This table has been sorted to display the fastest *average speed deals first.
This table has been limited to display a maximum of 10 deals; sorted by the highest download speed first.
* The "average" download speed displayed in Mb is the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). The actual speed you will get depends on a variety of factors such as your cabling, your area, how far you are from the telephone exchange as well as time of day. The majority of providers will tell you the speed you will likely receive when you begin your online sign up — this may differ from the average speed displayed on our table.
The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.
Money services are provided at no cost to you, but we may receive a commission from the companies we refer you to.
There are two types of BT broadband offered over its Openreach network, including standard and BT Superfast Fibre.
If you’re a light internet user or live in an area that’s not yet served by BT Superfast Fibre, BT standard ADSL broadband is available. Its speeds may not match those of superfast fibre, but you’ll still be able to stream online content, browse the internet, and upload photos.
Offering speeds of 67Mb on average, BT Superfast Fibre broadband is a popular option. You’ll be able to do more online, particularly if you have multiple household members trying to connect at once. Fibre optic broadband is ideal for streaming or downloading films, music and TV, with less lag time than ADSL.
BT is also in the process of rolling out its next generation fibre broadband. Full Fibre offers speeds of over 300Mb, with fibre broadband that’s piped directly into your home. This enhances both speed and reliability, no matter how many devices you connect at once. However, this option is only available in a few UK households for now. You can register your interest to be alerted when it’s arrived in your area.
As the UK’s largest telecommunications provider, BT not only offers broadband services but also home phone, mobile, and TV packages to go with them.
Here’s a look at what’s available, whether you want a simple broadband package or an all-inclusive bundle.
Customers can choose from the types of broadband mentioned above, including standard ADSL broadband with an average speed of 10Mbps as well as various fibre packages with 36Mbps, 50Mpbs, and 67Mpbs speeds. Some households in select areas will have access to the new Full Fibre broadband, with accompanying ultrafast speeds.
Benefits of these packages include:
Complete WiFi package – guarantees connectivity throughout the home
Virus Protection software – protect internet security
Powerful WiFi router – Receive the BT Smart Hub with any package
Stay Fast Guarantee – claim money back if download speeds don’t reach the promised minimum
BT broadband-only deals come with a selection of extras, like reward cards. You can also choose between limited and unlimited plans, depending on your household’s level of usage.
Some of the most popular BT packages bundle together its broadband and TV services. Most bundles come with a YouView box giving access to a wide range of Freeview channels and streaming content, depending on the specific package you choose. Apart from the basic channels, standard options include:
Entertainment: Includes regular Freeview channels plus a Now TV entertainment pass with Sky One, Sky Atlantic and Sky Comedy programmes.
Big Entertainment: Access all the channels, box sets and streaming content of the regular Entertainment package plus a Sky Cinema pass from Now TV.
VIP: With the VIP TV package you’ll access passes for Sky sports channels, Sky Cinema and BT Sport, among others, all in 4K HD with four times the detail of regular TV.
Bolt-ons: BT broadband and TV deals also include the option of adding bolt-on features of your choosing to any standard package. Hayu, BT TV kids, Netflix, Prime Video, and BT Sport Ultimate are available along with all the Sky channels.
You can only access BT TV with a BT broadband subscription; it’s not available as a standalone deal. BT broadband and TV deals come as a package, because you can only access BT TV with a BT broadband subscription.
All broadband packages come with a landline rental. BT phone and broadband deals are kept simple, with greater flexibility than in the past. At present the options include:
Pay as you go – If you don’t really use your landline very often, this is probably the best option.
500 minutes – You’ll receive 500 minutes to make calls to any UK landline number or UK mobile
Unlimited minutes – Make unlimited calls to any UK mobile or landline number, at any time of day or night.
All packages come with BT Call Protect, a clever added feature that provides the following services:
Personal Blacklist – Divert the numbers of your choosing to junk voicemail
BT Blacklist – Divert known nuisance callers to junk voicemail
You can also block international or unrecognised calls using the BT Call Protect feature.
Because BT offers broadband, TV, landline and mobile services, you can often save a bundle if you’re an existing customer. Inclusive packages for BT broadband and TV, broadband and mobile, or broadband and landline calls are offered at lower rates.
Although you can’t bundle together broadband and mobile services, BT broadband customers get an automatic discount on BT mobile plans.
BT fibre broadband deals come with some added perks that set it apart from competitors.
All BT Superfast Fibre packages come with the original Smart Hub router. This gives you a fast, reliable wireless internet connection. Upgrade to the Superfast Fibre with Complete WiFi or Ultrafast Fibre Plus package and you’ll receive a Smart Hub 2.
These smart hubs feature all the latest bells and whistles. Features include:
Seven antennas: enjoy optimum Wifi performance
Smart channel selection: automatically connects household devices to the fastest channel and frequency available
Smart Scan: continually monitors the network to reboot if necessary
Available as an add-on feature for BT broadband customers, the Complete WiFi service uses WiFi discs to boost your signal throughout the home. This could be a good idea if you have an older home with thick walls, or a large household with lots of different rooms. Complete WiFi is designed to extend the signal to make sure it reaches all the corners of your home.
All BT broadband deals also come with the provider’s own Virus Protect software, designed to keep devices secure. The amount of protection varies according to the plan you choose, with the most advanced plans covering up to 15 household devices. So how does it work? Virus Protect does the following:
Personal firewall – helps keep hackers or other intruders out
Virus scanning – protects your devices from spyware, adware, viruses, Trojans, and unwanted cookies
Site alerts – automatically alerts you if a website you’re trying to access contains malware
Parental controls – blocks access to inappropriate pages, keywords or websites
Another feature of BT broadband packages is the provider’s email service, BT Mail. This includes a browser-based email service, with a personal email address as well as up to ten for your friends and family. Broadband email’s protected from viruses and spam.
Another prime feature that comes along with your broadband plan is free cloud storage. BT customers receive between 10GB and 1000GB included as part of their broadband packages, depending on the deal. You can top this up with an extra 50GB or even 500GB with an add-on monthly fee.
Cloud storage can be used to back up your personal photos, files and videos. Safely stored on the cloud, they can be accessed from anywhere in the world.
BT isn’t the cheapest internet provider on the market, but it does offer a wide range of prices and packages to choose from. There’s no single answer for the question of cost, because it will depend not only on the type of broadband you choose, but your region and household needs.
Plans start out with 24-month contracts at a lower price. Be aware that you’ll pay more per month after the initial period ends, so it’s always worth comparing broadband deals to be sure you’re on the best rate.
You can use a postcode checker to find out what type of broadband is available in your area. The Openreach network covers approximately 96% of UK households, so chances are good that there are BT services in your area. BT fibre broadband is widely available, but if you want the Full Fibre service you might need to join the waiting list.
BT offers customer support by phone, online, and via an additional Tech Experts service. Here’s how to get in touch.
The phone helpline is available 24 hours a day, accessible at 0800 800 150 from any UK landline.
You can also access a virtual assistant and help guides on the BT website, or get in touch with a customer service agent with the live chat service.
Another form of customer support available is the BT Tech Experts service. This is a subscription service that covers issues pertaining to your PC, laptop, or other household devices. The monthly fee covers an annual PC health check.
If you’re thinking of switching broadband providers, BT is well worth a look. As the UK’s largest and longest-running provider, it can offer a very wide range of packages. Whether you’re interested in a standard ADSL connection or superfast fibre speeds, you’ll find broadband of every stripe. The network is available nationwide, even in rural areas that smaller companies can’t access.
BT also has the premium TV packages to match, including its own BT Sport channels and plenty of add-ons to top up your bundle. Mobile and landline services are also on hand.
If you’re looking for a short-term contract, however, BT may not be the best option as its packages are 18 or 24 months minimum. Prices rise after this point as well, which is important to factor into your budget. BT is also rarely the cheapest option when it comes to broadband, so it’s worth comparing your options to find the best fit.