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Good3.8(18 ratings)

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Reviewed by: DiggyDown

I have held a policy on two cats for a while, though recent changes or amendments mean this will now come to a...

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Does Sainsbury's Bank provide your pet insurance policy?

Tell us what you think of them because it will help others.

Compare Sainsbury's Bank Pet Insurance

This comparison includes all pet insurance policies for this company.

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Most popular

  • Most popular
  • Youngest pet age
  • Maximum vet fees
Sainsbury's Bank Premier - All Options
Cover for pets aged from
8 weeks to 8 years
Maximum vet fees
£7,500 per condition
Discounts
A multi-pet discount
Sainsbury's Bank Standard - All Options
Cover for pets aged from
8 weeks to 8 years
Maximum vet fees
£3,000 per condition
Discounts
A multi-pet discount
If you renew this policy any conditions you have already claimed for will not be covered.
Sainsbury's Bank Premier Plus - All Options
Cover for pets aged from
8 weeks to 8 years
Maximum vet fees
£13,000 per condition
Discounts
A multi-pet discount
Sainsbury's Bank Premier - No Options
Cover for pets aged from
8 weeks to 8 years
Maximum vet fees
£7,500 per condition
Discounts
A multi-pet discount
Sainsbury's Bank Premier Plus - No Options
Cover for pets aged from
8 weeks to 8 years
Maximum vet fees
£13,000 per condition
Discounts
A multi-pet discount

Sainsbury's Bank pet insurance reviews

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Does Sainsbury's Bank provide your pet insurance policy?

Tell us what you think of them because it will help others.

18/11/14

Recommended

Sainsburys Pet Insurance

I have held a policy on two cats for a while, though recent changes or amendments mean this will now come to an end, I had no reason to make a claim whilst a customer, but the contact I did have with them with perfectly acceptable. I would question the overall virtue of pet insurance for cats, in comparison to dogs, despite the premiums not being particularly different.

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15/10/14

Recommended

My Account with Sainsbury's Bank for Pet Insurance.

I have had a policy with Sainsbury's Bank for several years now, covering four different cats. I have always found it easy to understand the differences in the policy details offered for the various illnesses etc. covered. Claiming is extremely easy - filling out a one page form and having the attending vet verify and sign. The monies are usually in my bank account within a week. On the death of an animal the staff handle the cancelling of the account with extreme sensitivity.

Easy to use with competitive rates.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

02/07/13

Recommended

Sainsbury's pet insurance

Not the cheapest - and although I signed up on a two for one offer, the administration wasn't able to cope and I've been paying full price for both my cats. Ho hum. Still, claims have been settled promptly and, when my previous cat died, with compassion. Having had to pay the exorbitant fees of a specialist vet - nearly £3k - I've been enormously grateful that this product has meant I haven't had to bankrupt myself to make sure my pet had the best care available to her.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

05/09/15

Awful, awful, awful, AVOID!!!

Used to be great, now utterly terrible. Claims always get 'lost', documents sent from the vets always get 'lost', they pretend to lose them or claim they were never received, even when the vets have a fax receipt from them! You then you get a letter stating its been too long since you submitted the claim and as they hadn't received the requested information your claim has been cancelled! This has happened 3 times to us now. We switched to do everything by email but magically they lose emails too even when you have a receipt of said email. Sadly once you have made a claim you are stuck with that insurer as a different insurer would never cover anything you may have claimed for in the past. As a result we are stuck with these chumps for the lifetime of our dog. Pick a different insurer from the start and AVOID SAINSBURYS PET INSURANCE LIKE THE PLAGUE!!!

Deliberately lose claims

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

26/01/15

Do not use this insurance!!!

One of my cats had a urinary tract infection at the end of October 2014. There were 4 vets bills, which were sent to Sainsbury's Pet insurance on 17 November 2014. Since then my vet has sent 2 sets of medical history's (they lost the first one)! I have made 7 telephone calls to be fobbed off with "we are waiting for the underwriters to review this claim". It is now 10 weeks since the claim (for £364) was submitted to Sainsbury's and I am no further forward. This policy expires in March and I will not be renewing. Neither will I recommend this insurance to anyone. I am paying £27 monthly for cover for 2 cats. DO NOT USE THIS INSURANCE!!!

Easy to apply for insurance online

Claim does not pay out!

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Sainsbury's Bank provide your pet insurance policy?

Tell us what you think of them because it will help others.