How to compare tariffs

Use our landline comparison to find a phone provider that can offer the right tariff for you. You should compare:

  • Inclusive calls: These are included in the price of your package. Look for a tariff that includes free calls you will use most, e.g. evenings and weekends.

  • Monthly price: This is what you pay each month for the use of your home phone and inclusive calls. Try to find the cheapest tariff that offers what you need.

  • Call rates: This is what you are charged for calls not included in your monthly plan. Prices vary at different times of day, so try to find the lowest price that suits you.

  • Contract length: This is how long you are tied to one provider. Consider if you plan to move home before your contract ends, or how much flexibility you want to switch.

What does a landline cost?

The price of your landline package will be made up of four main costs:

  1. 1.

    Line rental: This is the monthly amount you pay to your phone company for the use of your landline.

  2. 2.

    Call plan cost: This is how much you pay each month for inclusive calls, for example anytime calls or calls at evenings and weekends.

  3. 3.

    Cost of calls: This is the rate you are charged for calls not included within your monthly call plan. For example, calls to mobiles or calls to 0845 or 0870 numbers.

  4. 4.

    Connection fees: This is what you have to pay if there is not a working landline at your home. It could cost over 100 to install a new line, so check this before you sign up.

The cheapest landline deal is not always the best, because they do not include many free calls. Depending on how often you use your home phone, paying a bit extra each month for some inclusive calls could save you money.

What tariffs can you get?

There are lots of different tariffs to choose from, so pick one that offers the inclusive calls you need:

  • Evening and weekends: You get free calls to local and national UK landline numbers after 6pm or at weekends.

  • Anytime calls: You get unlimited calls to local and national UK landline numbers at any time, on any day of the week.

  • Calls to mobiles: You get free calls to mobiles although, depending on your provider, they may be restricted to certain times of day.

  • International calls: You get free calls abroad, which usually includes Australia, the US, Canada, Europe and parts of Asia.

Inclusive calls are usually only free for the first 60 minutes, but you can just hang up after an hour and redial to avoid extra call charges.

What extras do you need?

You may want to consider which extras come with your landline tariff, such as:

  • Voicemail lets callers leave you a message if you are not home

  • Call waiting lets you know if someone is trying to call while you are already on the phone

  • Call barring lets you restrict the type of calls made to your landline

  • Call diversion lets you divert calls to your mobile if you are out

  • Caller display lets you know who is calling before you answer

  • Ring back lets you know when an engaged number is free

Some companies offer extras within the cost of your package, but others may charge you to add them. Think about which extras you need and look for a landline deal that can offer them at the cheapest price.

What about bundles?

If you also need other digital services, you could save money with an entertainment bundle. Most bundles include the option to add the following services:

  • Home phone

  • Broadband

  • Mobile phone contract

You can use our comparison to find the best entertainment bundles.

When will it be set up?

If you have an active line at your home, your landline could be working within a couple of days. However, if you need a new line installing it could take up to 15 working days.