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Satisfactory2.7(15 ratings)

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Reviewed by: carma

Azimo asked me for a full copy of my credit card for unknown use, evoking security reasons (unfortunately, in ...

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Azimo International Money Transfer
Transfer fees
From £0
Transfer funds
Online
Transfer options
Same day & single payments only
Register and make your first transaction with Azimo and pay nothing on your first transfer to over 190+ countries. Save up to £15.

Azimo money transfer reviews

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Does Azimo provide your money transfer?

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17/04/15

Azimo - be aware!

Azimo asked me for a full copy of my credit card for unknown use, evoking security reasons (unfortunately, in such situation, the client that trusts its credit card data is the only one that faces security risks) and has not performed the service asked, after some previous straight transfers using the same means of payment, without difficulties, apparently to create confidence.

The addressee never received the money and the amount to transfer was initially taken from the bank account.

This is not a true, secure and reliable mechanism to transfer money. It identifies itself through email before the client using an abstract and generic name without really giving its identity, physical contacts and references to his functions, using poor and incorrect language, apparently generated by an automatic translation tool.

Be aware, especially if you make more than one or two transfers!

The absence of real service

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

01/05/15

Recommended

Excellent Service and Support.

Someone mentioned Azimo a couple of day ago as I regularly send money to my daughter in Argentina... It worked perfectly, she's even received much more than she used to, the exchange rate is brilliant and the service is fast. I genuinely recommend these guys (If like me you have kids studying abroad). I think they even have an app.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

06/01/16

Don't give bank card and statement to third parties as it has private & confidential detai

Most incompetent online transfer ever used. It took me 2 minutes to send money from high street transfer shops. Registration was a pain - there was a system application failure to verify UK driver licence ID. I was asked to scan a copy of my driving licence via email to complete registration and verification and to my surprise I was told the scanned copy was too small.

I was then asked to send my bank card details and statement for verification. I bluntly refused and will never send my bank card copy and statement to anybody as it's personal and confidential information. My transfer was cancelled and I'm still waiting for a refund.

I will be contacting the financial authority to see if these people have got the right to ask you to scan your bank card and statement for verification. To me, they do not seem knowledgeable about the products and services they offer.

Don't know

Verification process and customer services

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

04/11/15

Dishonest - stay away!

I have been expecting a large transfer at my US bank for days. My business associate in Holland tried Azimo on my suggestion. The funds were transferred to Azimo from his account on October 27th. It is Nov 3rd and I still have not yet received the money. That's 9 business days! A man in a rowing boat would have delivered it faster.

Lousy customer service, rude, and difficult to get anyone to talk to. They advertise 'Direct to Bank Account,' 'Next day' and 'SWIFT 24 hours' - rubbish!

Do not use this company, send your money with someone you can trust.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

02/03/16

Not happy with the service

I have sent money to Ukraine, the pickup reference was not available and they have requested ID copy. When I sent the ID copy the pickup reference was still not available.

Then I sent the request to the service desk and they requested a photo of my credit card. I have been told by the banks never to provide such information via email, so I believe it is a scam. No other transfer companies would request a copy of the credit card.

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Azimo provide your money transfer?

Tell us what you think of them because it will help others.