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Good3.8(40 ratings)

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Reviewed by: mcgubart

I have my health insurance through work and the Aviva package we have is limited (there may well be more compr...

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Does Aviva provide your health insurance policy?

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Compare Aviva Health Insurance

This comparison includes health insurance policies for this company.

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Aviva Health Insurance
Hospital options
Limited, standard, London upgrade
Cover options
Treatment only, diagnostic only, mid-range & comprehensive cover
Policy benefits
GP helpline, NHS cashback & up to 75% no claims discount

Aviva health insurance reviews

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Does Aviva provide your health insurance policy?

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19/10/14

Limited cover and not good value

I have my health insurance through work and the Aviva package we have is limited (there may well be more comprehensive and expensive packages available). Almost every claim that I have made has been reduced either by 20% co-insurance or because I have hit a annual threshold. I am in reasonable goo health and do not use my policy much. If I had to use it regularly, it would not cover many of my bill.s

Poor coverage

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

07/11/14

Recommended

Aviva Health Solutions

I have an Aviva Health Solutions policy and the service has been great. I've been very happy each time I've had to deal with them and the policy offers a good range of cover an dhospitalks to choose from. I've never had any cause to be unhappy with the policy or service they provide. The monthly prmeium is pretty good compared to other providers of the cover so I would recommend the policy to other people if you want the peace of mind of knowing you are covered if you need medical help with anything.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

19/10/14

Recommended

Review of aviva health insurance

Most people seem to have obtained the cover through brokers or Health Advisors You can have cover based on a statement or a full medical. Previous problems are usually not covered certainly for a period of time. Different types of policy are offered some giving no claims experience and discounts. Payments to the insurer can be annual or monthy. The older you get the more the premiums seem to go up. Some Companies do give lifetime cover and increases are usually just cost of living then. Aviva health Insurance is administered well and staff deal with queries over the phone. Claims are usually dealt with promptly. The range of hospitals that you can go to for various operations is good but depends on what policy you have.

Efficient but relatively expensive

Not enough is given for loyalty

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

13/11/14

Recommended

Good cover although a tad expensive

We got our cover through a financial advisor so before I start, this may be why it's so expensive.

The actual cover we're getting with Aviva is great in the event of a death or a serious illness and setting up this cover was quick and easy.

The only downside I can think of is when we used a comparison site to compare life insurers and after putting in all our information correctly, the quotes given where around £10 cheaper than what we are paying now.

It turns out Aviva go away and assess your details and then issue you a new quote. If I had known this I probably would have gone elsewhere as we are now paying quite a bit.

The cover we are getting is good though and when we have called to sort things out with them they have been easy to talk to.

Good range of cover

slightly expensive

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15/10/14

Recommended

Good customer service, no issues

Having never had to claim on this I can't give the full picture. However from the admin dealings I've had with them they are always very helpful.

I would recommend Aviva to others who were looking to take out health insurance as I have found them to be very hassle free.

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does Aviva provide your health insurance policy?

Tell us what you think of them because it will help others.