from 40 ratings
40 customers rated their Animal Friends pet insurance as 3.5 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
Which is the best Animal Friends pet insurance policy? Find out here! Compare every Animal Friends pet insurance policy, including Prime (Dog), Prestige (Dog), Basic (Dog)... Get a quote now.
 Pet CoveredOnline DiscountVet Fees 
Per ConditionTotal Per YearTime Limit
Animal Friends
Accident Only (Dog)
Dog0%£2,500£15,000Unlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Basic (Dog)
Dog0%£500£3,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prestige (Dog)
Dog0%£6,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime (Dog)
Dog0%£2,000£7,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime Plus (Dog)
Dog0%£4,000£10,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior (Dog)
Dog0%£2,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior Plus (Dog)
Dog0%£4,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Accident Only (Cat)
Cat0%£2,500£15,000Unlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Basic (Cat)
Cat0%£500£3,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prestige (Cat)
Cat0%£6,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime (Cat)
Cat0%£2,000£7,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime Plus (Cat)
Cat0%£4,000£10,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior (Cat)
Cat0%£2,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior Plus (Cat)
Cat0%£4,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Horse Insurance
Horse0%£5,000Unlimited
12
months
10% off multipet discount when you insure more than one pet from Animal Friends Insurance (Prime or above). Mature horse cover also available.

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Animal Friends Pet Insurance Reviews

Easy to buy and great value

by hruthw, 1 week ago
Recommended by hruthw

I didnt want an all singing, all dancing insurance policy for my dog so this provided excellent value. At less that £10 per month it covers me for the essentials such as my dog becoming very ill or having an accident or my dog attacking another dog, person or causing a car accident. the rest I'm not really interested in. I've had one claim when my dog broke his foot - they were very efficient and helpful

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Animal Insurance Pet Insurance

by marissa80, 2 weeks ago
Good value
Recommended by marissa80

I have been a customer of Animal Friends for 3 years now and it is the only company I have stayed with for that long in regards to my pet insurance. Their prices are consistently competitive and always come out cheapest whilst offering me the best cover for my pet. I enjoy the newsletters I receive from them and find their content interesting and informative. They also come across as very friendly and caring providers.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Competitive rates

by helenti11, 2 weeks ago
Recommended by helenti11

Had animal insurance with another company years ago and when it came time to claim, I hadn't realised the limitations on the policy and I ended up around £4000 out of pocket. I have since been very careful with who I chose for animal insurance, I have had More Than and they were very good but their policy prices were going up and up. Animal Friends seemed to have very similar policies for much less. I also think they donate to animal charities which is nice. I haven't had to use them for a claim though so will reserve judgement.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Does what it says it does!

by susanca28, 3 Jul 2013
Products easy to understand
Recommended by susanca28

I often change my pet insurance when it were renewing and have found this company to be really good so far. They charge a good rate, especially as my cats are getting on. However, as one if my cats has always been in good health and I have ever claimed for her, I have been rewarded for this with Animal Friends. A lot of other insurers just take your pet age into account and charge accordingly.
Also, they have very flexible products on offer, which I liked a lot! So far so good!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


good people, kind people

by Fibee, 27 Jun 2013
caring people, swift assistance
Recommended by Fibee

we have insured both our dogs with animal friends & will continue to do so with our next pup. They don't make mountains out of molehills & will help as much as they can. When we have had to cancel policies they did so as fast as they could, even sending emails to say how sad they were for us when our dogs died, a refreshing personal touch.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Excellent


Never had to use but good service

by charlee37, 1 week ago
Recommended by charlee37

Luckily i have never had to claim, but to date they have offered very quick and thorough service. I emailed them and i had a personal response within 24 hours, which was very helpful. They also offer great cover for a reasonable price. I would recommend!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Great until you need to claim !

by blanche123, 2 weeks ago
Cheap
Not helpful
Recommended by blanche123

Animal friends were helpful with my quote but after that trying to get hold of them is nearly impossible. I had to make a claim but everything was put in my way by them to try and stop them paying out. Eventually it was okay and they made payment but it took several months.

Customer Service:
Average, could be better
Flexibility & Fairness:
Average, could be better
Product Features:
Good, I'm happy
Value For Money:
Excellent


Fairly priced pet insurance

by happyshopper79, 19 Jul 2013
Donates to animal charities and reasonably priced
No paper documents, everything is online
Recommended by happyshopper79

I chose animal friends for their well priced policies, I also liked the fact that they give a percentage of your money to animal charities.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Animal friends good for accident prone cats.

by octopus101, 3 Jul 2013
Good value product. Right for my animal
Don't know yet...

Took out accident insurance for a young tom. he is healthy, so illness insurance is a wasted premium. Very good value product. Up to 10K vet bills paid for accident or injury. Great for young cats. Not had to claim, so can't give opinion there....

Customer Service:
Average, could be better
Flexibility & Fairness:
Average, could be better
Product Features:
Excellent
Value For Money:
Excellent


Animal Friends just that!

by andreah98, 3 Jul 2013
Recommended by andreah98

First time I've bought pet insurance and looking about this seems the cheapest and donates some of the profits to pet charities too.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Excellent


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