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Good3.9(70 ratings)

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Reviewed by: Chloedog1

Having already paid £35 for recently changing an address, my circumstances changed and I had to move aga...

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Does RIAS provide your home insurance policy?

Tell us what you think of them because it will help others.

Compare RIAS Home Insurance

This comparison includes home insurance policies for this company.

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Most popular

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  • Maximum buildings cover
  • Maximum contents cover
  • Highest cover per valuable
RIAS Home Insurance
Discounts
Up to 5% no claims
Maximum buildings cover
-
Maximum contents cover
£1,000,000
Cover per valuable
Up to £1,500
RIAS Home Insurance
Discounts
-
Maximum buildings cover
£1,000,000
Maximum contents cover
-
Cover per valuable
-

RIAS home insurance reviews

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Does RIAS provide your home insurance policy?

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01/05/14

Wanted to charge for cancelling 4 months early

Having already paid £35 for recently changing an address, my circumstances changed and I had to move again. I called Rias to advise that I wanted to cancel my policy as I would not need contents insurance at my new home. Their reply was that although I was entitled to a £34.55 refund, the fee for cancelling would be £35 and so I owed them £0.45p!!! I understand some companies have admin charges but I wish I had never contacted them now and will not use them again.

Polite call centre staff

Unreasonable admin fees, not flexible in approach to fees

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27/06/13

Recommended

Rias for home insuramnce

They have always been ok when had to deal with them and made prompt payments when claims have been made

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

24/02/12

Recommended

RIAS insurance gave me a good deal on House and Car over several years

RIAS insurance has given me a competitive deal over several years. This insurer specialises in the over-50s, and is limited to those of us in that age group. At renewal time each year I make a comparison with a range of insurers to see if I can do better than my current insurer. I do this by using comparison websites, and also contact some insurers directly. For the last several years, I have not been able to better the renewal quote for RIAS, for both my Car insurance and my House-and-contents insurance - for the same level of cover. They have an efficient telephone contact system, with rather knowledgeable and understandable operators and staff. This year, I deliberately did not renew until the last minute, and I received a letter from my insurer reminding me of their renewal option and offering to match any cheaper quote that I just might have obtained elsewhere.

Competitive premiums for car & house insurance

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

25/03/14

customer loyalty means nothing

Had home insurance for about five years ,cost almost doubled,even without ever claiming.

cover is ok

well over priced

1
Poor
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

06/07/13

Recommended

RIAS are great value for money

Excellent cover and fast customer service.

cheao cover for over 50s

more expensive on renewal but if you phone up they find you a better d

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does RIAS provide your home insurance policy?

Tell us what you think of them because it will help others.