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Good3.9(8 ratings)

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Reviewed by: Kirt

I have the premium insurance policy in the range and it sets me back a fair bit every month. It's therefor rea...

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Does PDSA provide your pet insurance policy?

Tell us what you think of them because it will help others.

Compare PDSA Pet Insurance

This comparison includes all pet insurance policies for this company.

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Most popular

  • Most popular
  • Youngest pet age
  • Maximum vet fees
PDSA Petsurance Essential
Cover for pets aged from
8 weeks
Maximum vet fees
£3,000 per condition
Discounts
Up to 5% online
PDSA Accident-Only
Cover for pets aged from
8 weeks
Maximum vet fees
£2,000 per condition
Discounts
Up to 5% online
PDSA Petsurance Plus
Cover for pets aged from
8 weeks
Maximum vet fees
£5,000 per condition
Discounts
Up to 5% online
PDSA Petsurance Premier
Cover for pets aged from
8 weeks
Maximum vet fees
£8,000 a year
Discounts
Up to 5% online

PDSA pet insurance reviews

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Does PDSA provide your pet insurance policy?

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17/09/15

Hopeless Customer Service

I have the premium insurance policy in the range and it sets me back a fair bit every month. It's therefor really sad the at the customer service I have received since signing up with this company is absolutely hopeless. A simple act of requesting a claim form is either done by leaving a message that will never get responded to, or sitting on a phone for up to an hour to speak to a human. My first claim (2 months ago) is yet to be responded to and getting a claim form for a second claim is proving to be an up-at-dawn pride-swallowing seige. Unless you have unending patience and a lot of time on your hands, I'd avoid this lot.

In theory the cover is excellent

Customer service is abysmal

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

20/10/14

Recommended

Not really dealt with them

i took out the cover for my cat and also to give something back to any animals that need it. The cover is very comprehensive for what we need and a low price. the only issue i have is that the payment is covered by a 3rd party loan company when you pay by direct debit. i wasn't aware of this when i first took it out and was surprised when i had to sign up with them.

good price and cover

3rd party payment

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

29/02/12

Recommended

pdsapet insurance

i was very happy wih the service i received

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does PDSA provide your pet insurance policy?

Tell us what you think of them because it will help others.