Satisfactory2.5

38% of customers recommended from 40 ratings

Shawbrook provide secured lending to support UK homeowners.

Shawbrook Bank Savings

Read customer opinions on Shawbrook Bank Savings reviews.

Shawbrook Bank 5 Year Fixed Rate Bond - Issue 16
Account Type
Fixed Bond
Open With
£5,000.00
Interest Rate (AER)
3% fixed
for 5 years
on £5,000+
Protection Scheme
FSCS
Open Account
Online & Post
Shawbrook Bank 4 Year Fixed Rate Bond - Issue 7
Account Type
Fixed Bond
Open With
£5,000.00
Interest Rate (AER)
2.85% fixed
for 4 years
on £5,000+
Protection Scheme
FSCS
Open Account
Online & Post
Shawbrook Bank 3 Year Fixed Rate Bond - Issue 22
Account Type
Fixed Bond
Open With
£5,000.00
Interest Rate (AER)
2.5% fixed
for 3 years
on £5,000+
Protection Scheme
FSCS
Open Account
Online & Post

Shawbrook Bank Loans

Read customer opinions on Shawbrook Bank Loans reviews.

Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it. Typical APR 18.8% variable.

Shawbrook Bank Platinum Secured Loan (Exclusive)
Loan Type
Secured
Loan Amount
£7,500 to £15,000
Representative APR
4.6% APR
Loan Term
3 years to 25 years
Exclusively available when you get a quote through money.co.uk.
You must be a homeowner to apply as this loan will be secured against your home.
Shawbrook Bank Platinum Exclusive Secured Loan
Loan Type
Secured
Loan Amount
£20,000 to £100,000
Representative APR
5.0% APR
Loan Term
3 years to 25 years
Exclusively available when you get a quote through money.co.uk.
You must be a homeowner to apply as this loan will be secured against your home.
Shawbrook Bank Tracker Secured Loan
Loan Type
Secured
Loan Amount
£5,000 to £200,000
Representative APR
5.8% APR
Loan Term
3 years to 25 years
You must be a homeowner to apply as this loan will be secured against your home.

money.co.uk, Dot Zinc Limited, 160 Fleet Street,London. EC4A 2DQ. We are a Credit Broker for all consumer credit products listed on money.co.uk.

Shawbrook Bank Bridging Loans

Read customer opinions on Shawbrook Bank Bridging Loans reviews.

Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.

 TermMonthly Interest RateMaximum LTV 
MinimumMaximumMinimumMaximum1st Charge2nd Charge
Shawbrook Bank
Bridging Loan
1
month
1
year
0.65%0.89%70%
---

money.co.uk, Dot Zinc Limited, 160 Fleet Street,London. EC4A 2DQ. We are a Credit Broker for all consumer credit products listed on money.co.uk.

Shawbrook Bank Reviews

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Used Shawbrook Bank? Tell us about your experience because it will help others. Add a review.

Shawbrook Bank treat customers extremely badly.

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

If you are thinking of investing with Shawbrook, think again. Difficult to describe how bad they are at customer service. Impossible to get answers to any questions, ignore all attempts to contact them. I get the impression that it is a one man and his dog operation, just an address and an unmanned office. Not the sort of company that I could trust.

by rjenk2, 4 days ago report review

What a farce to register

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Tried to invest with Shawbrook today. The security questions were the oddest I have encountered; name of your favourite school teacher and first name of your favourite historical character but the killer was that the names had to be at least 8 characters long. Never had such a problem with any other investment. Gave up and will put my money elsewhere.

by theledger, 20 Nov 2013 report review

Shawbrook Bank - welcomed with a mouldy banana

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

I was attracted to Shawbrook by their decent rates so decided to open an account. I received my welcome pack by post and was quite shocked by the contents!! As well as two copies of the same letter, I discovered a half eaten banana at the bottom of the envelope!! I am totally shocked and disgusted! Now, clearly Shawcross have employed a monkey to do their administration! This has really put me off. Thank goodness it is only a notice account and I didn't choose to invest with them for five years!! I would probably get a mouldy spaghetti bolognese through the post every year in my annual statement. Very unprofessional. Will start looking elsewhere. Only invest if you're desperate for food otherwise stay away!

Good for fruit

The banana was half eaten and had soaked through the envelope

by Jilly1954, 4 months ago report review

Illiterate staff

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

I recently opened an account with this farcical bank and due to numerous errors on my account, I had to deal with the some ninkumpoop who calls himself a 'team leader'. Not only did he argue with me over an error which the bank had made but he also spoke as if he had never been to school. He referred to my wife and I as 'use two' which left me wondering whether he was referring to ewes on a farm or whether he was pluralising the word 'you' because he is uneducated.He then advised that the reason my wife had failed the ID check was because she was not on the ELECTRICAL REGISTER! Not the type of people I would trust to look after my money! Ewes should avoid at all costs! Baah

Argumentative and rude staff

Cannot speak English

by Ericsmith, 31 Mar 2014 report review

Shawbrook Savings

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by vikki38

Looking through the reviews of Shawbrook Bank I disagree with all the negative feedback. When calling the bank and getting through to an operator straight away to request an application pack (came the next day) I was amazed how quick the pack came. I sent the application back the same day and I received my welcome pack three days letter. I made a BACS transfer any received a receipt a few days later. Overall this bank operates quick any easy. Delighted to have with Shawbrook.

by vikki38, 25 Sep 2013 report review

Shawbrook Bank treat customers as if they don`t exist.

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Impossible to get a reply to any communication about my account. Spent months sending emails, letters but no reply whatsoever. Will not invest with Shawbrook again, even if they offered sky high interest rate.

by raytay, 5 months ago report review

Shawbrook Bank Fixed Rate Bonds

Fair

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Opened 5 year Bond in June 13 and could not fault efficiency and service. Opened 2 year bond in December 13 and efficiency and service in complete meltdown. Do not answer phone or e-mails and the right hand does not know what the left hand is doing. Are they expanding too fast and getting too big for their boots?

by yeta, 20 Jan 2014 report review

Zero customer service

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Having gone through the online procedure to open a 2-year bond, I have been trying for 3 days to get some phone help with online registration of my account. A recorded message is all I get. Not the kind of service to reassure new customers.

by nickbri92, 10 Jan 2014 report review

Savings Account - don't bother

Poor

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

I tried to open a savings account on line. After completing the forms etc . I got the response ' you will be contacted within 5 working days regarding your application'. I wasn't contacted within that time so I tried to call several times only to get the message all lines are busy please try later.

by gjr, 6 Jan 2014 report review

Shawbrook 5 Year Fixed Term Deposit

Excellent

  • Customer Service

  • Value for Money

  • Flexability & Fairness

  • Product Features

Recommended by alandv

Opened account with cheque at the end of July 2011 and received letter dated the 16th of August confirming account opened 5th of August. Had regular updates at year end Dec 31st 2011 & 12 with interest added. I would recommend Shawbrook to any potential customer wishing to invest long term.

by alandv, 3 Jun 2013 report review