This table has been sorted to display the fastest *average speed deals first.
This table has been limited to display a maximum of 10 deals; sorted by the highest download speed first.
* The "average" download speed displayed in Mb is the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). The actual speed you will get depends on a variety of factors such as your cabling, your area, how far you are from the telephone exchange as well as time of day. The majority of providers will tell you the speed you will likely receive when you begin your online sign up — this may differ from the average speed displayed on our table.
The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.
Money services are provided at no cost to you, but we may receive a commission from the companies we refer you to.
Plusnet offers standard ADSL broadband as well as fibre optic, both using the Openreach network (unlike brands like Virgin Media which uses an exclusive network of cables) this means that Plusnet is widely available, and with the option for ADSL, you can still connect to broadband even if you fall outside of Plusnet’s fibre optic service area.
Average speed: 10Mbps
This basic yet sufficient option will happily support a small household of casual users.
Average speed: 36Mbps
Ideal for streaming, even in HD, gaming and multiple devices – perfect for small families.
Average speed: 66Mbps
The fastest broadband provided by Plusnet, this superfast option is ideal for households with lots of devices simultaneously on the go, including games consoles and streaming services.
You can choose from 12-month, 18-month and no annual contract (standard broadband only). Plusnet will automatically remind you when your contract is reaching its end.
Plusnet broadband deals don’t come with inclusive calls, but these can be added or removed month by month as optional extras. All Plusnet call packages offer free calls to other Plusnet numbers and free calls to its support helpline. The call plans currently available are:
Covers UK landlines, 2,000 minutes to UK mobiles and 0870/0845 numbers.
Covers UK landlines, 0870/0845 numbers, plus international calls (300 minutes) to 35 destinations, plus USA and Canada mobiles and the option to add mobile minutes for a small fee.
If you overshoot your 300 minutes, any further minutes to these destinations will be charged at a 25% discount.
This limits your call usage to evenings and weekends only, which may be a great money-saving option for people who aren’t home during the week. This package covers 0870/0845 numbers, UK landlines and up to 1,000 minutes to UK mobiles so long as calls are made after 7pm Monday-Friday or any time over the weekend.
This option still gives you free calls to other Plusnet lines which make it a fantastic choice if your family and friends are also customers. This service is inclusive in your broadband and phone deal, so you won’t have to pay an extra fee unless you make calls outside of the Plusnet network. If you make a call outside the network, you will need to pay per call. You can add 100 mobile minutes to this plan for a small fee.
Voicemail, 1471 and 141 are all included as part of any call package, but further options can be added for a small charge each month, such as caller waiting and reminder call.
Plusnet will offer you a discount if you are prepared to pay for 12 months of line rental up front. This won’t cover the cost of your calls, but it can be a useful way to save a chunk of money during the switching period. That said, some of Plusnet’s broadband plans are now inclusive of line rental, so you should double check if this discount is even applicable to you.
You do not need a current landline to sign up to Plusnet broadband and calls, but you will need to have one installed by a Plusnet engineer before your service begins and this comes at an extra fee.
Plusnet have gained something of a reputation for offering great value for money deals on already very competitive pricing. Incentives such as generous cashback that covers your first month or more of service and waived set-up fees are usually offered several times throughout the year, so it’s worth doing your broadband switch research early so you can be ready to jump on these deals.
Even if you are already a Plusnet customer, there are still deals available, set out in the Plusnet Perks online hub. The deals currently available include:
If you are already a Plusnet customer, the supplier will give you more data allowance on its mobile SIM plans. Up to five devices can enjoy this perk so long as they live in the same address as the broadband connection, so it’s not just limited to the account holder. This discount won’t be cancelled even if you choose to end your broadband plan. If you already have a mobile plan with Plusnet, you may be able to move onto Mates Rates if you give them a call.
Plusnet gives users the option to stay safe online with its SafeGuard parental control tool. It allows parents to decide which websites are blocked from view on their home broadband connection – ideal for filtering out adult content or sources of online bullying for young families.
Once again pushing the friendly feel of the brand, Plusnet encourages friend and family referrals which, if resulting in a successful switch, can land you a monthly discount.
Plusnet’s TV options – an optional extra for new customers or an addition also offered to existing customers as a Plusnet Perk – while not as extensive as other major providers, are still a great way to enjoy premium TV.
Unlimited fibre customers will be able to add a YouView top set box to their deals for a very competitive price. This is a great low-cost way to expand your home entertainment without committing to larger packages such as Sky. Features include:
Premium TV channels such as National Geographic, CNN and Discovery
Pause and record live TV
Scroll back and watch TV from the past seven days
Add your Netflix subscription for easy streaming to your TV
Further channel packs for small fees such as kids (Cartoon Network etc.) and HD (E! HD, Animal Planet HD etc.)
As a member of the BT Group, Plusnet provides some of the most extensive coverage of the BT Sport channels outside of subscribing to BT itself, and can be added to your YouView deal, these include:
BT Sport 1
BT Sport 2
BT Sport ESPN
BT Sport Extra 1 – 7
If you purchase the BT Sport package and HD TV package, you will also receive:
BT Sport 1 HD
BT Sport 2 HD
BT Sport 2 HD
BT Sport ESPN HD
Plusnet is part of the EE network and offers several mobile SIM-only deals. If you are already a Plusnet internet customer, you can enjoy generous upgrades to your monthly allowance. Plus, minutes and texts are unlimited. All SIMs have a 30-day contract and must be cancelled 30 days before your desired end date.
Plusnet has long championed its native Yorkshire friendliness as key to its brand, and a UK help team available 7 days a week is key to this. Plusnet also has an online community where official staff and fellow customers can help resolve issues.
As mentioned, Plusnet runs on the Openreach network, meaning that you’re more than likely to be one of the 95% of households it claims can benefit from superfast fibre optic broadband.
Plusnet broadband speeds, just as with any supplier, vary depending on things like your location, your home usage and the time of day, as well as things like traffic management (Plusnet uses a type of traffic management to help prioritise services per connection rather than to slow down whole households).
You can see what sort of speeds your address can expect using Plusnet’s broadband speed testing process.
Plusnet has its advantages, including good customer service, competitive prices and useful, though not extensive, TV and mobile options. Offering a relatively simple way to get your home up and running with TV, broadband and phone, Plusnet may be a great choice for many households. That said, the limitations on its top speeds may make some heavy users opt for ultrafast providers or, for TV-lovers, go for a more extensive selection of channels.