ASDA Standard

Section two
2.1 Veterinary fees cover
We will pay for all reasonable and customary charges made for Treatment carried out by a Vet.
Cover is provided for up to 12 months from the occurrence of an Incident occurring to the Pet, up to the limit of £1,500 (Value) or £3,500 (Standard).
Superior cover is continuous for each separate Incident up to the limit of £6,000 per Incident.
Treatment in respect of any Condition can continue until the original Vet fees limit has been reached subject to the Policy remaining in force, being continuously renewed at each anniversary and premiums paid on time.
Policy limits are dependent on the cover selected and Excess as specified below and subject to written notice of such Incident having been given to Us within 60 days of occurrence. The limit of cover and Excess are on a per Incident basis.
We will pay for fees for Alternative Medicine or Complementary Medicine which the Vet recommends and as pre-approved by Us, including up to twelve sessions of hydrotherapy provided the pool operators are members of the Canine Hydrotherapy Association.
Exclusions
We will not pay for:
1 a) The first excess as specified on Your Policy Schedule.
b) Any Treatment exceeding 12 months after the Incident under Value and Standard.
c) Any Treatment exceeding £6,000 per incident under Superior.
d) Any Treatment costs incurred after the Policy has expired.
2 Veterinary fees in connection with:
a) Any Pre-existing Conditions or illness unless previously agreed by Us.
b) Any illness or Condition arising prior to or within the first 10 days of the inception date of the Policy (This exclusion is not applicable to renewed policies).
c) Preventative and elective Treatments, routine examinations and Treatment including but not limited to routine vaccinations, grooming, spaying or castration, whelping or kittening or to any Treatment in connection with pregnancy or giving birth or arising out of these procedures.
d) Behavioural problems and training unless caused as a direct result of an insured Incident occurring during the Period of Insurance.
e) Non-essential hospitalisation and or house calls unless the Vet declares that to move Your Pet would seriously endanger its health.
f) Prescription foods, other than for a 4 week period for a specific Accident or illness.
g) The normal feeding costs of Your Pet during any claim for a special diet.
h) Dental Treatment except as a result of an Accident.
i) Any claim for any form of special diet, housing, or bedding needed for the Treatment or general well-being of any Pet.
j) Any claim for cryptorchidism (retained testicle(s)).
k) Any claim as a result of a 'notifiable' disease, e.g. Rabies.
l) Any charges in respect of euthanasia except in the case of humane destruction to alleviate incurable and inhumane suffering.
m) Fees for Alternative Medicine or Complementary Medicine that have not been approved by Us. collapse

3.2 Death from accident
We will pay You the purchase price of Your Pet as declared on the statement of insurance, up to a maximum of £200 (Value), £650 (Standard) or £1,500 (Superior) dependent on the cover selected, in the event Your Pet dies from accident or in the event of humane destruction, if certified by a Vet as necessary to alleviate incurable and inhumane suffering of the Pet, due to accident.
If no purchase receipt can be produced We will pay the replacement cost of a similar pet up to the stated maximum limit, dependent on the cover selected.collapse

5.1 Help lines
All policies automatically include access to the following help lines:
5.2 Healthcare away from home
If You and Your Pet are away from home whilst in the United Kingdom, Northern Ireland, Isle of Man, and Channel Islands and Your Pet needs urgent Veterinary care, the Policy gives You access to Our help lines so We can identify the nearest Vet for You - Telephone: 0844 800 5407 lines are open from 8am to 6pm weekdays and 9am to 2pm on Saturdays.
5.3 Bereavement counselling
An understanding, confidential and professional service enabling You to talk for as long as You need about the death or illness of Your Pet. Help and advice to address the symptoms brought about by bereavement - available 24 hours a day, 365 days a year. Telephone: 0845 602 6921.
5.4 Pet legal
Lawyers are available to provide advice and explain legal issues in plain English and in a friendly and helpful way - available 24 hours a day, 365 days a year. Telephone: 0845 602 6921.
5.5 Pet minders
This enables You to locate a registered Pet Minder (on a National basis) for either a few minutes or indeed weeks, in order to look after Your Pet while You are away. Telephone: 0844 800 5407. Lines are open from 8am to 6pm weekdays and 9am to 2pm on Saturdays.
5.6 PETS travel scheme (DEFRA helpline)
For information on how to obtain a PETS Travel Scheme Certificate. Telephone: PETS Helpline 0845 933 5577.collapse

Section two
2.1 Veterinary fees cover
Exclusions
2 Veterinary fees in connection with:
j) Any claim for cryptorchidism (retained testicle(s)). collapse

Section two
2.1 Veterinary fees cover
We will pay for fees for Alternative Medicine or Complementary Medicine which the Vet recommends and as pre-approved by Us, including up to twelve sessions of hydrotherapy provided the pool operators are members of the Canine Hydrotherapy Association.
Exclusions
We will not pay for:
m) Fees for Alternative Medicine or Complementary Medicine that have not been approved by Us. collapse

Section two
2.1 Veterinary fees cover
Exclusions
2 Veterinary fees in connection with:
d) Behavioural problems and training unless caused as a direct result of an insured Incident occurring during the Period of Insurance. collapse