from 65 ratings
65 customers rated their National Savings & Investments savings as 4 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
NS&I Children's Bonds (Issue 35)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Fixed Bond£25.002.5% fixed
for 5 years
on £25+
HM TreasuryOnline, Phone & Post
NS&I Direct ISA
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Cash ISA£1.001.5% variable
on £1+
HM TreasuryOnline & Phone
NS&I Income Bond
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Easy Access£500.001.26% variable
on £500+
HM TreasuryOnline, Phone & Post
NS&I Direct Saver
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Easy Access£1.001.1% variable
on £1+
HM TreasuryOnline & Phone
NS&I Investment Account
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Easy Access£20.000.75% variable
on £20+
HM TreasuryPost

We provide an independent comparison service free of charge but we may receive a commission from some of the companies we refer you to. These are indicated with purple buttons.

National Savings & Investments Savings Reviews

NS&I is Safe, Reliable and Gives Good Customer Service

by JulieAAA, 6 days ago
Recommended by JulieAAA

I have held several NS&I products for both myself and my family for a number of years. Their website is extremely helpful, and I conduct all my transactions over the internet now, with the service being fairly quick. I know a lot of people knock the effective interest rate on Premium Bonds, but they're safe and there's always the chance of winning a major prize. The Children's Bonus Bonds we've held since my children were small have earned a good rate of interest.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Good, I'm happy


Premium bonds are ok

by steve051264, 1 week ago

I had quite a lot of premium bonds and over many years the prizes won averaged out about the same as a mediocre savings account but with the remote chance of winning a decent amount of money. That was fine until all the prizes got cur in half and even the smal amounts came up very rarely. I have now cashed in half of them, a couple of years back, and have had no rwturn whatsoever on the other half.
I suppose you could argue its like a lottery ticket but you keep the stake but dont seriously expect to get anything more than that as it appears that even a small win is now unlikely even if you have quite a few thousand pounds worth

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


NS&I Index linked bond

by helengr1, 1 week ago
hopefuuly above avg interest
no communication
Recommended by helengr1

I have a bond with NS&I. I have marked them down in my rating as they are very poor at communicating with me about my account. The bond has been sitting there for a couple of years but I have had no correspondence whatsoever from them about how much interest rate is being applied as it is index linked it is variable year to year

Customer Service:
Average, could be better
Flexibility & Fairness:
Average, could be better
Product Features:
Average, could be better
Value For Money:
Good, I'm happy


National Savings Investment Account

by lcser, 3 Jul 2013
Safe and secure
Behind the times in accessibility
Recommended by lcser

Good old product which has now been changed, and if you want to have a "modern" service - i.e. not tied to administering your accout via snail-mail and the post office, they forced a move to a web-based savings account. The move could have benn handled better, as they lost my passbook and took 1 year to sort out, but overall, nothing's really changed. Still a safe place to keep your money!

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Average, could be better
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


OK if you have the max amount of premium bonds

by aleslie1, 27 Jun 2013
Possibility of winning a million or numerous smaller prizes
Possibility of winning zilch
Recommended by aleslie1

OK so you don't get a regular interest payment but you do get a little excitement each month.

When I had the maximum amount if bonds I was winning pretty much every month. It worked out to about 12% interest. Now there is less in there I haven't received anything for months, but then I guess that is the luck of the draw.

Customer Service:
Excellent
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


NS&I index linked savings

by smithd, 24 Feb 2012
index linked to RPI
limited to 15000
Recommended by smithd

In May 2011 I invested in the NS&I index-linked savings, up to the maximum of ?15,000. These have the huge advantage of being linked directly to the official RPI figure, with an additional small interest added the longer they are kept. At present, the inflation linking, which is tax-free, gives a return that is considerably above the interest rates available on other types of (say) building-society savings accounts.
These index-linked accounts can be kept up to 5 years, but can be cashed-in with full index-linking after just 12 months.
As inflation is predicted to fall towards the end of 2012, I expect to cash in later in 2012, to take advantage of the high return due to the high level of inflation that has occurred since I opened the accounts in May 2011.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Excellent
Value For Money:
Excellent


Index-Linked Savings Certificates of the 48th Issue

by dmelmside35, 24 Feb 2012
The capital invested is protected from being eroded by inflation.
Income is not payable during the investment period.
Recommended by dmelmside35

Investment was easy as I arranged it over the telephone and the amount invested was deducted immediately from my bank account. However, I am registered with Esperian and I am an existing investor with National Savings which may be why investment was so easy.

The investment is attractive whilst the rate of inflation is high as the capital invested is protected from the effects of inflation during the investment period and the return at the end of the investment period is tax-free. There is also a small bonus payable on maturity.

The return is particularly attractive for higher rate taxpayers.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Good, I'm happy


NS&I Premium Bonds

by korpwood, 24 Feb 2012
Poor returns, everything has to be done by post

I used to hold a few thousand in premium bonds but the ROI at current inflation didn't make sense - my capital was decreasing in value.

I know there are monthly prizes but the odds of getting anything like even the return on a bog standard savings account isn't good. I am also totally convinced that newer bonds win more prizes. My Dad used to but them quite regularly and he noticed that only his bonds that were under 3 months old tended to win, when we looked on line a lot of people were reporting similar observations.....hmmmmm.

I also did not like how long it took to get money out, everything has to be done by post or in a post office, it's the age of the internet NS&I - invest.

Customer Service:
Average, could be better
Flexibility & Fairness:
Average, could be better
Product Features:
Average, could be better
Value For Money:
Average, could be better


Premium Bonds ROI

by comper1, 23 Feb 2012
Better rate of return than standard instant access savings accounts
Level of return not guaranteed
Recommended by comper1

I have found Premium Bonds a simple way to save using a ?50 per month standing order initially and now ?100 per month.
I have instant access to my money and have won several prizes of ?25 over the last 18months that has given me a better return than I could have gained via a standard savings account.
All my 'winnings' are automatically re-invested.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Index- Linked Savings Certificates - Issue 48

by Howard55, 23 Feb 2012
- ensures that the purchasing power of the capital is not eroded
- no income is payable as the return is only available on maturity
Recommended by Howard55

I found it easy to make this investment over the phone and the investment was made immediately as the invested sum was debited from my bank account. However, the reason for being able to invest so easily is probably because I am an existing investor and my credit rating is easily checked through Experian (to which I pay premiums).

The certificate was sent to me within a reasonable time.

Investing into an index-linked product provides peace of mind as the invested capital keeps pace with the effects of inflation eg the purchasing power of the capital is not eroded. The investment is valuable provided that an income is not provided. The return is tax-free after five years.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Good, I'm happy


Savings Account Companies