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Excellent4.3(98 ratings)

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Reviewed by: aobunge

From my personal experience and observations, the staff are always very helpful. I have observed members of th...

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Does The Co-operative Bank provide your savings account?

Tell us what you think of them because it will help others.

Compare The Co-operative Bank Savings

The Co-operative Bank Smart Saver
Account Type
Instant Access
Open With
£1
Interest Rate
0.25% AER variable
Protection Scheme
FSCS
The Co-operative Bank Cash ISA
Account Type
Cash ISA
Open With
£1
Interest Rate
0.5% AER variable
Protection Scheme
FSCS
The Co-operative Bank Bonus Account
Account Type
Instant Access
Open With
£1
Interest Rate
0.25% AER variable
Protection Scheme
FSCS
The Co-operative Bank Future Fund
Account Type
Instant Access
Open With
£1
Interest Rate
0.25% AER variable
Protection Scheme
FSCS
The Co-operative Bank Online Saver Ex/C
Account Type
Easy Access
Open With
£1
Interest Rate
0.4% AER variable
Protection Scheme
FSCS
The Co-operative Bank Online Cash ISA Ex/C
Account Type
Cash ISA
Open With
£1
Interest Rate
0.65% AER variable
Protection Scheme
FSCS
The Co-operative Bank 1 Year Fixed Term Deposit Ex/C
Account Type
Fixed Bond
Open With
£1,000
Interest Rate
1.4% AER fixed for 1 year
Protection Scheme
FSCS
This product is only available to existing customers.
The Co-operative Bank 2 Year Fixed Term Deposit Ex/C
Account Type
Fixed Bond
Open With
£1,000
Interest Rate
1.71% AER fixed for 2 years
Protection Scheme
FSCS
This product is only available to existing customers.
The Co-operative Bank 3 Year Fixed Term Deposit Ex/C
Account Type
Fixed Bond
Open With
£1,000
Interest Rate
2% AER fixed for 3 years
Protection Scheme
FSCS
The Co-operative Bank Fixed Rate Deposit (12 months - Business)
Account Type
Business Term Account
Open With
£25,000
Interest Rate
1.12% AER fixed for 1 year on £10,000+
Protection Scheme
FSCS
The Co-operative Bank Fixed Rate Deposit (3 months - Business)
Account Type
Business Term Account
Open With
£25,000
Interest Rate
0.34% AER fixed for 3 months on £10,000+
Protection Scheme
FSCS
The Co-operative Bank Fixed Rate Deposit (6 months - Business)
Account Type
Business Term Account
Open With
£25,000
Interest Rate
0.50% AER fixed for 6 months on £10,000+
Protection Scheme
FSCS
The Co-operative Bank Business Select (14 Day Notice)
Account Type
Business Notice Account
Open With
£1
Interest Rate
0.28% AER variable on £500,000+
Protection Scheme
FSCS
The Co-operative Bank Business Select Account Ex/C
Account Type
Business Instant Access Account
Open With
£1
Interest Rate
0.25% AER variable on £500,000+
Protection Scheme
FSCS
This product is only available to existing customers.
The Co-operative Bank Community Direct Plus Ex/C
Account Type
Business Instant Access Account
Open With
£1
Interest Rate
0.25% AER variable on £500,000+
Protection Scheme
FSCS
Available in branch only.

The Co-operative Bank savings reviews

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Does The Co-operative Bank provide your savings account?

Tell us what you think of them because it will help others.

13 Nov 2014

Recommended

Customer friendly staff

From my personal experience and observations, the staff are always very helpful. I have observed members of the public asking what may seem to be silly and irrelevant questions but the questions always seem to be answered with tact and diplomacy. If you are concerned with ethical issues, this is the financial organisation for you.

Friendly staff, easy to understand products, ethical policies.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15 Oct 2014

Recommended

Co-op bank savings account review

I have had a savings account with the Co-op Bank for several years now and have never had any problems. They always contact me to recommend new accounts that would give me a higher interest rate and make changing to the new account very simple. They have also been very good at giving advice on quick access accounts or higher interest accounts.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

13 Nov 2014

Recommended

Customer service

The call centres are UK based. Phone lines are open at the weekend, every time I have called they have been very friendly and efficient. I would definately recommend the Co-operative Bank to others.

The only negative point is that the local branch has recently changed it opening hours and is no longer open on a Saturday morning which is rather inconvenient for someone who works full time.

UK call centres

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15 Oct 2014

Recommended

Good service - would recommend

We have always found the staff very helpful and their online banking system is fine. Not quite as slick as some online banking sites but you get used to it.

Telephone staff are really helpful if you get stuck and based in the UK. We have been very happy with the service offered.

Much the same as any other savings account, we have a local branch as well which helps.

Easy to access online

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27 Jun 2013

Recommended

Overall good value with a no nonsense approach

The non nonsense bank. I don't get asked to buy a product every time I go to a branch and the call centre is English and answer very quickly.

No hassle selling when going to branch.

Changed number for contact to 08 number. I use a mobile only.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

18 Oct 2014

Recommended

The Ethical Bank

customer service is excellent, always there to help and can be contacted 24 Hrs 7 Days a week, When you contact the Bank its in the U.K. They ask you want they should stand for in terms of Banking Policy and Values. And if you Switch your current account to the Coop Bank they we'll give you £100 and £25 to one of our charities.

customer service is excellent

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15 Oct 2014

Recommended

Savings account

I have found the savings account straight forward and simple,it is a basic account no frills and no thrills ,it is what it says on the tin,the staff are really friendly and customer service is good but would I recommend it I dont believe I would there are better savings account out there ,I only have a savings account as i have a current account and it is just laziness on my part not to go elsewhere.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

4 Jul 2013

Recommended

The Co-operative Bank Savings Accounts

I use it running along side my current account and it's easy to switch money in and out of. I don;t use as my main savings account though as there are more competitive rates out there

Flexible, easy to use

Interest rate

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

4 Jul 2013

Recommended

Premier savings account

gives excellent bundle, fair and simple internet banking, nothing is ever too much of a problem if you phone up. Simple automated phone service that get to what you want quickly.

Easy on line banking

No Branches in Edinburgh

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

3 Jul 2013

Recommended

The Co-operative Bank Savings Accounts is a fair bank

It's OK, could do better but it's ethical approach should be commended. Interest rates no better or worse than what's currently available elsewhere.

Ethical Banking

A bit run of the mill

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does The Co-operative Bank provide your savings account?

Tell us what you think of them because it will help others.