There are legal rights in place for consumers if a business closes down. Find out what they are and how they can protect you and your money.
If you have been refused a refund for faulty or unwanted goods you are not alone. Here are your rights to help get your money back if a company is refusing to give you a refund.
Whether you braved the sales on Black Friday, or are holding out for bigger bargains in the lead up to Christmas it is vital you know your refund rights:
Knowing what consumer protection you have can be a big help with getting your money back from unwanted items. We take a closer look at your legal rights to a refund.
You could claim a refund if something goes wrong when you spend on your debit, prepaid or credit card. Here's how the Chargeback scheme can get your money back from your bank.