from 47 ratings
47 customers rated their First Utility electricity as 3.8 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
 Tariff TypePrice PromiseManage OnlineAnnual Average CostAverage Annual Savings 
First Utility
iSave Fixed v27 September 2015 Electricity only
FixedFixed Until 30/09/2015£451£123
First Utility
iSave Fixed v28 October 2016 Electricity only
FixedFixed until 31/10/2016£513£61
First Utility
iSave Fixed v22 September 2017 Electricity only
FixedFixed until 30/09/17£534£40

Correct as of: 31/07/2014.

Source: energyhelpline.com
Typical bills are for default standard tariffs for customers paying by quarterly cash and cheque without prompt payment discounts. Average usage 13,500 kWh pa of gas and 3,200 kWh pa of electricity. Cheapest tariffs are monthly direct debit.

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Reviews related to Electricity

Cheaper than previous supplier
Recommended by hanszinderfaan

Switched earlier this year to dual fuel tariff. See comments re Gas tariff.
I estimate savings of £25 per month

Cheapest on the market when I looked last year.
If you'd prefer to pay the same each month then it's not for you.
Recommended by willstain

You only pay for what you use each month as you email them the reading, this avoids over payments and refunds etc. If you don't send a reading they estimate that month and you will then be back in sinc the next month with your actual reading.

good price and service
refunds take for ever
Recommended by mcathe

Quite efficient in providing sevice at a reasonable price

Customer service always polite but refund section not up to the mark

pay for what you use
customer service could be slicker
Recommended by mikejparks

Good fixed deal until 31/12/13 on a Dual Fuel tariff.
Handy to only pay for what you use in the leaner months.