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Fair1.7(3 ratings)

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Reviewed by: linnyl

I decided to use FairFX as a convenient way to manage my money abroad. My initial impression was very positive...

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Compare FairFX Money Transfers

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FairFX FairPay
Transfer fees
£0
Transfer funds
Online & by phone
Transfer options
Same day & single payments only

FairFX money transfer reviews

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Does FairFX provide your money transfer?

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30/05/14

FairFX did not transfer my funds reliably

I decided to use FairFX as a convenient way to manage my money abroad. My initial impression was very positive as the card ordering, delivery and initial top up all went smoothly. Whilst travelling I organised a top up of funds from my bank account. The money was lost in the process and FairFX took 2 days to locate it, although it was their error. Not what you need when travelling alone.

great exchange rate, great to make purchases abroad

Too long to locate lost bank transfer which was their error

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

04/08/13

FairFX - NO support whilst overseas

I loaded my card with $600 this morning, this was about the fourth top up during my 3 week holiday in Florida. 8 hours later it is still being processed.They took the money from my account and have not credited my card.

Any UK number listed does not work, no response to emails.

My plans for the day had to be cancelled and I have lost a day off my holiday.

Thanks a bunch FairFX - I will be using another provider from now on.

Accepted everywhere

Absolutely NO support whatsoever

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

28/04/14

Misleading Advertising

http://www.fxcompared.com/Content/money-transfer-from-UK-Thailand-below-3000-amount-510 I compared the money transfer service for Thai Bhat. Despite clearly showing that no charge is applicable for the transfer, the customer service agent told me that £20 charge would be applied for this. Of course, it it was misleading! Ram Rai

Not much

misleading advertising to draw in customer

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does FairFX provide your money transfer?

Tell us what you think of them because it will help others.