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Direct debit rules: FAQs

Using a direct debit can be a convenient and hassle-free way to pay your bills, leaving the company you're paying to do all the leg work. Here we answer all your most common direct debit questions...

Current account or savings account: which is right for you?

Current accounts and savings accounts are the two main types of account on offer from banks and building societies - but what exactly is the difference between the two and which type of account is right for you?

Can you cancel your mobile phone contract if you can't get signal?

Being stuck without signal can be frustrating, but does it mean you can ditch your network and break your mobile contract without charge? Here is when you can cancel your contract without facing a hefty fee.

How do you claim tax back?

Paying tax is a fact of life for most of us, but it's surprisingly easy to pay too much and leave yourself out of pocket. Here's how to claim tax back from HMRC.

Should you claim winter fuel payments?

In winter, getting all the financial help you're entitled to is essential if it's going to help you stay warm. If you're 62 or over, you can claim up to 300 in a winter fuel allowance - here's how.

Can I insure a car if I'm not the registered keeper?

Driving someone else's car is a big responsibility so making sure you've got the right insurance is vital, but can you even insure a car if you're not the registered keeper? Here's what you need to know.

Moving house: change of address checklist

Here's our comprehensive change of address checklist so you make sure you tell everyone you need to that you've moved house!

Is Amazon Prime worth it?

For 79 a year, Amazon Prime offers one-day delivery, music and instant video streaming and multiple extra features for customers, but does it offer good value?

How to deal with debt collectors

Knowing how to deal with a debt collection company if you're approached for money can ensure you're not intimidated or mislead. Here's how to handle debt collectors and avoid the traps they set to get you to pay up.

How to cash in your endowment policy

Are you wondering how to work out whether you should keep, sell or surrender your endowment policy for the best return? Here's a guide to deciding, plus a look at what to do to make sure you can still pay off your mortgage.

Your tax credit renewal questions answered

Tax credit renewal is looming and you need to make sure HMRC have their facts straight or you could get caught out. Here's what you need to do and why.

How to get a mortgage if you are an older borrower

If you are approaching or enjoying retirement but need or want to get a mortgage you may find that your options are somewhat limited. Here is how to find a mortgage if you are an older borrower.