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Good3.6(9 ratings)

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Reviewed by: juliam62

I have had a savings account with the Chelsea building society for several years now and as with all building ...

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Compare Chelsea Building Society Savings

This comparison includes savings accounts for this company.

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Chelsea Building Society e-Saver Issue 2
Account type
Instant access
Open with
£1
Interest rate
0.5% AER variable
Protection scheme
FSCS
Chelsea Building Society e- ISA Issue 4
Account type
Cash ISA
Open with
£10
Interest rate
0.5% AER variable
Protection scheme
FSCS

Chelsea Building Society savings reviews

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Does Chelsea Building Society provide your savings account?

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15/10/14

Recommended

Savings account with Chelsea building society

I have had a savings account with the Chelsea building society for several years now and as with all building societies the rates are really bad, but as I do not want to keep the money under my bed I have no option but to keep in the building society where it does earn a tiny bit of interest which I have to say is better than nothing. The account that I have gives me the option to take out money twice a year (I think) and still retain the small amount of interest that it gives me. At present there are not any better building societies unless you want to tie your money up for several years and I do not want to so it is a good flexible account for me. This building society does have quite a lot of different options and the staff are always pleasant and have a smile whenever I go into their branch.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

14/06/13

Recommended

Chelsea Building Society ISA

Easy to take out, good rate, good information and communication

Easy to understand - good rates

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

23/02/12

Chelsea Fixed Rate ISA

I had a one year ISA at I think 3.5% When the fixed rate ended I rang up to see check what the rate it had droped to - was told 2.1% (I think) in an instant access ISA account so decided to leave it there for time being until I decided where I wanted to reinvest it. They then had an offer for a 3.7% (?)2 year fixed rate so I made arrangement to move it to that. I then found out they had put my money into another fixed rate ISA at 2.5% and that if I moved it before the year was up they would take 186 days interest from me. They said they had sent a letter saying that if they didn't hear from me my money would be put into the fixed interest ISA but I did not get a letter. I actively manage my savings and investments and would not have fixed for a year at only 2.5%. When the ISA fix came to an end a second time I transferred the money out of the Chelsea and wont be putting anymore money in there again. I did note that the letter sent from the Chelsea this year mentioned that if they heard nothing from me my money would stay in an instant access account so maybe my letter of complaint to them did make them take note but too late for them to keep me as a customer.

They tied up my money for a year without my permission that is wrong!

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

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