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Good3.4(53 ratings)

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Reviewed by: barneyp

Thomas Cook seem to have at least two rates for exchanging pounds into Euro. The first is the "downlo...

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Compare Thomas Cook Travel Money

This is a list of travel money services for this company.

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Thomas Cook Travel Money
Online order
£200 to £2,500
Standard delivery
£4.99, free on £500+
Euro rate
1.136
U.S. dollar rate
1.273

Thomas Cook travel money reviews

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Does Thomas Cook provide your travel money service?

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20/05/14

Thomas Cook travel money - beware of being ripped off

Thomas Cook seem to have at least two rates for exchanging pounds into Euro.

The first is the "download" rate which is far worse than the competitive high street rate. If I had gone for their first offer, I would have been ripped off £20 extra for buying just 300 Euro. There are now no displays of the rates you can expect in the Exchange Bureaus. Just be very very careful when doing business with these money-changers and avoid if you can.

You have to bargain with them to get an acceptable exchange rate

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

23/02/12

Recommended

Thomas Cook Currency exchange negotiable

When comparing currency exchange rates for EUR into GBP I went into Post Office, Money Exchange, Barclays and Thomas Cook.

Thomas Cook only came third when it came to value for money, but when I declined their offer and said I would go elsewhere, they asked how much I was getting there, and they beat the offer I got with each of the other places.

Negotiable rates

You have to be bold enough to ask

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

02/07/15

Scam - Exchange rate

On Thomas Cook's website there is just one exchange rate. However, it is not clear that you have to reserve online in order to get this exchange rate.

If you don't and you go straight to the store you will get the worst exchange rate ever! This clearly is a scam because the information about different exchange rates isn't on the website.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

26/01/15

The worst rate you may find in market

On January 2015, the worst rate 1.4823 exchanging euros for pounds. I exchanged 670 euros and I got 552 pounds.

I had doubts about the exchange but the agent convinced me saying that there were not going to be a difference for more than 2 pounds.

I found out a day later that banks were exchanging for 0.70 and 0.74 I felt they stole about 40 pounds from me in the exchange operations! I do not recommend at all.

Nice office

The worst and more expensive rate in market

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

28/06/13

Recommended

Thomas Cook travel money

Thomas Cook travel cash card is the way forward when it comes to taking money away on your holiday. It's simple and safe to use, also very convenient as you can only spend what you load on to it before you travel.

Can use it anywhere

Not the best exchange rate

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Thomas Cook provide your travel money service?

Tell us what you think of them because it will help others.