from 8 ratings
8 customers rated their BM Savings savings as 3.5 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
BM Savings 1 Year Fixed Rate Bond
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Fixed Bond£1.001.75% fixed
for 1 year
on £1+
FSCSOnline & Post
BM Savings ISA Extra Issue 12
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Cash ISA£1.001.6% variable
on £1+
FSCSOnline & Phone
BM Savings Online Extra (Issue 14)
Account TypeOpen WithInterest Rate (AER)Protection SchemeOpen Account
Easy Access£1,000.001.6% variable
on £1,000+
FSCSOnline

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BM Savings Savings Reviews

Professional service

by shirle70, 6 days ago
excellent communication
Recommended by shirle70

Easy process. Good interest rates. Good choices of access ie online, phone, post, branch, although with some products there may be limitations.

I came across BM Savings online, and before applying for a savings account, I studied reviews etc. I have a Bond which is maturing this month, and BM wrote advising me of this, and asking what I wanted to happen to the money. There were 3 options, Including doing nothing, in which case BM stated what account they would place the money in, and at what interest rate. Registering for online banking is easy, without too many hoops! I also have an ISA with BM, which hasd been fixed until April 2014, and again, they wrote to me in good time, asking what I wanted to do with the money when the account matured. I was offered a further fixed period of 12 months at a very reasoinable rate of interest - this was not open to new customers!

Whenever I have rung customer services, the response has been positive, answered in the UK, and my query has always been sorted to my satisfaction.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


B M easy access is easy.

by marjor32, 1 week ago
Ease of phoning and automated.
Don't like the way they have changed the password to a speaking one
Recommended by marjor32

I have been with B M savings for a few years now (don't remember how many) their easy access is usually very competitive. At present I get 1.70% which ends in November and I am glad to see at 1.60% they are one of the best and I will be crossing over to that one soon. It is a telephone account I have, customer service is very good and at 66 years old I don't like anything too complicated. Its a Freephone number too, I don't go for banks that charge to phone. I would recommend.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Easy access savings.

by gsalt, 1 week ago
High interest rates available
Your rate drops after 12months
Recommended by gsalt

A top rate of interest for an easy access account and you can add or take out with ease anytime without penalty on faster payment transfer which I have found is instant with this company.
Using a linked account the transfer of money can be set up as a monthly fixed amount or you can add payments whenever you have any spare cash, it is entirely up to you.
It was extremely easy to initially set up and the company sent a letter to help you go through the set up step by step.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


BM Savings customer care

by ifbrns, 23 Oct 2013
Excellent response to email contact
Indifferent response to telephone contact
Recommended by ifbrns

Subsequent to the indifferent customer service received over the telephone, an email to BM Savings produced a completely different response and immediate resolution to my problem.

A most helpful and friendly young lady dealt with the earlier shortcoming in a manner which was both reasssuring and restored confidence in the provider.

Customer Service:
Excellent
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


BM Savings 5 yr savings fixed rate bond-does what it says on the tin

by milliga90, 28 Jun 2013
high interest.access to money if necessary.
postal account only
Recommended by milliga90

I have held this simple savings account for three years. It has a very good rate of interest that is added yearly. However unlike most fixed rates I can have access to my money but with a loss of 90 days interest on monies withdrawn. My only gripe is it is a postal account only which in these days of technology and telephones makes it look like it comes from the victorian age but with such a high rate of interest I will put up with that. Never had any problems with the account and it has done what it said on the tin.

Customer Service:
Average, could be better
Flexibility & Fairness:
Average, could be better
Product Features:
Average, could be better
Value For Money:
Excellent


New Online Extra (Issue 1)

by yp978, 19 Jun 2013
Easy to get your money out when you need it.
It takes a few days to deposit money with them, usually 3 days.
Recommended by yp978

Everything done over the internet with fixed named bank account. Easy to use and any withdrawl is in your bank account the next day. Friendly staff when having to 'phone.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


Terrible customer service - BM Savings

by ifbrns, 22 Oct 2013
Can't operate the online account online - no log inprovided

I opened an online account with BM Savings and handed over a significant amount of cash to be deposited in the account. More than 2 weeks later I still have to receive the log in details needed to operate the account.

Calling the customer (dis)service team resulted in nothing but platitudes and assurances that the delay was normal, despite the email communication issued earlier confirming that the log in details would be provided within 5 days.

It almost appears that I have been scammed - handing over money to which I now have no access and little in the way of a serious attempt to deal with my complaint.

Go elsewhere - there are better and more reliable providers out there than BM Savings

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Terrible
Value For Money:
Terrible


Extremely poor service

by Missgruntled, 2 months ago
Decent rates offered when account opened
Subsequent service was pathetic

Opened 2 fixed rate postal ISAs. Wrote 11/6/2014 for information. No reply received so complained. They now want 8 weeks to investigate!

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Terrible
Value For Money:
Terrible


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