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Excellent4.4(16 ratings)

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Reviewed by: geoffr31

Kent Reliance offers a good rate of interest but their website operation is rubbish. Try logging on and fin...

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Does Kent Reliance provide your savings account?

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Compare Kent Reliance Savings

This comparison includes savings accounts for this company.

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  • Most popular
  • Minimum opening amount
  • Highest interest rate
Kent Reliance Loyalty 2 Year Fixed Rate ISA Issue 10 Ex/C
Account type
Cash ISA
Open with
£1,000
Interest rate
1.25% AER fixed for 2 years
Protection scheme
FSCS
Kent Reliance 1 Year Loyalty Fixed Rate Bond Issue 20 Ex/C
Account type
Fixed rate bond
Open with
£1,000
Interest rate
1.4% AER fixed for 1 year
Protection scheme
FSCS
Kent Reliance Loyalty 1 Year Fixed Rate ISA Issue 8 Ex/C
Account type
Cash ISA
Open with
£1,000
Interest rate
1.15% AER fixed for 1 year
Protection scheme
FSCS
Kent Reliance Regular Savings Account Issue 2
Account type
Regular saver
Open with
£25 to £500
Interest rate
3.25% AER variable
Protection scheme
FSCS
Available in branch only.
Kent Reliance Easy Access Account (Issue 16)
Account type
Instant access
Open with
£1,000
Interest rate
1% AER variable
Protection scheme
FSCS

Kent Reliance savings reviews

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Does Kent Reliance provide your savings account?

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3 months ago

Recommended

Awful website compared to other Building Societies

Kent Reliance offers a good rate of interest but their website operation is rubbish.

Try logging on and finding a simple button to print off a tax certificate, no luck, hardly anything at all on screen with no explanation.

Massively frustrating, they should look at Nationwide to see how to do it correctly! Now your website is asking for more but I've said enough.

Rate of interest

Rubbish website

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

4 months ago

Recommended

Needs to move with the time

The customer service is good but I couldn't believe the time it took to close an account. It took at least 20 minutes and that was after queuing for ages with just two cashiers working.

There was no privacy as the office was so small. There must be a quicker way to close an account with less paperwork. Having said that the product was good.

Good product

Out-dated office procedures

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/10/14

Recommended

Kent reliance fixed savings account

I purchased this product with my wife last year as it was offering some very reasonable rates.

The technology of the company is a bit outdated as it resembles banking in the 1990's. However, when they offer good interest rates you don't really mind. The money is protected and this is a good option for savers today. I would recommend this product to people wanting to save for rainy days ahead.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20/10/14

Recommended

Kent Reliance savings DS

Kent Reliance always provides products with rates always near or at the top of any "league tables". They offer a friendly efficient service in branch and over the telephone.

I have several types of savings products with them and I especially like the Regular Saver account, which other members of my family also have.

Still uses passbooks for the easy access accounts which seems a little dated. Staff were always willing to advise the best options with the flexibility required.

Interest Rates

Technology

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

18/10/14

Recommended

Good product but needs updating

I opened a postal easy access savings account with Kent Reliance years ago because it offered best interest rate at the time.

It still does offer a good rate on my account so I haven't switched my savings. As it's a postal account, deposits are made by posting a cheque to them so you lose interest while cheque delivered and cleared.

Withdrawals are the same - I have to send a written request then they transfer the money to my nominated current account so it's about a week before the money is available.

They now offer online banking but to date you can't withdraw money into your nominated account online which is a bit behind the times. I questioned this with them and they hope to offer this facility in future.

So if you want instant access to money this account may not be for you. Customer service from their staff has always been very good.

Good interest in current climate

Outdated withdrawal system

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Kent Reliance provide your savings account?

Tell us what you think of them because it will help others.