Animal Friends Pet Insurance

Which is the best Animal Friends pet insurance policy? Find out here! Compare every Animal Friends pet insurance policy, including Superior Plus (Cat), Superior (Cat), Prime Plus (Cat)... Get a quote now.
from 33 ratings
33 customers rated their Animal Friends pet insurance as 3.4 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
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555 pet insurance policies...

Compare Animal Friends Pet Insurance Policies

 Pet CoveredOnline DiscountVet Fees 
Per ConditionTotal Per YearTime Limit
Animal Friends
Accident Only (Dog)
Dog0%£2,500£15,000Unlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Basic (Dog)
Dog0%£500£3,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prestige (Dog)
Dog0%£6,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime (Dog)
Dog0%£2,000£7,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime Plus (Dog)
Dog0%£4,000£10,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior (Dog)
Dog0%£2,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior Plus (Dog)
Dog0%£4,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Accident Only (Cat)
Cat0%£2,500£15,000Unlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Basic (Cat)
Cat0%£500£3,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prestige (Cat)
Cat0%£6,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime (Cat)
Cat0%£2,000£7,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Prime Plus (Cat)
Cat0%£4,000£10,000
12
months
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior (Cat)
Cat0%£2,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Superior Plus (Cat)
Cat0%£4,000UnlimitedUnlimited
Tel 0843 636 4548 0843 636 4548
Animal Friends
Horse Insurance
Horse0%£5,000Unlimited
12
months
10% off multipet discount when you insure more than one pet from Animal Friends Insurance (Prime or above). Mature horse cover also available.

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Reviews related to Pet Insurance

Donates to animal charities and reasonably priced
No paper documents, everything is online
Recommended by happyshopper79

I chose animal friends for their well priced policies, I also liked the fact that they give a percentage of your money to animal charities.

Products easy to understand
Recommended by susanca28

I often change my pet insurance when it were renewing and have found this company to be really good so far. They charge a good rate, especially as my cats are getting on. However, as one if my cats has always been in good health and I have ever claimed for her, I have been rewarded for this with Animal Friends. A lot of other insurers just take your pet age into account and charge accordingly.
Also, they have very flexible products on offer, which I liked a lot! So far so good!

caring people, swift assistance
Recommended by Fibee

we have insured both our dogs with animal friends & will continue to do so with our next pup. They don't make mountains out of molehills & will help as much as they can. When we have had to cancel policies they did so as fast as they could, even sending emails to say how sad they were for us when our dogs died, a refreshing personal touch.

Good value product. Right for my animal
Don't know yet...

Took out accident insurance for a young tom. he is healthy, so illness insurance is a wasted premium. Very good value product. Up to 10K vet bills paid for accident or injury. Great for young cats. Not had to claim, so can't give opinion there....

Recommended by andreah98

First time I've bought pet insurance and looking about this seems the cheapest and donates some of the profits to pet charities too.

Price, company ethics
Haven't found any yet
Recommended by Langy

Found it easy to obtain, it is excellent value for money and a wonderfully ethical company whose newsletters I enjoy receiving.

Cheap
They have massive excess and additional cost if you claim

We needed our dog to have a operation, we paid our excess and thought nothing more of it until we got a bill for "co-payment" as we did not know what this was we rang them and found that because our dog was over a certain age they would not pay 35% of the bill ! They then said they had sent us a warning about this some eleven months earlier. After a LOT of searching we eventually found the paragraph they were taking about, it was hidden in very small print at the bottom of one of the eight pdf documents they had sent us!
I would not recommend this company just for doing that, but when I spoke to my vet I found out that many people who had been with Animal Friends Insurance Limited were having lots of problems.
Basically they may be cheap to insure with but there policies have lots of hidden costs and ways out of paying.

Not recommended in any way.

Refused to pay out on my claim for 2 benign tumour removals because my dog had previously had one removed 4 years ago, it was sent off and tested and it was all clear. How can a benign lump be an ongoing issue after it is removed, therefore no more lumps will be covered in the future with this appalling company. A total waste of money each month for my premium, I just wished I had looked on these review sites before going with them.

Cheap - there's a reason for that!!
Will do anything to avoid paying out.

Animal Friends are cheap, and all the positive reviews on here are from people who have not needed to claim - read the negative reports which are from people who have had to; ignore them at your peril. This company are anything but ethical and will use anything to wriggle out of playing legitimate claims. My dog was insured with them from 3 months old and has recently had to have her tail amputated. Having advised us this was covered before the amputation, they decided afterwards they didn't fancy paying the bills. Why? Because the period of the treatment covered two yearly policy periods, even though cover was provided continuously by them over the whole period. They considered the two periods 'different policies' so used the small print in this respect to avoid paying out. They have since said that they offer a 'no advice' customer service policy, and we should have asked that specific question to be told the dog was not covered. But why would we when we had received confirmation of cover and were covered continuously by the same company? This company are immoral and unprofessional; there is nothing ethical about Animal Friends insurance. Avoid like the plague if you actually want your animals covered!! Otherwise you can be sure you will be out of pocket.

I am making a formal complaint to financial ombudsmen with regards to this company .They have a bad reputation for paying out, warned about them and my vet has backed us .Misleading and ambiguous wording in there paperwork and refusal to pay for our cats vets bill after accident where he needed two teeth removing .