Argos Silver

Section ten 10. Help lines All policies automatically include access to the following help lines: 10.1 Healthcare away from home If You and Your Pet are...expand

Section ten
10. Help lines
All policies automatically include access to the following help lines:
10.1 Healthcare away from home
If You and Your Pet are away from home whilst in the United Kingdom, Northern Ireland, Isle of Man, and Channel Islands and Your Pet needs urgent Veterinary care, the Company gives You access to Our help lines so We can identify the nearest Vet for You - Telephone: 0845 602 6764 - lines are open from 8am to 6pm weekdays and 9am to 2pm on Saturdays.collapse

Section six 6.1 Veterinary fees cover What is covered We will pay for all reasonable and customary charges made for Treatment carried out by a Vet. Cover...expand

Section six
6.1 Veterinary fees cover
What is covered
We will pay for all reasonable and customary charges made for Treatment carried out by a Vet. Cover is provided for up to 12 months from the occurrence of an Incident occurring to the Pet, up to the limit of £2,500 (silver), £4,000 (gold). Cover is continuous up to £7,000 per Period of Insurance under Platinum.
Treatment in respect of any Condition can continue until the original Vet fees limit has been reached subject to the Policy remaining in force, being continuously renewed at each anniversary and premiums paid on time. Policy limits are dependent on the cover selected and Excess as specified below and subject to written notice of such Incident having been given to Us within 60 days of occurrence. The limit of cover and Excess are on a per Incident basis for Silver and Gold, under Platinum cover the Excess is per incident per period of insurance.
Fees for Alternative Medicine or Complementary Medicine which the Vet recommends and as pre-approved by Us, including up to twelve sessions of hydrotherapy provided the pool operators are members of the Canine Hydrotherapy Association.(The 12 sessions of hydrotherapy apply on a per Condition basis for Silver and Gold and per Period of Insurance for Platinum).
What is not covered
We will not pay for:
1 a) The Policy Excess as shown on the Policy schedule.
b) Any Treatment exceeding 12 months after the Incident under Silver and Gold.
c) Any Treatment exceeding £7,000 per Period of Insurance under Platinum.
d) Any Treatment costs incurred after the Policy has expired.
2 Veterinary fees in connection with:
a) Any Pre-existing Conditions or illness unless previously agreed by Us.
b) Any illness or Condition arising prior to or within the first 10 days of the inception date of the Policy (This exclusion is not applicable to renewed policies).
c) Preventative and elective Treatments, routine examinations and Treatment including but not limited to routine vaccinations, grooming, spaying or castration, whelping or kittening or to any Treatment in connection with pregnancy or giving birth or arising out of these procedures.
d) Behavioural problems and training unless caused as a direct result of an insured Incident occurring during the Period of Insurance.
e) Non essential hospitalisation and or house calls unless the Vet declares that to move Your Pet would seriously endanger its health.
f) Prescription foods, other than for a 4 week period for a specific Accident or illness.
g) The normal feeding costs of Your Pet during any claim for a special diet.
h) Dental Treatment except as a result of an Accident.
i) Any claim for any form of special diet, housing, or bedding needed for the Treatment or general well-being of any Pet.
j) Any claim for cryptorchidism (retained testicle(s)).
k) Any claim as a result of a 'notifiable' disease, e.g. Rabies.
l) Any charges in respect of euthanasia except in the case of humane destruction to alleviate incurable and inhumane suffering.
m) Fees for Alternative Medicine or Complementary Medicine that have not been approved by Us.
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Section six 6.1 Veterinary fees cover What is not covered We will not pay for: 2 Veterinary fees in connection with: i) Any claim for cryptorchidism. ...expand

Section six 7.1 Veterinary fees cover What is covered We will pay for all reasonable and customary charges made for Treatment carried out by a Vet. Platinum...expand

Section six
7.1 Veterinary fees cover
What is covered
We will pay for all reasonable and customary charges made for Treatment carried out by a Vet.
Platinum cover is continuous for each separate Incident up to the limit of £6,000 per Incident.
Treatment in respect of any Condition can continue until the original vet fees limit has been reached subject to the Policy remaining in force, being continuously renewed at each anniversary and premiums paid on time.
Policy limits are dependent on the cover selected and excess as specified below and subject to written notice of such Accident, illness or disease having been given to Us within 60 days of occurrence. The limit of cover and excess are on a per Incident basis.
Fees for Alternative Medicine or Complementary Medicine which the Vet recommends and as pre-approved by Us, including up to twelve sessions of hydrotherapy provided the pool operators are members of the Canine Hydrotherapy Association.
What is not covered
2 Veterinary fees in connection with:
m) Fees for unapproved Alternative Medicine or Complimentary Medicine.
Definitions state:-
1.Definitions
Any word or expression to which a specific meaning has been attached will bear the same meaning throughout this Policy.
Alternative Medicine:
Means herbal or homeopathic medicine.
Complementary Medicine:
Means physiotherapy, acupuncture, osteopathy, hydrotherapy and chiropractic Treatment.
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Section six 6.1 Veterinary fees cover What is not covered We will not pay for: 2 Veterinary fees in connection with: d) Behavioural problems and training...expand