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Good4(50 ratings)

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Reviewed by: zante1

I have held my royalties gold account for some years and have never had to make a claim on the travel insuranc...

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Does Royal Bank of Scotland provide your travel insurance policy?

Tell us what you think of them because it will help others.

Compare Royal Bank of Scotland Travel Insurance

This comparison includes all travel insurance policies for this company.

sorted by:

Most popular

  • Most popular
  • Maximum travel cover
  • Longest trip length
Royal Bank of Scotland Reward Platinum
Maximum travel cover
Medical: £10,000,000, Cancellation: £5,000
Cover options
Baggage & cancellation
Maximum trip length
31 days
Royal Bank of Scotland Reward Silver
Maximum travel cover
Medical: £10,000,000, Cancellation: £5,000
Cover options
Baggage & cancellation
Maximum trip length
22 days
Royal Bank of Scotland Private Travel Insurance MNW
Maximum travel cover
Medical: £15,000,000, Cancellation: £7,500
Cover options
Airline failure & cancellation
Maximum trip length
60 days
Royal Bank of Scotland Black Account
Maximum travel cover
Medical: £10,000,000, Cancellation: £10,000
Cover options
Baggage & cancellation
Maximum trip length
90 days
Royal Bank of Scotland Select Silver
Maximum travel cover
Medical: £10,000,000, Cancellation: £5,000
Cover options
Baggage & cancellation
Maximum trip length
22 days

Royal Bank of Scotland travel insurance reviews

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Does Royal Bank of Scotland provide your travel insurance policy?

Tell us what you think of them because it will help others.

08/10/12

Royal Bank Of Scotland Royalties Gold Travel Insurance

I have held my royalties gold account for some years and have never had to make a claim on the travel insurance till now.

I am disgusted with the way I have been treated. My mum died 7/9/2012 and I should have gone away 12/12/2012. I have sent a copy of the death certificate and two letters from my mums GP but they are still not happy. They now want a medical questionnaire filling in.

I will be down grading the account and go elsewhere for travel insurance.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

26/10/15

Absolute shambles

Don't do it! Customer service is clueless. I called following a missed connecting flight due to a delayed international flight to be told we were fully covered for rebooked flight, overnight accommodation and expenses.

Received a cheque with £100 excess deducted and my name spelt wrong on the cheque. They stopped the cheque to re-issue, then I heard nothing.

I phoned to be told that I am actually not covered at all! They listened to the initial call and agreed all information I had been given was wrong.

I just cancelled my royalties account and will get real travel insurance from elsewhere.

Customer services haven't a clue about cover/excess

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

13/01/15

Royalties Gold Account Travel insurance

Deeply disappointed and dissatisfied with the service.

RBS need to look at this urgently! Customer service is 0 from this company and their communication to me was non-existent which was disgraceful as I was on holiday on my own with my husband when he took ill.

When there are inexperienced and unprofessional staffit is not good at any time but in your hour of need and abroad is infuriating. I filed a complaint and even this was poorly dealt with!

In my opinion, look elsewhere as my husband and I were badly let down.

Communication and delay in responding as well as unprofessional

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

03/07/13

Recommended

RBS - A great benefit to your bank account

Though we have never had to use it (and I hope it remains that way) the leaflet is comprehensive and we feel reassured to have it.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

03/07/13

Recommended

RBS travel insurance as part of a current account

Pretty good value as the cost of the account is actually less than any quoted travel insurance premiums we've had!

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Royal Bank of Scotland provide your travel insurance policy?

Tell us what you think of them because it will help others.