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Excellent4.3(7 ratings)

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Reviewed by: balabh

Avoid at all costs. I called them up on Thursday 1st October and spoke to a lady who told me the exchange r...

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Covent Garden FX Travel Money
Online order
£350 to £7,500
Standard delivery
£6, free on £750+
Euro rate
1.257
U.S. dollar rate
1.438
Great rates and 0% commission on all currencies. Best rates guaranteed and free bank transfer. T&Cs apply.
You can order up to £7,500 online but this will be sent in £2,500 bundles. This may mean you need to pay some delivery charges.

Covent Garden FX travel money reviews

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Does Covent Garden FX provide your travel money service?

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2 Oct 2015

Arrogant Owner of the Business

Avoid at all costs.

I called them up on Thursday 1st October and spoke to a lady who told me the exchange rates. I asked her specifically if they would buy my 1 and 2 Euro coins. She said yes.

I arrived with my notes and coins and the man behind the counter bluntly and rudely stated "We don't accept coins". I told him I spoke with a lady on the phone the day before who said they did. Then another man, who later revealed himself arrogantly to be the owner, said no one else worked there and he did not care who I called and spoke to and insisted that he would not accept my coins. He then told me to "Go to Marks and Spencer's, I am not changing any of your money here.", whilst accusing me of being rude.

Go to Euroexchange on Charing Cross Road instead.

They are friendly, have a good rate and they exchange coins.

Heck, go to Marks and Spencers like the guy told me, at least they will treat you like a human.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Jul 2013

Recommended

Covent Garden FX Travel Money

I became aware of this company via the money.co.uk website.

At the time of looking for foreigh exchange and in particular Euros, I was impressed with their exchange rate. They offered a few cents more than other FX companies. As I was changing a large sum of money this made all the difference and actually equated to an additional 40 Euros increase on changing money with either the Post Office or Thomas Cook.

The Covent Garden kiosk was easily accessible for me to visit and I was greatly impressed with the quality of service and when I queries them about the on view rate and the rate I had seen online, they automatically matched the online figure without any quibble.

I have not made use of their postal services and this review solely relates to my personal face-to-face experience.

Fast, efficient and friendly

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27 Jun 2013

Recommended

Covent Garden FX Travel Money

An excellent choice of Company which provided me with my US Dollars. Very quick turnaround service; first class postal delivery service

best dollar exchange rate available

no negatives

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Covent Garden FX provide your travel money service?

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