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Good4(30 ratings)

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Reviewed by: mikelf

Ordered several hundred pounds worth of ISK online, they took the money out of my account to then tell me the ...

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Does Tesco Bank provide your travel money service?

Tell us what you think of them because it will help others.

Compare Tesco Bank Travel Money

This is a list of travel money services for this company.

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Tesco Bank Travel Money
Online order
£50 to £2,500
Standard delivery
£3.95, free on £500+
Euro rate
1.140
U.S. dollar rate
1.278

Tesco Bank travel money reviews

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Does Tesco Bank provide your travel money service?

Tell us what you think of them because it will help others.

09/10/15

Don't trust them

Ordered several hundred pounds worth of ISK online, they took the money out of my account to then tell me the same day that they were sorry but couldn't get hold of the currency and a full refund will be issued. I then had to go elsewhere to buy some ISK. I have since found out that it takes up to 10 days to get your money back, my mortgage payment and other bills are now due. They are damn quick enough taking your money out, and now, through no fault of my own I will default on my first ever mortgage payment and say goodbye to an excellent credit score. Thank you Tesco for being very little help.

All

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

24/07/15

Order was lost!

Phoned Shrewsbury to check on availability and was told they had plenty. Drove there to find they had sold out the previous day. Ordered some for collection two days later. Drove back there to be told they could not find my order (despite having the confirmation receipt). Absolutely awful service. Got them from Asda - at a better rate.

Rates reasonable

Can't get the money

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

25/07/15

Tesco Money, Trowbridge

Ordered our money for collection after 14:00 on Saturday. Arrived to find the kiosk closed as "she is on her break". The store advertises the hours of opening and there is nothing there about arbitrarily closing for lunch at a time of their choosing. Still, customers should expect to work around Tesco shouldn't they? No, I don't think so either. Going somewhere else next time.

Service not as advertised

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15/06/13

Recommended

Tesco Travel Money - Excellent service

I used Tesco travel money for several reasons - I could collect in store, I could pay without a credit card fee and I could return excess currency commission free. The staff are friendly and its an easy and quick service.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/07/13

Recommended

Tesco money easy to access

Easy to access, Ordered the money online then just had to take my passport to Tesco to collect money.

Rates were on a par with the Post Office.

Easy to use

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Tesco Bank provide your travel money service?

Tell us what you think of them because it will help others.