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Satisfactory2.3(8 ratings)

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Reviewed by: jonzobonzo

I have had my even card for 6 months. It took 6 months to get the card upgraded to allow me to load it from my...

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Does Even provide your prepaid card?

Tell us what you think of them because it will help others.

Compare Even Prepaid Cards

This comparison includes prepaid cards for this company.

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  • Lowest card fees
Even Prepaid Card (Annual Plan) (Non-Verified)
Card fees
£50/year
UK transactions
Free
UK ATM withdrawals
Free
Load charges
Post Office: free
Even Prepaid Card (Annual Plan)
Card fees
£50/year
UK transactions
Free
UK ATM withdrawals
Free
Load charges
Debit card: free, Post Office: free

Even prepaid card reviews

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Does Even provide your prepaid card?

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27/11/15

Great Idea. A pity it has so many problems

I have had my even card for 6 months. It took 6 months to get the card upgraded to allow me to load it from my debit card. Money that was loaded disappeared and took lengthy communications to recover it. Tried to pay for services over the phone but the transactions were declined. My account got locked down for no apparent reason. Took a week to get it going again. Need I go on? Great Idea just a pity that it doesn't work.

should save you money

It rarely works

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

22/02/16

Do not use this company, they're an absolute joke!!!

I took out an Even card to go travelling around South-East Asia for 2 months and I've had nothing but problems both while away and on my return. First off, it's a MasterCard not a Visa and there are a large number of banks in SE Asia which don't accept MasterCard. The card would randomly stop working despite having plenty of credit & being well under the daily transaction limits. Their customer service is beyond awful and on every occasion I've had the misfortune to have to speak to them I've got nowhere, especially now I'm trying to close the account. The website states you can only do so by calling them, then after 20 mins on hold I got through to be told I had to send an e-mail! E-mail was sent and I was promised a manager call-back the following morning to discuss my dissatisfaction, but that never materialised and their still taking money from my account. Avoid this company, it's not worth the hassle!

Terrible customer service

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/01/16

Around terrible experience- cancelled after a month

The concept is great but it simply does not deliver. I loaded the card before a trip to Thailand only to find that is was rejected in all but one hotel. It could only be used for ATM. The customer service is poor, it took three attempts to verify my ID documents. Even cancelling was complicated as they require email confirmation of telephone instructions.

good exchange rate and no fees

does not work to pay bills

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

11/11/15

Even a cheep toy plastic card.

My card arrived today after a week only a little late. My first impression of the card was looks cheep, nasty and a toy one seeing as you have to pay £50 or £5 per month for having it. My kids play with better made cards in their toy till set and I have to trust my real holiday money on this, "no way!". The numbering has been just whacked into the plastic and not all at the same depth. I can not comment on the features of the card or how it works abroad as I will not be activating it. If EVEN would like there card back they are more than welcome.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

09/10/15

What have I got left to spend and what are these pendiing transactions!!!!!

Ok just like any other pre paid card except you do get the bank rate. BUT go online and it seems like forever before the transactions are posted. This makes keeping up with your spend a nightmare. Pending transactions bear no resemblance to amount left to spend.and differ subject to the dates you enter.I need to know what is pending NOW not what was pending two months ago. Still needs a lot of tweaking to catch up with other cards.

Bank Rate on currencies

Inability to easily reconcile pending transations

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Even provide your prepaid card?

Tell us what you think of them because it will help others.