s important to get shop insurance that offers customisable cover. This will make sure you’re covered for any unexpected situations in your retail space.

Startup business insurance

Startup business insurance is important as it caters for the unique challenges of startups. Startups can experience rapid growth so will need insurance that can adapt.

Small business insurance

Small business insurance can be personalised to suit SME’s needs and offer reassurance that you are protected from any risks you might face in day-to-day operations.

Home business insurance

Working from home has become very popular in recent years, and you might even be running a business from your home. If this is the case, then you'll need a relevant policy that suits this environment. It's also different from home insurance as this policy will be specifically for any risks that might occur due to your business activities.

How much does business insurance cost in the UK?

Here's an example of how much business insurance can cost, however quotes will vary depending on the type and size of your business.

Remember, as with most covers, price shouldn’t be your only priority. Cheaper insurance could end up costing you more if it doesn’t provide the cover you need. To get the best deal, look for insurers that allow you to tailor your policy to your needs so you're not left over- or under-insured.

Insurance typeFrom*To**
Public liability insurance£4.60£21.23
Professional indemnity insurance£9.08£46.67
Employers' liability£1.86£28.15
Building, contents and stock insurance£4.71£49.09
Cyber insurance£10.79£46.10
Accident and sickness***£10.10£36.25

*Superscript: 10% of Superscript customers paid this much, or less, between July and September 2024.
**Superscript: 90% of Superscript customers paid up to this much between July and September 2024.

***Superscript: Price per employee. The price you see may differ depending on a number of factors including level of cover and number of employees.

These prices should only be used as a guide. When you get a quote, it will be tailored to your unique circumstances and risk profile – so you may be quoted a price that’s a bit higher or lower.

How do I get the best business insurance quote?

  • Review your business’ needs and risks 

  • Work with a provider that understands your industry 

  • Provide detailed information about your business

  • Look at coverage, not only price 

The key to getting the best insurance quote for you business is to be clear on what you need it to cover. Take the time to review your business’ needs and understand what possible risks you might face. By assessing all potential risks, you can ensure your insurance policy is comprehensive and prepared to cover any future incidents. 

Then, research different insurance providers to make sure you choose one that understands your industry. You can also have a chat with other business owners in your sector to understand what provider worked well for them. Once this has been decided, it’s important to give your provider detailed information about your business. Try to cover all bases, as otherwise this could impact your final policy.

Finally, although the price of business insurance is important, consider the coverage first. The cheapest policy might not be covering all the risks, so comprehensive protection might be most cost-effective in the long run.

Learn more about our business insurance partner

Superscript Logo Full 2x

We qualify, quantify and offer insurance using data, analysis and technology, and we serve a wide range of business types — from dog walkers and dieticians, to landlords and locksmiths. Enro Ltd t/a Superscript is authorised and regulated by the Financial Conduct Authority.

Why Superscript?

We make it quick and easy to find, buy and manage your business insurance.

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Customisable cover for 1000s of business types
Superscript will help you find the different types of cover that are right for your business.
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Adjust your cover as you grow
Amend your cover with no admin fees, to address your evolving needs as your business grows.
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Simple claims process
Our customer portal allows you to enter the details we need to get your claim processed.

What happens if I don't have business insurance or I'm underinsured?

The main risk of not having any form of business insurance is the loss of income if you face a claim. This could be anything from compensation claims for injuries at work, to replacing lost, stolen or damaged equipment.

You could also face a loss of future income if your business is forced to shut down due to an event, such as losing all your equipment in a fire and being unable to afford replacements.

You might also miss out on work by not having insurance as some clients will only work with businesses with appropriate cover.

Although most types of business insurance are optional, almost all businesses that employ other people are legally required to have employers’ liability insurance. Not having it can land you a fine of £2,500 for each day you’re not properly insured. 

If you’re underinsured, these risks are also possible. You should aim to ensure that you've got the right insurance in place, while not overpaying for this business essential.

How do business insurance claims work?

If you need to make a claim on your business insurance, then it's important that you act quickly. Policies will detail the timeframe for making a claim, so always stick to these rules to ensure your claim will be accepted.

The key to making a successful claim is to have evidence of the situation. For example, photographs of damage or a proof of purchase of a missing item, will help. Also, try not to make any payments related to the claim until you are sure the insurance will cover the cost.

Once you've sent across the necessary information to your insurer, you should hear back from them with confirmation that they are processing the claim. They might ask for more context before proceeding.

Most common reasons for a business to claim on insurance
A breakdown of the percentage of business loss of value incidents worldwide by event.

FAQs

When should I get business insurance?

Ideally, you should look at getting business insurance when you start your company so that you’re protected as soon as you’re exposed to risks. This might mean getting covered before you’ve even started trading.

Do sole traders need business insurance?

It might feel like business insurance is more suited to larger businesses, but that's not entirely true. If you're a sole trader, it could be even more difficult to absorb the costs associated with claims that you might need to make or that might be made against you. And for many sole traders who will likely deal with the public, insurance such as public liability is well worth looking into.

Do I need business insurance if I have a limited liability company (LLC)?

Yes, you do still need business insurance if you have a limited liability company. A limited liability company is a business structure where the company itself is responsible for any losses, protecting the owners and other individuals involved from personal liability. This shields your personal assets, but it does not offer protection for the business itself, which is where insurance can help.

Do I need business insurance if I work from home?

Legally, you don’t need any specific covers for working from home, but some types of insurance are worth considering.

For example, you may want to think about public liability insurance if clients visit your home. And you may want to look into covering any equipment and stock, as these often aren’t covered by home contents insurance policies.

What does business insurance not cover?

Some situations are typically not covered by business insurance. For example, losses or damages related to illegal activities, as well as incidents involving terrorism, war, or nuclear events, are generally excluded.

Can I get insurance without registering my business?

Yes, you can get a business insurance policy before you've registered your business.

Can I claim if I go bankrupt?

It depends on your specific policy wording, but many insurance policies will exclude anything that's linked to or arises from bankruptcy and insolvency issues. It’s also worth noting that insurers may ask you whether you’ve been declared bankrupt or insolvent, been the subject of bankruptcy or insolvency proceedings or been disqualified from being a company director. If the answer is yes, you may find it difficult to get cover.

Is business insurance tax deductible?

Yes, business insurance can be tax deductible. This is because business insurance counts as an allowable expense. However, it’s always worth checking as every insurance is different, and there is a criteria that the insurance must meet. For example, it must be exclusively for business purposes.

How do I get a business insurance certificate?

You can get a business insurance certificate by contacting your insurance provider and asking them to send you a copy.

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About the author

Joe Phelan
Joe joined the money.co.uk team in 2024. His role is to demystify business finance by creating jargon-free, practical content.

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References

1. Money.co.uk business insurance statistics report: In terms of business insurance claims, the Association of British Insurers (ABI) found that UK insurers pay out approximately £22 million per day, on average.