Combining cheap broadband deals with phone packages, Origin is a newer broadband company established in 2011. As a small start-up Origin provided broadband to customers in the Yorkshire area, before expanding nationwide in recent years.
There are currently no deals available for this provider.
Origin broadband services use the superfast Openreach network, which is available throughout much of the UK. Current deals include a selection of unlimited ADSL and fibre broadband packages, plus anytime calling bundles. Here’s a look at what’s currently on offer.
Average speed: 11Mbps download, 1Mbps upload
The standard ADSL plan is perfect for everyday web browsing, emailing, social media and watching videos. This works just fine for a smaller household — it’s fast enough to support a few devices in the home accessing the internet simultaneously.
Average speed: 36Mbps download, 9Mbps upload
Need a bit more? Get a boost from Origin’s truly unlimited fibre plan. It’s speedy enough to support several online users at the same time, watching streaming videos and downloading media.
Average speed: 67Mbps download, 17Mbps upload
The provider’s most powerful broadband package is Origin Max Fibre Broadband, supporting the fastest available speeds. It gives plenty of bandwidth for larger households. From online gaming to HD and 4K video, this can easily support high-speed Wi-Fi needs.
All packages include a free all-in-one hub to transmit Wi-Fi throughout the house. Average speeds are comparable to other superfast providers on the Openreach network.
All Origin fibre broadband packages come with unlimited downloads, without any restrictions like fair usage caps. You’ll have truly unlimited broadband, because Origin doesn’t use internet traffic management to slow down the network. Speeds should stay consistent no matter the time of day.
Origin contract lengths vary depending on the type of package you choose, with both monthly and upfront options available.
For the standard Origin broadband plan, you’ll be locked into a 12-month contract. Fibre optic broadband packages come with longer terms of 18 months. Origin claims there are no hidden charges, so you can expect to simply pay the monthly quoted price for the duration of your contract.
One unique feature that sets Origin apart from other providers is its upfront payment plans. You can choose to pay your entire 12 or 18-month contract in one go, and receive a discount. Although these Origin offers require a large initial outlay, you save money in the long run and enjoy uninterrupted broadband service without worrying about monthly bills.
Contract terms and lengths are the same as with the monthly plans; all that differs is the payment method.
As part of the Openreach network, Origin broadband requires an active phone line to connect. You won’t be able to sign up for broadband-only packages without a phone line.
If you already have a phone line in place, you don’t need to interrupt your existing service. However, a phone line can also be installed if needed for a fee. The standard line rental package for broadband works on a pay-as-you-go basis, but you can also add evening and weekend, anytime or international calling bundles if needed. Here’s a look at the Origin broadband and phone deals to choose from.
If you don’t really use your landline very often, you can opt for a pay as you go plan. You’ll only be charged for the minutes as you use them.
Add unlimited minutes to 01, 02 and 03 UK numbers between 7pm and 7am on weekdays, and between the hours of 7pm Friday to 7am Monday. Calls are chargeable after 60 minutes.
This basic package includes unlimited minutes to all 01, 02 and 03 numbers. Calls are chargeable after 60 minutes.
With this plan, you’ll receive the same calling privileges as the regular Anytime calling package, plus 500 international minutes to 36 of the most common destination countries.
This plan adds 200 minutes of calling time to UK mobile numbers, in addition to the unlimited minutes to 01, 02 and 03 numbers.
Finally, if you’re on the phone a lot to UK mobile and international destinations, you can opt for this package that combines all of the features. You’ll get unlimited minutes to 01, 02 and 03 numbers, 200 minutes for calls to UK mobile numbers, and 500 minutes to 36 international countries.
It’s important to note that calls to premium rate numbers aren’t covered under any of these packages, so you’ll be charged at current Origin rates. To get around the charges after 60 minutes have passed, you can simply hang up the phone and re-dial.
You can pay for extra calling features including the following:
Anonymous call reject
These features can be tacked onto your choice of calling plan. Phone line installation may also incur a charge when you’re getting set up.
Origin doesn’t offer any TV service. At the moment, you’ll only be able to choose from a selection of broadband and calling plans. For premium channels or on-demand internet TV services, you’ll need to choose another provider.
However, if you use subscription services like Netflix or watch streaming TV via the BBC iPlayer online, you might not need a TV package. Origin’s broadband speeds are capable of handling streaming TV and large file downloads.
You won’t find many freebies or extras to speak of, but Origin offers do include a free ‘all-in-one hub’, the Asus DSL-N16 router. This will do the job for most households, including four Ethernet ports so that you can support multiple devices simultaneously.
If you have a larger household size or spend a significant amount of time online using multiple devices, you could upgrade from Origin’s basic model to the ‘pro’ or ‘gold standard’ options. These more advanced wireless routers are better equipped to handle a high volume of Wi-Fi traffic in the home.
Another money-saving aspect of Origin broadband service is free installation. The company will send you your all-in-one hub, and you can expect to be up and running within 14 days without any need for an engineer to come out.
Origin broadband packages may come with discounted premiums that apply to a certain time period, usually either six or twelve months. These premiums are applied as credits to your total monthly bill.
There’s also the possibility of upfront payment plans that we’ve mentioned above. If you choose to pay for your entire broadband contract in one go, you’ll save a bundle over the length of the contract.
Origin doesn’t offer much in the way of bonuses or perks, but existing customers can receive a referral offer. If you’re an existing customer and a friend or family member signs up, you could receive a £25 credit to your bill.
Origin’s customer service is one of the provider’s strong suits. Its UK-based team offers 24/7 Freephone support, with webchat assistance also available. All customers can manage their own accounts through a dedicated Customer Portal, providing current information regarding your broadband and phone bills.
Yes, most likely. Origin runs on the Openreach network, which serves approximately 95% of UK households. You can use a network checker tool to find out which Openreach services are available in your postcode.
Origin fibre broadband speeds will vary depending on your location and household size. You can use the average speeds listed above as a guide, but keep in mind that your mileage may vary depending on the time of day and how many users are accessing the network.
We’ve mentioned that Origin doesn’t use traffic management, which means you should expect consistent speeds without any artificial slowdown.
Yes, if you want a straightforward and low-priced broadband plan. Origin’s customer service team is based in Yorkshire with a company commitment to friendly, personalised service. The company provides a choice of different routers and speeds to keep households of different sizes connected.
Its competitive pricing extends to upfront payment plans, which give an even steeper discount up to 30% in some cases. If the idea of paying for your broadband in one go appeals, this could be a good fit.
Keep in mind that Origin only offers broadband and phone packages, so if you want a bundle that includes TV services you may need to look elsewhere. You also won’t have access to the very fastest speeds, or any freebies that you might get from bigger providers like BT or Virgin Media.
Finally, as prices can change over time, it’s always a good idea to compare broadband deals to find out what’s available in your area right now.