News Archive - Articles Published in Gas, Electricity & Water
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Landline to Mobile Calls 'Too Expensive'22 May 2009 | by Jayne Davison
A campaign is launched to force mobile operators to reduce their connection charges.
A campaign is launched to force mobile operators to reduce their connection charges.
New Rules to Offer 'Swift Resolution' to Telecoms Complaints20 May 2009 | by Jayne Davison
Telecoms watchdog Ofcom is introducing new regulations which aim to speed up the complaints process.
Telecoms watchdog Ofcom is introducing new regulations which aim to speed up the complaints process.
Brits 'Turning Back to Landlines'18 May 2009 | by Jayne Davison
Landlines could see a surge in usage as Britons attempt to reduce their telecoms spend in light of the recession, a new survey finds.
Landlines could see a surge in usage as Britons attempt to reduce their telecoms spend in light of the recession, a new survey finds.
Proposals for Energy Efficiency 'Not Working'13 May 2009 | by Jayne Davison
A big overhaul of the gas and electricity plans is needed at the highest levels, Consumer Focus says.
A big overhaul of the gas and electricity plans is needed at the highest levels, Consumer Focus says.
Light Bulb Ban 'Will Save Consumers Money'12 May 2009 | by Jayne Davison
Move aims to reduce the usage of light bulbs with poor energy efficiency ratings by 2012 - but will also save consumers money on electricity bills, according to a consumer group.
Move aims to reduce the usage of light bulbs with poor energy efficiency ratings by 2012 - but will also save consumers money on electricity bills, according to a consumer group.
Smart Meters For All by 202011 May 2009 | by Jayne Davison
A leading energy supplier has welcomed the government initiative.
A leading energy supplier has welcomed the government initiative.
British Gas Cuts Electricity Tariffs by 10%08 May 2009 | by Jayne Davison
British Gas customers stand to benefit from a new cut in electricity costs.
British Gas customers stand to benefit from a new cut in electricity costs.
TalkTalk Introduces Free Local Landline Calls05 May 2009 | by Jayne Davison
Telecoms firm believes BT customers could save £448 million by switching provider.
Telecoms firm believes BT customers could save £448 million by switching provider.
Bigger Grants for Fuel-Poor Households 'Welcome'24 Apr 2009 | by Jayne Davison
Maximum payments will now be £4,000, the government has said.
Maximum payments will now be £4,000, the government has said.
Ofcom Introduces New Rules on 0870 Numbers24 Apr 2009 | by Jayne Davison
Telecoms watchdog intends to reduce cost of 0870 numbers while also raising public awareness of the cost of calling them.
Telecoms watchdog intends to reduce cost of 0870 numbers while also raising public awareness of the cost of calling them.
Homeless Landline Service Gains 2,000th User20 Apr 2009 | by Jayne Davison
VoiceMail4All offers a service for people living on the street who have no access to a phone.
VoiceMail4All offers a service for people living on the street who have no access to a phone.
Silent Calls 'Decreasing'15 Apr 2009 | by Jayne Davison
The number of 'silent calls' received by consumers has dropped considerably since new Ofcom regulations were introduced, research shows.
The number of 'silent calls' received by consumers has dropped considerably since new Ofcom regulations were introduced, research shows.
Water UK Defends Rising Bill Costs15 Apr 2009 | by Jayne Davison
This year's 4.1% increase is justified by the financial burdens faced by water providers, according to the organisation.
This year's 4.1% increase is justified by the financial burdens faced by water providers, according to the organisation.
Water Firms Propose Bill Hikes08 Apr 2009 | by Jayne Davison
Hikes of up to 3.4 percent a year for customers have been requested under the providers' 2010-15 plans.
Hikes of up to 3.4 percent a year for customers have been requested under the providers' 2010-15 plans.
CCW Welcomes Calls for Water Metering03 Apr 2009 | by Jayne Davison
The recommendations of a new Environment Agency report could help lower customer bills, experts claimed.
The recommendations of a new Environment Agency report could help lower customer bills, experts claimed.
Senior Staff at French Nuclear Giant EDF Accused of Spying on Greenpeace02 Apr 2009 | by Michael Ross
Senior staff at state-owned energy company, EDF, have been charged with engaging in industrial espionage against Greenpeace France.
Senior staff at state-owned energy company, EDF, have been charged with engaging in industrial espionage against Greenpeace France.
BT and TalkTalk Increase Landline Tariffs01 Apr 2009 | by Jayne Davison
Two of the country's largest landline providers have announced increases to their monthly charges.
Two of the country's largest landline providers have announced increases to their monthly charges.
Government 'Will Recommend Water Metering'30 Mar 2009 | by Jayne Davison
Utilities costs could be cut over the long term by the metering, which encourages householders to waste less water.
Utilities costs could be cut over the long term by the metering, which encourages householders to waste less water.
Consumer Focus Welcomes Effort to Regularise Energy Costs27 Mar 2009 | by Jayne Davison
The group added that it awaits concrete proposals from the watchdog on making energy bills fairer.
The group added that it awaits concrete proposals from the watchdog on making energy bills fairer.
Direct Debit Energy Payments Criticised25 Mar 2009 | by Jayne Davison
Gas and electricity firms leave customers routinely 'in credit' - meaning that they are effectively borrowing money from them interest free.
Gas and electricity firms leave customers routinely 'in credit' - meaning that they are effectively borrowing money from them interest free.
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