Satisfactory2.5

38% of customers recommended from 21 ratings

TD Direct Investing are one of the most trusted names in shares trading offering a wide range of trading products.

TD Waterhouse Share Dealing

Read customer opinions on TD Waterhouse Share Dealing reviews.

Your investments are not guaranteed; they can decrease in value as well as increase and you may not get back the full amount you put in.

TD Direct Investing Trading Account
Frequent Trader Rate
£5.95
Charge per Trade
£12.50
Platform Fees
Transfer-Out Fee
Invest in UK & International shares, AIM stocks, funds, gilts & bonds on our award winning online & mobile platforms. No fee if you trade during the quarter, have a portfolio value over £15k or have a TD ISA / SIPP linked to this account. Capital at risk.
*£0 transfer in fee for UK stock. **£25 per holding for stock withdrawals. No fee for account closures. Your capital is at risk.

TD Waterhouse CFDs

Trading CFDs is a high risk activity and you may lose more than your initial deposit. Make sure you fully understand the risks involved.

TD Direct Investing Derivatives Trading
Commission
UK, US & EU: 0.15% £15 min
FTSE 100 Daily Spread
2pts. (variable) margin: 2%+
Wall Street Daily Spread
4pts. (variable) margin: 2%+
GBP/USD Daily Spread
4pips. (variable) margin: 2%+
EUR/USD Daily Spread
2pips. (variable) margin: 2%+

TD Waterhouse Financial Spread Betting

Read customer opinions on TD Waterhouse Financial Spread Betting reviews.

Spread betting is a high risk activity and you may lose more than your initial deposit. Make sure you understand the risks before opening an account.

TD Direct Investing Financial Spread Trading
Minimum Stake
varies
FTSE 100 Daily Spread
1pt. (fixed) margin: £30+
Wall Street Daily Spread
1pt. (fixed) margin: £50+
GBP/USD Daily Spread
2pips. (fixed) margin: £60+
EUR/USD Daily Spread
1pip. (fixed) margin: £40+

TD Waterhouse Forex Trading

Trading forex is a high risk activity and you may lose more than your initial deposit. Make sure you understand the risks before opening an account.

TD Direct Investing Spread Betting Account
Account Type
Spread Betting
EUR/GBP Daily Spread
-
USD/JPY Daily Spread
0.8 pips
GBP/USD Daily Spread
-
EUR/USD Daily Spread
-

TD Waterhouse Reviews

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Used TD Waterhouse? Tell us about your experience because it will help others. Add a review.

TD Direct Investing

Fair

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

ISA Transfer Out fee £86 for a single line of stock. Poor Web site: - antiquated, looks like it was written at least 10 years ago - doesn't work at all on Safari browser - confusing and difficult to navigate - does not display properly, key buttons often overwritten by other web page elements Limitations on shares not described on web site: - Automatic dividend reinvestment only FTSE350 shares and not at all if stock held in regular investment account - Regular investment into FTSE350 shares only Limited OEIC range, eg no Somerset funds Dreadful customer service: - eg: ISA Transfer Out - cashed my cheque for transfer out fee and then three weeks later sent an email saying they had cancelled the transfer because they had not received the fee

by FreddyFrog, 2 May 2014 report review

Ripoff trading charges and terrible trading platform

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

I have a trading ISA with TD Direct and have to say, although it is easy to use, the trading platform is terrible. Non of the stock monitoring works and their prices/changes are delayed by around an hour so you have to use other services like google finance just to keep up to the minute on your shares. Their phone app only lets you monitor your account and won't let you transfer in or trade at all and it constantly crashes. At £12.50 a trade for the UK its pretty average in comparison to other investment companies (I'm sure there are cheaper ones). The only reason I moved to them was because they offered £70 reward for a £10,000 investment. What really annoys me is their approach to overseas trading. They charge a massive £17.50 to buy and £17.50 to sell and on top of this they charge 2% above and below the exchange (FX) rate. So you end up buying 2% below the exchange rate so your sterling does not give you many dollars and when you sell they charge you 2% above the exchange rate so that the conversion to sterling gives you less. This is absolutely rubbish and was never told of this when opening my account. In fact it took me 2 hours to find all this nonsense in the "fine print". The customer service is appauling and the staff have no clue what they're doing or talking about. They're clearly just in it to rip people off. Keep this in mind - if you want to invest abroad DO NOT USE THIS SERVICE. Your shares will have to increase by 4% AND return your £35 total buy/sell fee before you even break even!

Easy to use

Terrible trading platform, customer service and ripoff charges

by wayre1, 3 months ago report review

Awful - AVOID at all cost

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Do not join TD for ISA, SIPP or general trading account. They provide terrible service, expensive FX fees, non executed trades, terrible transfer in/out service. All round please avoid.

by paulw15, 5 months ago report review

TD Direct Investing

Fair

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Their website has a 'wooden' feel to it i.e. unresponsive and clunky. Their dodgy IT system didn't allow me to withdraw cash from my account online; later when they told me they had fixed it, I had the same problem getting my cash out. They also gave me misleading advice on how to convert stock.

Generally they execute your deals on time and accurately

No customer focus so complaints are most unwelcome

by bryanjeff, 26 Oct 2013 report review

Rubbish web site and poor proffesional conduct

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Family members had Trading accounts and ISA accounts. Each one of us had numerous problems, over the years we received poor service and continuous web site problems. Main problems were losing £250 of daughters money which her bank had confirmed was paid to TD. Linking accounts did not work, setting up regular payments did not work, after 3 attempts we gave up. Money transfer by solicitors not recorded. Statements menu did not record important details( required for Capital gains etc.) In the end enough was enough and we all closed our accounts due to poor Web site, few options ever working and complete loss of faith ( especially if they have a lot of your money)

trading costs ok

No other transactions go smoothly, Problems rarely resolved or ignored

by dadcap, 10 Jun 2014 report review