Dot Zinc Limited ('', 'we' or 'us') uses cookies and other similar technologies in the operation of this website.

A cookie is a piece of information that a website puts on your device so that it can remember something about you or your device at a later date. We use cookies to distinguish you from other users of our website (including when you browse other third party websites). This helps us to provide to provide you with a good experience when you browse our website. We also use cookies and similar technologies to show you more personalised advertising, including ads on other websites. By using our website, you agree to our use of cookies. This policy explains what cookies, including third party cookies, we use on our website, and how you can refuse or withdraw your consent to cookies. You can find more information about cookies at and

The cookies on this Site are either set by us or by our third party partners and fall into the following categories:

1. Our Session Management

These are typically required by us to make sure you can move freely from one page to another and so you can access and use certain services within the site. Normally these cookies only last while your browser is open and are deleted when it is closed. There are some that may need remain for longer than the duration of your visit (session).

Cookie nameDescriptionDuration
cookieCheckUsed by our platform to check if your browser is set to accept cookiesSession
trVisitData, trVisitID, trVisitIDHash, trLinkUsed by our platform to monitor how you use our Site and optimise usabilitySession
trHashUsed by our platform to monitor the number of visitors that return to our Site1 year
dzpreferencesUsed by our platform to remember your preferences and personalisation of our website, and certain information that you have filled in30 days
abHashValidates the identity of a user1 year
userInfo_memberIdStores your member ID for convenienceSession
customer-uuidUsed for recording your consent options to help you manage your communication preferencesSession
toolPrepopUsed by our platform to prepopulate calculator valuesSession
desktopModeUsed by our platform to enable users to switch between the desktop and mobile versions of the websiteSession
user_emailUsed by our website to pre-populate forms (like those used to login or reset passwords)Session
ftb_landTracks if you have visited a specific page on our websiteSession
ajs_anonymous_id, ajs_user_id, ajs_group_idUsed by our platform to identify the user, device and visitBetween 30 minutes and 2 years
ajs_user_traits, ajs_group_propertiesUsed by our platform to identify the user, device and visitUntil you clear local storage objects in your browser
cohsn_xs_id, tglr_anon_id, tglr_ref, tglr_req, tglr_sess_count, tglr_sess_id, tglr_tenant_idUsed by our platform to identify the user, device and visitBetween 30 minutes and 2 years

2. Performance

We want to ensure we provide a good experience. These cookies (which are set by third parties providing services to us) allow us to monitor how visitors use our website. These cookies provide us with anonymous statistics on how many people visit the website and where they have come from and the pages they visit so that we can continue to develop and improve the website and our services. They also help us understand the effectiveness of our advertising.

Third partyDescription
GoogleCollects statistical information about how you use the Site so that we can improve the Site
Google OptimizeTracks how users interact with tests we run on the Site so that we can improve the Site
MicrosoftCollects statistical information about how you use the Site so that we can improve the Site and helps us to track when a user purchases a product found on our Site
HotjarTracks how visitors use the Site to help us improve the Site's performance and user experience
FullStoryRecords user interactions on our website (including mouse movements, clicks and response times) to help us improve our website and debug errors. You can stop FullStory tracking your use of our website by enabling an ad blocker on your browser.
MouseflowTracks how visitors use the Site to help us improve the Site's performance and user experience


These cookies allow you to set and store preferences for the Site, such as when you log in to post comments or where you are offered the option to customise elements of the layout or content of the Site.

Third partyDescription
AddThisEnables users to share content from our Site on social media platforms
Survey CookieRecords whether you have dismissed or completed a survey.

4. Interest-based advertising

These cookies allow third parties to identify what you find popular, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. They normally won't just be from us, but build an overall, but anonymous, picture of an individual's preferences based how they have browsed the internet, in order to deliver more relevant advertising. You may see interest-based advertising on this website, but also on third party websites which uses information collected about your browsing activity on this website.

Third partyDescription
Google AnalyticsUsed to create target audiences for advertising campaigns
Google AdWordsTracks performance of advertising campaigns.
Facebook AdsTracks performance of advertising campaigns.
BingTracks performance of advertising campaigns.
CriteoGathers data on comparison tables and results pages to make recommendations via advertising when browsing other websites, and to identify you across multiple devices

5. On-site banner advertisements

Through our advertising platform, we allow other third party advertising agencies and networks to serve advertising using cookies to our website.

Third partyPrivacy policy or opt-out link
Google Marketing Platform

6. Refusing or withdrawing your consent to the use of cookies

You may refuse to accept cookies by altering the settings on your internet browser. For more information about how to do this, look at your browser 'help' section or visit and

Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may not be able to access or use fully certain parts or functionality of the Site.

7. Updates to this policy

So that we can offer you the best possible online experience, new services using cookies may be added to our site from time to time. We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to regularly review and update the details. When we update these details, we will post changes on this page or on other pages of our Site or let you know about changes in our communications with you.

Updated: 17 May 2018