Abbey Preferred Overdraft Rate Transfer Offer

The account will be opened with a nil balance if the customer agrees to credit the account with £1000 or more each month either by a salary mandate or by Standing Order.

The minimum balance that must be maintained in this account to receive interest is £1. If the balance falls below £1 no interest will be paid.collapse

E-banking is a simple, convenient and secure way for the customer to manage their Abbey card based accounts on-line. The service is available to customers with a variety of accounts which will need to be linked to one of Abbey's cards (Multifunction, Electron or Abbeylink).collapse

An automated telephone banking service is available 24 hours a day 365 days a year and calls are charged at a local rate

The services available via the automated telephone banking service are as follows:-
- Balance enquiry on any Abbey Account, Credit Card, Instant Plus or linked savings accounts
- Request a postal statement
- Transfer funds between any linked accounts
- Bill Payment facility (Bill Payments must first be registered with an operator)
- Report lost/stolen cards

There is also a person to person service available between 8am and 9pm Monday to Friday and 8am to 4pm on Saturday, calls are charged at a local rate

The additional services available via the person to person service are as follows:-
- Clarify any queries regarding your account
- Set up an overdraft (subject to status)
- Clarify Standing Orders and Direct Debits
- Order foreign currency and travellers cheques. Orders placed before 8pm will be available for collection at any nominated Abbey branch after 2pm on the following bank working day
- Link other accounts to this account
- Request a form to register Bill Paymentscollapse

If the customer wishes to switch their bank account to Abbey then they need their Switcher Service. As long as they receive £500 or more going into the account each month then Abbey will do everything for the customer and give them an interest-free overdraft for four months.

Abbey will contact the customer's old bank for a list of Direct Debits, Standing Orders and bill payments. They will then set up the new Abbey account to match. They will then contact all the companies involved to make sure everything is working perfectly.collapse

This account is only available for 12 months to those who switch their main current account to Abbey using the Account Transfer service and credit it with £1,000 per month. After 12 months this account will revert to the Current Account Preferred Overdraft Rate.collapse

The Instant Overdraft Request Fee is dependent on the size of the transaction which triggers the request for the service (not the size of the Instant (unauthorised) Overdraft). Maximum £35

Transaction Fees
£0 - £9.99 = £5
£10 - £19.99 = £15
£20 - £29.99 = £25
£30 plus = £35collapse

The customer can link their bank account to one of a range of savings accounts. Instant transfers - Between Abbey Account and one of the savings accounts.

Sweep Facility - To make savings easy the customer can set up their accounts so that, on their chosen date each month, any surplus cash above a certain amount chosen by them is automatically transferred into an Abbey savings account, for example a Direct Saver. The sweep facility will never make the account overdrawn. The customer can also choose not to use the sweep facility in certain months.

Payments for switching errors - Abbey will refund any charges that are caused by them making a mistake during the switching process.collapse