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Good4(46 ratings)

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Reviewed by: w_murd

Terrible. It seems that they cover you for all your needs providing you don't make a claim. 2 months down ...

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Does Santander provide your travel insurance policy?

Tell us what you think of them because it will help others.

Compare Santander Travel Insurance

This comparison includes all travel insurance policies for this company.

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Most popular

  • Most popular
  • Maximum travel cover
  • Longest trip length
Santander Single Trip
Maximum travel cover
Medical: Unlimited, Cancellation: £5,000
Cover options
Baggage & cancellation
Maximum trip length
31 days
Santander Annual
Maximum travel cover
Medical: Unlimited, Cancellation: £5,000
Cover options
Baggage & cancellation
Maximum trip length
62 days

Santander travel insurance reviews

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Does Santander provide your travel insurance policy?

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3 months ago

Claim for £360 air fare for curtailment of my holiday due to illness

Terrible. It seems that they cover you for all your needs providing you don't make a claim.

2 months down the line nothing has happened, endless ludicrous requests for medical records etc.. to find any excuse not to pay out a genuine claim when they fail to justify that then they just ignore emails. Their claims department seems to be set up purely to field claims, seems no intention of paying out

Keen to cover all options

Ignore claims

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

3 months ago

Terrible service. Poor procedures.

I always take my insurance with Santander because that's who I bank with.

I have never had to make a claim even though I'm away 3-4 times a year. I made a small claim for roughly £500 and the procedure is unbelievable.

They have declined my claim because I do not have the police reference in paper form. It's ridiculous as is does not state that anywhere online and I have yet to receive the documents.

I would not take this insurance again. The company that underwrites them do not reply to emails and pass you around when you call. Extremely disappointed.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/07/13

Recommended

Santander European travel insurance

My current account with Santander also comes with free travel insurance that is automatically renewed every year.

It's come in extremely handy & covers my pre-existing conditions which is almost unheard of so makes me extremely happy.

I recently booked a trip abroad & forgot I had it, but as they send out the renewed policy information each year it arrived just as I was about to purchase separate cover.

Whilst I haven't had to use it, when it comes to answering questions both themselves & the company are extremely helpful.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

22/07/13

Recommended

Santander travel insurance

Have not needed to claim but seemed fine.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

03/07/13

Recommended

Santander current account

Travel insurance is 1 of my added benefits with my current account.

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Santander provide your travel insurance policy?

Tell us what you think of them because it will help others.