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Good3.6(47 ratings)

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Reviewed by: bish1955

Needed repatriation to UK. Operations dept failed to contact on multiple occasions when promised. Undue stress...

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Does AXA provide your travel insurance policy?

Tell us what you think of them because it will help others.

Compare AXA Travel Insurance

This comparison includes all travel insurance policies for this company.

sorted by:

Most popular

  • Most popular
  • Maximum travel cover
  • Longest trip length
AXA Premier
Maximum travel cover
Medical: £10,000,000, Cancellation: £5,000
Cover options
Airline failure, baggage & cancellation
Maximum trip length
365 days
AXA Premier
Maximum travel cover
Medical: £10,000,000, Cancellation: £5,000
Cover options
Airline failure, baggage & cancellation
Maximum trip length
31 days
AXA Basic
Maximum travel cover
Medical: £1,000,000, Cancellation: £750
Cover options
Baggage & cancellation
Maximum trip length
365 days
AXA Basic
Maximum travel cover
Medical: £1,000,000, Cancellation: £750
Cover options
Baggage & cancellation
Maximum trip length
31 days
AXA Extra
Maximum travel cover
Medical: £5,000,000, Cancellation: £1,500
Cover options
Airline failure, baggage & cancellation
Maximum trip length
365 days

AXA travel insurance reviews

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Does AXA provide your travel insurance policy?

Tell us what you think of them because it will help others.

4 months ago

travel insurance with bank

Needed repatriation to UK. Operations dept failed to contact on multiple occasions when promised. Undue stress and anxiety added to an already distressing situation. Contradicted consultants advice regarding need for me to travel with spouse, then claimed no flights available when suitable flights were available. Disgusting service would not recommend to anybody stay away

failure to acknowledge or call back

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

05/11/14

AXA Travel Insurance is worthless

We had a travel policy with AXA through a bank account with TSB. We moved to Australia a year ago and notified the bank. We continued to pay premiums and received correspondence about the insurance to our Australian address.

In September, I had a planned trip to the UK to visit my elderly parents. Tragically, my brother in law killed himself and I had to cancel the trip to attend the funeral in Aus. I rebooked it for the following week after speaking to AXA who told me the claim would be lodged.

They are now telling me that the policy is invalid because I don't live in the UK, although they have been quite happy to accept my premium payments for the past year. Scumbags. Avoid AXA (or AMP as they are now called.).

They are happy to take your premium payments even if you move abroad!

The policy is worthless, but they forget to tell you.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/07/13

Recommended

AXA Travel Insurance

Have renewed for two years Have found the staff helpful However I have never had to claim so can't comment on their response.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

03/07/13

Recommended

AXA Annual Insurance

I have had annual AXA travel insurance policy for a number of years. I have never claimed on it. However, it seems to provide good coverage, especially if travelling to USA.

Solid

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27/06/13

Recommended

AXA special for Retired Police Officers

Very Pleased with this Travel Insurance. Very cost effective. Tailor made for Retired Police Officers

No need to report any pre existing or new illness

None that I know of

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does AXA provide your travel insurance policy?

Tell us what you think of them because it will help others.