You can switch your energy service by using our comparison to find the best deal for you:

  1. 1.

    Search by postcode: Gas and electricity prices depend on where you live, and some energy companies only supply certain areas.

  2. 2.

    Enter details of your current tariff: Include your supplier, your current rate, and how you pay for your energy. You can also include how much energy you use each year, which is on your energy bill.

  3. 3.

    Pick a new plan: Choose a deal that saves you the most money over the year, and compare reviews of energy companies to find a supplier who offers the best service.

  4. 4.

    Confirm your switch: Give your full address and bank details to your new energy supplier, along with a meter reading on the day you switch your service.

Why switch?

Switching your energy supplier could help you:

  • Save money on your bill

  • Be flexible to switch in the future

If you pay your energy bill you can switch your tariff, but always check your bill for exit fees if you are on a fixed rate contract.

Which rate should you choose?

It depends whether you want a cheap or flexible tariff, but you can choose between a fixed rate or a variable rate energy deal:

  • Fixed: This is usually the cheapest tariff because the price is fixed and protected against future price increases for a set period of time. Your bills may change based on how much energy you use, but the unit rate stays the same.

  • Variable: This gives you more flexibility because there is no fixed end date for your contract, but it is usually the more expensive option. Variable rates are often the default tariff of most energy companies, so shop around to get the best rate.

Should you combine your gas and electricity?

It is worth considering because most energy suppliers offer you a discount for combining both services with them as a dual fuel tariff.

It may still be cheaper to get your gas and electricity separately, so make sure you shop around to find the best deal.

You can compare dual fuel energy tariffs by using our comparison.

Energy FAQs

Q

Will I have to pay to switch supplier?

A

You may have to pay an exit fee if you have a fixed rate tariff which has not ended. This could be up to 30 per fuel, so check with your current supplier.

Q

How can I find out who supplies my gas and electricity?

A

Call the Meter Number Helpline on 0870 608 1524, or your regional electricity supplier. Here is how to find who supplies your energy.

Q

How long will it take to switch my energy service?

A

It usually takes around 21 days for your service to be moved once you have confirmed your switch, but your service will continue with no interruptions.

Q

What is the cheapest way to pay for my energy?

A

It is usually cheapest to pay by monthly direct debit, so talk to your chosen supplier about the different payment options available.

Q

Can I cancel my switch if I change my mind?

A

Yes, you should have between 7 and 14 days during which you can cancel your switch without charge. Check with your supplier for full details.

Q

Who should I contact if I want to complain about my energy service?

A

If your energy supplier has failed to resolve a complaint, you should contact the Office of Gas and Electricity Markets (Ofgem).