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Excellent4.4(11 ratings)

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Reviewed by: jayneir53

My employer pays for level one Heath insurance for my husband and I. It's basic but I have claimed my eye care...

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Does WPA provide your health insurance policy?

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Compare WPA Health Insurance

WPA Health Insurance
Hospital Options
Standard & London Upgrade
Cover Options
Treatment Only, Mid-Range & Comprehensive cover
Policy Benefits
GP Helpline & NHS Cashback

WPA health insurance reviews

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Does WPA provide your health insurance policy?

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15 Oct 2014

Recommended

Work paid healthcare

My employer pays for level one Heath insurance for my husband and I. It's basic but I have claimed my eye care and dental costs on it which has saved me about £200. I haven't used it for any therapies yet but it covers a fair amount with a minimum amount to pay. It seems to be best partnered with NHS services. They are quick to pay claims which is good. I've had this insurance for the past three years now and never had any problems.

Quick payment of claims

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

25 Nov 2014

Recommended

Reasonable value for money

As with all Health Insurance policies, cost depends on your level of cover - and no matter what i've paid for, what I need never seems to be covered! I guess i'm lucky in that nothing major has occurred to me, but minor checkups etc. aren't covered except under the highest level of cover and that's a big jump up. My husband had to make a claim and had a bit of a hard time getting the bill picked up for what he needed, but no different from any other health insurer i guess.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19 Oct 2014

Recommended

WPA : an average health provider

I've really struggled with WPA through using their web-site trying to get an authorisation code for an appointment. Also struggled on the phone asking for advice for using the web-site which hasn't made my overall experience of them as good as it could of been. I have no doubt that once that stage is complete it is really smooth as I've used them historically before you had to get the authorisation code via the web-site. On the phone previously they were really helpful and guided me through the whole process pretty effortlessly . I'm sure the web-site might be easier if you have a nice and straightforward illness to log but anything slightly unusual can be a minefield as you don't want to get it wrong and end up making it sound like a previous illness.

Customer service really good once you have authorisation

Web-site is difficult to manoeuvre around when applying for authorisat

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

6 Nov 2014

Recommended

No Quibble Cover Provided when needed

Any time I have made a call to request medical attention, WPA have responded positively. They have authorised scans, physiotherapy, tests etc. as necessary and have worked with convenient medical resources in all cases. Approval has been straightforward, and the settlement of all costs problem-free. I sm currently undergoing physiofor tendonitis. I has extensive heart tests done previously. My daughter has also had a successful nose operation. This was all covered by a family extended cover policy.

straightforward claim authorisation; no hassle fee payment

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27 Jun 2013

Recommended

WPA Health Insurance

Excellent customer service, haven't encountered one bad thing about WPA, great and caring customer service, they handle all hosptial charges and fees well

Great customer service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

25 Oct 2014

Recommended

excellent company great products

i amsure I will need to write a whole paragraph but theses are great people. they funded my back surgery and rehab and made it easy. I have had health insurance for 20 years and i hate some of my previous insurers ... these were a recommendation form my consultant who reckoned that they were the best and least stressful to deal with and i have to say I agree with him

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

27 Jun 2013

Recommended

WPA Health Insurance

good company

good service

non

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does WPA provide your health insurance policy?

Tell us what you think of them because it will help others.