This table has been sorted to display the fastest average* speed deals first.
|Product name||Contract length||Download limit||Download speed*||Monthly cost|
|Pop Telecom Superfast Fibre Advanced Broadband 67MB and TV||18 months||Unlimited||67Mb||£37.99 /month|
|POP Telecom Superfast Infinity Broadband and Anytime Calls||18 months||Unlimited||67Mb||£26.50 /month|
|POP Telecom Superfast Fibre Advanced Broadband and Anytime Calls||18 months||Unlimited||38Mb||£25.50 /month|
|POP Telecom Superfast Fibre Advanced Broadband||18 months||Unlimited||38Mb||£23.50 /month|
|POP Telecom Superfast Fibre Advanced Broadband 38MB and TV||18 months||Unlimited||38Mb||£35.99 /month|
|POP Telecom Superfast Advanced Broadband 18Mb and TV||18 months||Unlimited||18Mb||£33.99 /month|
|POP Telecom Unlimited Broadband, Phone Line and Anytime Calls||18 months||Unlimited||11Mb||£18.90 /month|
|POP Telecom Unlimited Broadband and Phone Line||18 months||Unlimited||11Mb||£17.50 /month|
This table has been limited to display a maximum of 10 deals, sorted by the highest download speed first.
*The average download speed displayed in Mb is the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). The actual speed you will get depends on a variety of factors such as your cabling, your area, how far you are from the telephone exchange as well as time of day. The majority of providers will tell you the speed you will likely receive when you begin your online sign up — this may differ from the average speed displayed on our table.
The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.
Money services are provided at no cost to you, but we may receive a commission from the companies we refer you to.
Like almost every UK broadband provider, POP Telecom broadband is served via the OpenReach network. This means that the landline service used to connect your home to the internet is owned and operated by OpenReach, and rented by POP Telecom. The OpenReach network covers 96% of UK properties and this continues to grow. Through this network, POP Telecom can offer both ADSL and fibre optic broadband connection to almost every UK household or business, while ultrafast full fibre is not yet available from the provider.
POP Telecom offers a number of broadband packages and deals catering to almost any UK household. Currently, this includes four separate ADSL plans, three ‘Fibre Advanced’ plans, two ‘Fibre Infinity’ plans, a rolling contract option, and a number of tailored plans for customers with specific circumstances.
Average download speeds: 11Mbps, (max 17Mbps)
Contracts are offered with fixed pricing for 12 months, except for the Unlimited Broadband For Life plan, which offers ADSL broadband for a higher monthly cost, but you can stay on this contract beyond a year with prices never changing from when you first sign up.
While in the past you’d have to pay extra for POP Telecom line rental, this service is now offered free on all plans, and you will always have unlimited monthly data usage. You can also choose an ADSL plan with Weekend or Anytime calls to UK 01, 02, and 03 numbers.
(Standard) Average speeds: 11Mbps
(Superfast) Average speeds: 35Mbps
POP Telecom’s Fibre Advanced options cover several speeds. Whichever you choose, you can expect more reliable performance from fibre compared to ADSL, even if you opt for 11MBps. It’s worth noting that 11Mpbs is one of the slowest fibre optic options on the market. Both fibre plans are 12-month fixed price contracts with easy-to-use plug and play routers. The third Fibre Advanced plan is the same as the standard 35MBps plan, with the addition of Anytime Calls.
Average speeds: 63Mbps
POP Telecom’s Superfast Fibre Infinity plan offers 12-month fixed price contract broadband. This plan is also available with added Anytime Calls. As with all other POP Telecom packages, Fibre Infinity broadband offers totally unlimited downloads, with no traffic management policies or data usage caps in place.
If you’re willing to pay a higher premium, POP Telecom’s 30 Day Rolling Contract is a great option for those who don’t want to be tied down to one contract for too long. This provides a little extra flexibility if you think you may be moving house within a year, or if you simply prefer to re-evaluate your broadband service regularly in search of new, better deals. No Contract broadband with POP Telecom still offers a free WiFi router and line rental is included. POP Telecom Rolling Contracts offer ADSL broadband with an average speed of 11Mbps.
In addition to its standard packages available to all customers in range, POP Telecom also offers specialised packages for rural customers and elderly customers over the age of 60.
Rural broadband is designed bespoke for each specific location, developed with the unique requirements and factors of remote areas in mind, with enhanced support and dedicated teams focused on ensuring the best possible connection no matter where in the UK you may be. Rural customers can enjoy download speeds up to 17Mbps, though at a slightly higher cost than ADSL in urban areas.
The Over 60’s deal offers ADSL broadband with Anytime Calls at a discounted rate on a 12-month contract.
The POP Telecom plan you should go for will depend on your personal circumstances. How many people live in your house? What is your online activity like? The more people in the house and the heavier your internet use, the higher the speeds you’d require.
POP Telecom may not be the best if you live with multiple online gamers. The provider doesn’t currently have any Ultrafast plans available, and while Superfast speeds may be okay if your house has just one gamer, you may struggle if there are a few trying to play on different devices at the same time.
However, POP Telecom’s top speed of 63Mbps is more than enough for an average-to-large UK home for streaming, browsing, calling and downloading at the same time without issue. Most UK homes opt for lower-tier fibre optic plans with average speeds around 38Mbps, which for POP Telecom would be the second level of Fibre Advanced.
As well as broadband, POP Telecom also operates as a mobile network provider, with a number of packages offering unlimited calls and texts with various 4G data plans. At the moment, there aren’t any plans that bundle mobile and broadband services together, but it could still be beneficial to have both services, and your landline, operated from the same provider to streamline your accounts.
With its emphasis on simplicity and offering the most straightforward broadband plans possible, POP Telecom chooses not to offer much in terms of extras like TV and entertainment packages. This allows POP Telecom to focus on maintaining its competitively low pricing, without the added bells and whistles increasing potential costs.
So, if you’re looking for a more thorough plan that goes beyond broadband and phone service, POP Telecom won’t be the provider for you, but if you’re just after value-for-money, simple internet connection with reliable speeds and performance, it may be ideal.
POP Telecom broadband boasts UK-based customer support and reviews for POP Telecom tend to be favourable.
POP Telecom is not yet a large enough company to be assessed by Ofcom’s regular reports, so there’s not a lot of accredited information about POP Telecom’s broadband performance. However, customer reviews indicate that POP Telecom’s broadband connections are reliable, consistent, and speeds match those advertised.
Customers are hugely satisfied with the customer service experience with POP Telecom. Customer service representatives for POP are said to be knowledgeable, polite and dedicated, and many TrustPilot reviews for POP Telecom cite the ease and efficiency of solving issues as the reason for positive reviews.
POP Telecom has a fantastic rating of 4.5 stars out of 5 on Trustpilot, based on over 1,500 reviews, with 72% of customer ratings being Great or Excellent.
While it may not offer a whole lot in terms of extras and add-ons, and doesn’t offer the very fastest speeds available, POP Telecom is still an excellent value-for-money option for most UK homes. POP Telecom prides itself on offering simple, stress-free service without any complicated admin or hidden obstacles. Broadband with POP Telecom is a solid, affordable option.