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money.co.uk comments: CMA issues Directions to Barclays in regard to banned banking practices

Written by Salman Haqqi, Senior Personal Finance Writer

4 July 2019

The CMA has issued Directions to Barclays, which was in breach of the ban on banks forcing small business to open or maintain a current account in order to access another product, such as a loan.

Aashna Shroff, personal finance expert at money.co.uk, comments:

"Barclays signed up to the SME banking undertakings on bundling - the practice of forcing a small business to open a current account when taking out a loan - back in 2002, so the fact that the breaches occurred as far back as 2010, but were not uncovered and reported until last year, is worrying. While we are pleased that the customers affected will be compensated, this should never have happened in the first place.

"All customers, including small business customers, need to be vigilant about their rights. Small businesses need to know that qualifying for a loan must never be contingent on taking out any other products with the bank granting the loan.

"If you are one of the small businesses affected by this latest issue, Barclays should put it right. But, if you're not satisfied, it's worth making sure you are getting a good deal. You can always shop around and, if necessary, switch your bank account."

Notes to Editors:
Press release from the CMA

press@money.co.uk

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Salman Haqqi

Salman Haqqi, Senior Personal Finance Writer

Salman Haqqi spent 10 years as a journalist reporting in several countries around the world. He left the world of journalism to pursue his passion for personal finance.

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Joel Kempson

Joel Kempson, Personal Finance Writer

Joel Kempson devotes his time to helping people navigate the world of personal finance and make informed decisions about their money. He spent his early career writing about TV, movies, comic books and rock music.

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