from 62 ratings
62 customers rated their Tesco Bank pet insurance as 4.1 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
Pet insurance from companies like Tesco Bank can help with the cost of keeping your pets healthy. Vet bills can be difficult to pay without it, especially if your pet develops a condition that needs repeated visits to the vet. You'll need to find a policy that will cover the type of animal you have. Look out too for the maximum age of the animals each policy will cover, plus the excess and maximum amounts it will pay out.
 Pet CoveredOnline DiscountVet Fees 
Per ConditionTotal Per YearTime Limit
Tesco Bank
Standard Vet Fee - No Options (Dog)
Dog15%£3,000Unlimited
12
months
Tesco Bank
Extra Cover Vet Fee (£4000) No Options (Dog)
Dog15%£4,000UnlimitedUnlimited
Tesco Bank
Standard Vet Fee - All Options (Dog)
Dog15%£3,000Unlimited
12
months
Tesco Bank
Extra Cover Vet Fee (£4000) All Options (Dog)
Dog15%£4,000UnlimitedUnlimited
Tesco Bank
Standard Vet Fee - No Options (Cat)
Cat15%£3,000Unlimited
12
months
Tesco Bank
Extra Cover Vet Fee (£4000) No Options (Cat)
Cat15%£4,000UnlimitedUnlimited
Tesco Bank
Standard Vet Fee - All Options (Cat)
Cat15%£3,000Unlimited
12
months
Tesco Bank
Extra Cover Vet Fee (£4000) All Options (Cat)
Cat15%£4,000UnlimitedUnlimited
Tesco Bank
Extra Cover Vet Fee (£7500) All Options (Dog)
Dog15%£7,500UnlimitedUnlimited
Tesco Bank
Extra Cover Vet Fee (£7500) No Options (Dog)
Dog15%£7,500UnlimitedUnlimited
Tesco Bank
Extra Cover Vet Fee (£7500) All Options (Cat)
Cat15%£7,500UnlimitedUnlimited
Tesco Bank
Extra Cover Vet Fee (£7500) No Options (Cat)
Cat15%£7,500UnlimitedUnlimited
Tesco Bank
Pet Accident & Injury Insurance (Dog)
Dog0%£3,000Unlimited
12
months
Tesco Bank
Pet Accident & Injury Insurance (Cat)
Cat0%£3,000Unlimited
12
months

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Tesco Bank Pet Insurance Reviews

Every little help with pets too

by rjl, 1 day ago
Cost compared to competition and value for money
Recommended by rjl

I didn't know that Tesco provided pet insurance until, a couple of years ago, my premiums rose by 20% and I had a look for an alternative. Tesco provide much the same as anyone else in the market place for the money paid for a bit less and in these times of difficulty that is a very important consideration. Tesco are usually friendly and efficient but I haven't had any cause to use the insurance since my pets seem to stay remarkably healthy!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Not much different to others.

by beanj, 2 days ago
Good initial rates.
No better than many others.
Recommended by beanj

Looked good on first year, good price for cover etc and excellent response when I had to claim.
Will deal directly with Vets staff, avoiding you having to ensure all is done with bills and paperwork etc.
However significant increase in cost of 50% for continuing policy, following 1st claim.
Following a recent claim response slow and still awaiting recompense.
So in essence operation not a great deal different to other insurers.

Customer Service:
Average, could be better
Flexibility & Fairness:
Good, I'm happy
Product Features:
Average, could be better
Value For Money:
Average, could be better


Very helpful when required

by hilaryl, 1 week ago
Value for money
Recommended by hilaryl

Tesco Bank seemed to offer the best service and value for money when we looked around for pet insurance.
We have needed to make 2 claims for our dog and both times, they were very helpful and paid the vet direct so we only needed to pay the excess to the vet.
They covered both the operation needed and on the second occasion, full tests and treatment.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Excellent


Review of Tesco and Petplan pet insurance

by annaea, 1 week ago
cover for life policy with Petplan
Recommended by annaea

I have two policies: One with Tesco for my cat and one with Petplan for my dog:

Tesco - all good. Very competitive prices.

Petplan - very good company, they include a policy for life which means my dog who has an ongoing illness is covered for life and upon renewal each year it is not considered a pre-existing condition. Highly recommended.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Looking after my ageing, accident prone dog

by luckdr, 1 month ago
Efficient
Monthly premium is high
Recommended by luckdr

Tesco is the third company I have used and although their premiums are expensive as yet we have had no problems when we've had to claim.
I have never had to speak to anyone and can manage everything on line. they are quick at paying claims and their communication via email, letter and text messaging is very good.
I would certainly recommend them.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Recommended for all products

by euphoric-bliss, 1 month ago
Recommended by euphoric-bliss

I have been a customer with them for a number of years now and not experienced any problems so far. My claims have been dealed with quickly and easily and have received the pay out efficiently. The only shame is the rise in premiums but tesco still remain very competitive compared with other companies. On querying my renewal price I managed to get some money off and an added tesco voucher as well which was a nice bonus.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Good, I'm happy


Bit slow at paying, but very fair

by cheryl65, 1 month ago
very efficient company to deal with
a little slow to pay
Recommended by cheryl65

We have 2 dogs and there seems to be something wrong with them quite often.
Tesco are a bit slow at paying, but they have been fair and helpful. we have had no
problems with them. the negative is that they don't cover special (allergy or post-
operative) food or teeth, however I don't think that any company does. Their website
is good and you can download a claims form, they also provide an on going condition
form if necessary, without being asked.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Tesco pet insurance - helpful and quick to pay my claim

by Grace123, 23 Feb 2012
Quick payout
That the insurance has risen by about 50
Recommended by Grace123

Although my pet insurance has gone up this year, when it came to claiming for my dogs operation Tesco insurance were really helpful and caring when I called them on several occasions, and the cheque for the claim was on my doorstep within 2 or 3 days of leaving the claim forms with my vet. Much appreciated Tesco.

Customer Service:
Excellent
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


Tesco pet insurance

by cnh888, 10 Feb 2012
Excellent customr service
Recommended by cnh888

My terrier needed an operation on her knee last September. Never having claimed on my pet insurance policy before I was worried that the company would quibble about the cost and perhaps only pay a percentage. I needn't have worried! My first phone call put my mind ay rest, I wasn't put on hold, I wasn't transferred from person to person, I spoke to someone who was knowledgeable and this excellent customer service continued until the claim was fully settled. And what's more.... my premium didn't shoot up when I renewed it like I expected.
Tesco pet insurance is fantastic!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Can't really review as haven't claimed

by davidso52, 1 month ago
Recommended by davidso52

We've insured our moggy with Tesco and the price seems very competitive, unable to comment any more about it really as we haven't had to claim with it yet. (Fingers crossed we never have to!)

Chose them because of the price and we got some free Tesco vouchers

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


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