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Excellent4.1(38 ratings)

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Reviewed by: euan

We have had a very bad experience with this firm. We claimed on an annual travel policy last September when my...

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Does Columbus provide your travel insurance policy?

Tell us what you think of them because it will help others.

Compare Columbus Travel Insurance

This comparison includes all travel insurance policies for this company.

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Most popular

  • Most popular
  • Maximum travel cover
  • Longest trip length
Columbus Gold
Maximum travel cover
Medical: £15,000,000, Cancellation: £5,000
Cover options
Airline failure, baggage, pre-existing medical conditions & cancellation
Maximum trip length
365 days
Columbus Silver
Maximum travel cover
Medical: £10,000,000, Cancellation: £3,000
Cover options
Airline failure, baggage, pre-existing medical conditions & cancellation
Maximum trip length
60 days
Columbus Globetrotter
Maximum travel cover
Medical: £1,000,000, Cancellation: £1,000
Cover options
Baggage & cancellation
Maximum trip length
365 days
Columbus Bronze
Maximum travel cover
Medical: £5,000,000, Cancellation: £1,000
Cover options
Airline failure, pre-existing medical conditions & cancellation
Maximum trip length
365 days
Columbus Silver
Maximum travel cover
Medical: £10,000,000, Cancellation: £3,000
Cover options
Airline failure, baggage, pre-existing medical conditions & cancellation
Maximum trip length
365 days

Columbus Direct travel insurance reviews

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Does Columbus provide your travel insurance policy?

Tell us what you think of them because it will help others.

22 Feb 2013

Columbus Direct travel insurance

We have had a very bad experience with this firm. We claimed on an annual travel policy last September when my wife's father was taken to hospital (he subsequently died). Claims are handled by a separate company called Global Claims Services Ltd. Though we have provided a load of info to this outfit, they continually come back asking for more - including stuff they've already received. I think they are just playing games, hoping that we'll lose interest and drop the claim. Think twice before you choose Columbus.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

1 Jul 2013

Columbus travel insurance

Did have to fight to get compensation when Thailand was flooded and I have to postpone my travel - but I did win in the end

Meant to be a good brand

They massively inflate each year - can get it half the price online

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

29 Jun 2013

Columbus Travel insurance - cheap but unhelpful

The policies are great value but when making a claim due to a travelling companion being too ill to travel they were less than helpful.

Price

poor service when claiming

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

7 Mar 2012

Recommended

Columbus Direct Annual Travel Insurance

We need an annual worlwide travel insurance that will cover our family, Mum & Dad and three daughters aged 21, 15 and 8; in all eventualities. Columbus always comes out best for us. We have been with them for about five years and have been able to add on winter sports at short notice for the 15 year old, plus full cover already in place for trips to Europe, Russia, Africa and Latin America with no problems (including generous longer stay cover) and an excellent customer service centre with real people on hand in event of problems and claims.

Meanwhile my bank having scrapped its generous credit card use abroad policy replaced it with a miserly "free" travel insurance (with all sorts of catches to the extent that it would cost more than Columbus to provide the same benefits and service So we are staying with Columbus, thanks!

Value, flexibility and service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

3 Jul 2013

Recommended

Columbus Direct travel insurance

low annual premium

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Columbus provide your travel insurance policy?

Tell us what you think of them because it will help others.