Average customer service
I found the product online, after many searches and comparisons, I decided this was one worth exploring.
Very average customer service, not very helpful, I had to prompt them along the conversation! Many phone calls and reminders. Application was quite straightforward, and their paperwork and documents were all sent in a timely manner.
I would recommend them, if you have the patience to deal with call centres every day! They dont pester you with after sales, which is an important factor to me - Ive left banks who are overbearing.