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Broadband guides

Our broadband guides can help to highlight the best packages for those in search of good value or combined media packages with technical tips to help you get the most from your existing package.

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Mi-Fi dongle plugged into computer

What is a Mi-Fi dongle?

To get online when you;'re away from a reliable broadband connection, you'll need a Mi-Fi dongle. Find out what they are here.

Bits and bytes

Bits and bytes explained

What are bits and bytes in relation to your internet service? Our guide has the answers you're looking for.

Man frustrated with bad internet connection

How to fix internet connection problems

There's nothing more frustrating than an internet connection that won't get going. Our guide covers the most common problems and how to fix them so you can get a consistent connection once and for all.

Woman's hand choosing broadband

How to choose a broadband provider

With so many factors to consider, how do you choose a broadband provider? Our guide runs through some of the things you should consider.

Person using laptop

What is a static IP address?

You might hear about a static IP address in connection with your broadband, but what is it? Are there any advantages to having one? Our guide covers everything you need to know.

Woman using broadband

Broadband for low income families

With broadband now an essential service, what are the options for those on lower incomes? Our guide covers everything you need to know.

Broadband signal strength indicator

What are broadband boosters?

There's nothing more frustrating than a weak internet connection. Find out how a broadband booster could help strengthen your connection in our guide.

Girl using laptop with VPN

What is a VPN and do I need it?

You might have heard of VPNs, but do you know what they do? And do you need to know? Our guide has the answers.

Second home by beach

Broadband for second homes

Those with holiday homes or second properties to escape to are lucky in a sense, but also need to figure out the best way of supplying that home with broadband in an inexpensive way. Our guide tells you how to do that.

Couple looking at contract containing their broadband consumer rights

Why you need to know your broadband consumer rights

You have consumer rights when you buy or sign up to anything, and broadband is no different. Find out what you need to know about your consumer rights here.

Man changing router settings

How to change your Wi-Fi router settings

If you're having problems with your router, you might need to change its settings. Find out how to do so in our guide.

Elderly woman on laptop

Broadband for the elderly

As the group who find it hardest to get online, how easy is it for pensioners to get a broadband deal that works for them? Our guide has all the answers you're looking for.