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Excellent4.5(15 ratings)

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Reviewed by: Anonymous6783

I am very disappointed with their service, I exchanged my money in the shop in Oxford Street. Due to personal ...

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Does ICE PLC provide your travel money service?

Tell us what you think of them because it will help others.

Compare ICE PLC Travel Money

This is a list of travel money services for this company.

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ICE PLC Travel Money
Online order
£100 to £7,500
Standard delivery
£4.75, free on £700+
Euro rate
1.139
U.S. dollar rate
1.276

International Currency Exchange travel money reviews

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Does ICE PLC provide your travel money service?

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22/08/15

Disappointed with the service

I am very disappointed with their service, I exchanged my money in the shop in Oxford Street. Due to personal reasons I needed to get a refund, this was on the same day approximately one hour after I exchanged.

I tried calling the shop 10 times with no answer! What's the point in having a phone! So I went to the shop, and there were no customers, and the staff were just talking amongst themselves.

I asked it i could get a refund, the money had not been touched, everything was there including the receipt and I got slammed with "no refund".

I'm sorry for being descriptive but wow what a nice way to disappoint someone on a sunny day.

Very bad service

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

28/06/13

Recommended

ICE currency travel money

Currency delivered the following day by post if ordered by 2pm. Competitive rates and a great service.

The speed of delivery

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

28/06/13

Recommended

Great value and reliable service

I have found ICE to have the best rates available online for travel money and I use them every time I go away.

They offer free delivery if you spend over a certain amount which also comes in handy.

Cheap, good rates, free delivery

Price match isn't as good as they make out

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

18/06/13

Recommended

ICE travel money

I have used this company for a number of years now and have always found them to offer extremely competitive exchange rates.

I have shopped around and always gone back to ICE and used their online service.

The money is posted by special delivery and always received when promised.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/07/13

Recommended

Nobody can touch these guys

Nobody can touch these guys.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does ICE PLC provide your travel money service?

Tell us what you think of them because it will help others.