from 98 ratings
98 customers rated their The Co-operative Bank savings as 4.3 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
The Co-operative Bank can be traced back to 1872 and offer a range of financial services alongside an ethical policy. The former building society Britannia became part of their group in 2009. Their products include savings accounts, mortgages, credit cards, loans and current accounts. Their savings accounts include fixed rates, instant access, ISAs and children's savings. Accounts can be run in branches, by post, by phone and online, using their internet banking service.
The Co-operative Bank 3 Year Fixed Term Deposit Ex/C
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Fixed Bond£1,000.001.81% fixed
for 3 years
on £1,000+
FSCSBranch, Phone & Post
The Co-operative Bank Fixed Rate Deposit (12 months - Business)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Term Account£25,0001.50% fixed
for 1 year
on £10,000+
-Phone & Post
The Co-operative Bank 2 Year Fixed Term Deposit Ex/C
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Fixed Bond£1,000.001.5% fixed
for 2 years
on £1,000+
FSCSBranch, Phone & Post
This product is only available to existing customers.
The Co-operative Bank 1 Year Fixed Term Deposit Ex/C
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Fixed Bond£1,000.001.21% fixed
for 1 year
on £1,000+
FSCSBranch, Phone & Post
This product is only available to existing customers.
The Co-operative Bank Fixed Rate Deposit (6 months - Business)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Term Account£25,0000.87% fixed
for 6 months
on £10,000+
-Phone & Post
The Co-operative Bank Fixed Rate Deposit (3 months - Business)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Term Account£25,0000.72% fixed
for 3 months
on £10,000+
-Phone & Post
The Co-operative Bank Cash ISA
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Cash ISA£1.000.5% variable
on £1+
FSCSOnline, Branch, Phone & Post
The Co-operative Bank Savings Plus Ex/C
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Instant Access£1.000.5% variable
on £1+
FSCSOnline, Branch, Phone & Post
This product is only available to existing customers.
The Co-operative Bank Fixed Rate Deposit (1 month - Business)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Term Account£25,0000.37% fixed
for 1 month
on £10,000+
-Phone & Post
The Co-operative Bank Smart Saver
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Instant Access£1.000.25% variable
on £1+
FSCSOnline, Branch, Phone & Post
The Co-operative Bank Bonus Account
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Instant Access£1.000.25% variable
on £1+
FSCSBranch, Phone & Post
The Co-operative Bank Future Fund
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Instant Access£1.000.25% variable
on £1+
FSCSBranch, Phone & Post
The Co-operative Bank Community Direct Plus Ex/C
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Instant Access Account£1.000.25% variable
on £250,000+
-Branch
Available in branch only.
The Co-operative Bank Business Select (14 Day Notice)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Notice Account£1.000.18% variable
on £500,000+
-Phone & Post
The Co-operative Bank Business Select Account Ex/C
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Business Instant Access Account£1.000.15% variable
on £500,000+
-Phone & Post
This product is only available to existing customers.

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The Co-operative Bank Savings Reviews

A good bank - happy customer here!

by jan1902, 5 days ago
Recommended by jan1902

Prior to being with the Co-operative, I was with Barclays. I left Barclays because they were over bearing and far too concerned with sales.

I found the Co-operative purely because they had a branch close to wear I worked at the time! It was convenient, a small branch and very friendly staff.

The application was very straightforward, a short appointment in the branch, a bit of paperwork but nothing overly complicated or too long.

I have always found their customer services to be fantastic. Theres never a big queue in the branch, I never have to wait too long when Im phoning the telephone banking. The staff are always very friendly. But most importantly to me, they dont try to sell me products I dont need! They are quick to rectify problems - not that problems/errors occur often with them!

All in all, Im very happy to be a customer with them and plan on staying with them for a long time.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


well it is an ethical bank, so i guess your savings are being put to good use

by branney, 6 days ago
Recommended by branney

although advertised as an ethical bank, which should mean your savings are being put to good use, it was taken over by an american hedge fund, and that cannot be a good match for the stated ethical policy. whether by coincidence or routine, shortly after, they were changing their policy and wanted to know what customers thought in order to influence this. i did think this was a nice touch, but only if they actually take the feedback properly into account!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Customer service

by annaea, 2 weeks ago
UK call centres
Recommended by annaea

The call centres are UK based. Phone lines are open at the weekend, every time I have called they have been very friendly and efficient. I would definately recommend the Co-operative Bank to others.

The only negative point is that the local branch has recently changed it opening hours and is no longer open on a Saturday morning which is rather inconvenient for someone who works full time.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Customer friendly staff

by aobunge, 2 weeks ago
Friendly staff, easy to understand products, ethical policies.
Recommended by aobunge

From my personal experience and observations, the staff are always very helpful. I have observed members of the public asking what may seem to be silly and irrelevant questions but the questions always seem to be answered with tact and diplomacy. If you are concerned with ethical issues, this is the financial organisation for you.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Excellent


The Ethical Bank

by yorkie007, 1 month ago
customer service is excellent
Recommended by yorkie007

customer service is excellent, always there to help and can be contacted 24 Hrs 7 Days a week, When you contact the Bank its in the U.K. They ask you want they should stand for in terms of Banking Policy and Values.
And if you Switch your current account to the Coop Bank they we'll give you £100 and £25 to one of our charities.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Savings account

by jwales, 1 month ago
Recommended by jwales

I have found the savings account straight forward and simple,it is a basic account no frills and no thrills ,it is what it says on the tin,the staff are really friendly and customer service is good but would I recommend it I dont believe I would there are better savings account out there ,I only have a savings account as i have a current account and it is just laziness on my part not to go elsewhere.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Co-op bank savings account review

by sue70, 1 month ago
Recommended by sue70

I have had a savings account with the Co-op Bank for several years now and have never had any problems. They always contact me to recommend new accounts that would give me a higher interest rate and make changing to the new account very simple. They have also been very good at giving advice on quick access accounts or higher interest accounts.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Good service - would recommend

by jojosilver, 1 month ago
Easy to access online
Recommended by jojosilver

We have always found the staff very helpful and their online banking system is fine. Not quite as slick as some online banking sites but you get used to it.

Telephone staff are really helpful if you get stuck and based in the UK. We have been very happy with the service offered.

Much the same as any other savings account, we have a local branch as well which helps.

Customer Service:
Excellent
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


The co-operative bank/super saver account.

by mofode, 23 Feb 2012
Five star service, they make you feel like a person!
Recommended by mofode

I had up until 5 years ago been with the same bank since childhood and had never been overdrawn or been late with any payments. So when that bank decided to lower the rates and up the amount they were charging for services I decided to close all of my accounts with them and join the co-operative.

Well I can honestly say that it was the sanest thing that I have ever done!

Not only do I get a better rate of interest on my savings, I also get regular advisory letters from them for no charge whatsoever!

Plus you become a member of the co-operative when you join so any benefits they get you get also.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Cooperative bank savings account

by yatesy, 5 Jul 2013
Online access
Delay in transactions appearing
Recommended by yatesy

Simple to use, set up automatically when transferred current account to co-op. online access and limited account management.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Savings Account Companies