Good3.8

47% of customers recommended from 806 ratings

Royal Bank of Scotland (RBS) is one of the largest banks in the UK with around 700 branches located across the country. Founded in 1727, RBS offers a diverse range of personal and business finance services and products from savings accounts and investments, to mortgages and loans. RBS headquarters are located in Edinburgh, but they also have offices around the world including Germany, Hong Kong, Singapore and the US.

Royal Bank of Scotland Current Accounts

Read customer opinions on Royal Bank of Scotland Current Accounts reviews.

RBS Select Account
Account Fee & Requirements
No monthly fee
Overdraft
19.89% EAR variable
(£10 buffer)
Interest Rate
0% AER
Earn 1% cashback on contactless payments with Cashback Plus. Voted the best card benefits programme of the year at the Card and Payment Awards.
Representative Example: If you use an arranged overdraft of £1,200 you'll be charged 19.89% EAR (variable) + £6 per month.
RBS Select Platinum
Account Fee & Requirements
£16 a month
Overdraft
£250 interest & fee free, then 19.24% EAR variable
Interest Rate
0% AER
Earn a minimum of 1% of your spend at participating retailers with Cashback Plus.
Representative Example: If you use an arranged overdraft of £1,200 you'll be charged 19.24% EAR (variable).
RBS Select Silver Account
Account Fee & Requirements
£10 a month
Overdraft
19.89% EAR variable
(£10 buffer)
Interest Rate
0% AER
Offers include - Taste Card for you to enjoy 2-for-1 meals or 50% off your food bill at thousands of UK restaurants (restrictions apply). Plus receive 25% cashback on tickets for theater, dance, opera & concert performances.
Representative Example: If you use an arranged overdraft of £1,200 you'll be charged 19.89% EAR (variable) + £6 per month.

money.co.uk, Dot Zinc Limited, 160 Fleet Street, London. EC4A 2DQ. We are a Credit Broker for all consumer credit products promoted on money.co.uk.

Royal Bank of Scotland Savings

Read customer opinions on Royal Bank of Scotland Savings reviews.

Investment ISAs are tax-efficient wrappers for long term investments. You may get back less than you pay in as your capital isn't guaranteed and charges may apply. Your personal circumstances will determine how much tax you pay on your investments and returns; tax laws may change.

RBS Instant Saver
Account Type
Instant Access
Open With
£1
Interest Rate
0.5% AER variable
Protection Scheme
FSCS
RBS First Saver
Account Type
Instant Access
Open With
£1
Interest Rate
1% AER variable
Protection Scheme
FSCS
RBS Instant Access ISA
Account Type
Cash ISA
Open With
£1
Interest Rate
1% AER variable on £25,000+
Protection Scheme
FSCS
Earn tax free interest of up to 1.00% AER (variable) on balances of at least £25,000 and earn up to 0.50% AER (variable) on balances below £25,000.

Royal Bank of Scotland Credit Cards

Read customer opinions on Royal Bank of Scotland Credit Cards reviews.

RBS Clear Rate Platinum Credit Card
Balance transfers
6.9% p.a. variable with no fee
Purchases
6.9% p.a. variable
Representative APR (variable)
11.1% APR
Representative Example: The standard interest rate on purchases is 6.9% p.a. (variable), so if you borrow £1,200 the Representative APR will be 11.1% APR (variable). £24 annual fee.
RBS Cashback Plus Credit Card
Balance transfers
12.9% p.a. variable with no fee
Purchases
12.9% p.a. variable
Representative APR (variable)
17.4% APR
10% cashback in UK restaurants & bars until 30th Sept 2015. Plus 1% in supermarkets, 1% at selected cashback retailers, 0.5% everywhere else.
Representative Example: The standard interest rate on purchases is 12.9% p.a. (variable), so if you borrow £1,200 the Representative APR will be 17.4% APR (variable). £24 annual fee.
RBS Student Credit Card Ex/C
Balance transfers
18.95% p.a. variable with no fee
Purchases
18.95% p.a. variable
Representative APR (variable)
18.9% APR
Representative Example: The standard interest rate on purchases is 18.95% p.a. (variable), so if you borrow £500 the Representative APR will be 18.9% APR (variable).

money.co.uk, Dot Zinc Limited, 160 Fleet Street, London. EC4A 2DQ. We are a Credit Broker for all consumer credit products promoted on money.co.uk.

Royal Bank of Scotland Loans

Read customer opinions on Royal Bank of Scotland Loans reviews.

RBS Personal Loan Ex/C
Loan Type
Unsecured
Loan Amount
£1,000 to £25,000
Representative APR
4.9% APR
(£7,500 to £14,950)
Loan Term
1 year to 7 years
If you choose to repay your loan early, an early redemption charge of up to 58 days' interest will apply. Other loan amounts are available at alternative rates. Rates depend on circumstances and loan amount.
Available to existing customers only.
Representative Example: The Representative APR is 4.9% APR (fixed) so if you borrow £7,500 over 5 years at a rate of 4.9% p.a (fixed) you will repay £140.81 per month & £8,448.60 in total.
RBS Home Improvements Loan Ex/C
Loan Type
Unsecured
Loan Amount
£1,000 to £25,000
Representative APR
4.9% APR
(£7,500 to £14,950)
Loan Term
1 year to 10 years
Available to existing customers only.
Representative Example: The Representative APR is 4.9% APR (fixed) so if you borrow £7,500 over 5 years at a rate of 4.9% p.a (fixed) you will repay £140.81 per month & £8,448.60 in total.

money.co.uk, Dot Zinc Limited, 160 Fleet Street, London. EC4A 2DQ. We are a Credit Broker for all consumer credit products promoted on money.co.uk.

Royal Bank of Scotland Mortgages

Read customer opinions on Royal Bank of Scotland Mortgages reviews.

Your home may be repossessed if you do not keep up repayments on your mortgage.

RBS 2 Year BBR+0.99%
0800 068 7667
Maximum LTV
60%
Initial rate
1.49% base rate tracker until 31 Dec 2017
Subsequent rate (SVR)
4% variable
Application fees
£995
The overall cost for comparison is 3.8% APR
RBS 2 Year BBR+0.99% Remortgage
0800 068 7667
Maximum LTV
60%
Initial rate
1.49% base rate tracker until 31 Dec 2017
Subsequent rate (SVR)
4% variable
Application fees
£995
Available for remortgage only.
The overall cost for comparison is 3.7% APR
RBS 2 Year BBR+0.99%
Maximum LTV
60%
Initial rate
1.49% base rate tracker until 31 Dec 2017
Subsequent rate (SVR)
4% variable
Application fees
£995
Available for existing borrowers switching deals only. Such mortgages might not be listed on the lender's website.
The overall cost for comparison is 3.7% APR

Royal Bank of Scotland Reviews

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Used Royal Bank of Scotland? Tell us about your experience because it will help others. Add a review.

Had an account for roughly 16 years the service has been okay

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by lisarr

I have been with the bank for roughly 16 years. More recently I have been given conflicting information over the phone as to what I'm told in the branch and ended up having to make several complaints, more so in the past few years. The service has put me off and I am considering changing banks. The issues have been simple really with more recently updating my address. Shouldn't be hard in this day and age.

by , 20 Oct 2014 report review

Royal Bank of Scotland

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by Dragonfly14

This cheque account is linked to my mortgage - a current account mortgage and is great for checking monthly how I am doing in paying off my mortgage each month. Customer Service was 24/7 but now close at 8pm. They have been and continue to be courteous, friendly and really provide an excellent service. A yearly review on my mortgage too - all in one place.

Mortgage and current account in one place.

The % rate could be less making payment off quicker!

by , 15 Oct 2014 report review

Friendly staff & hassle free applying. First class products.

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by audrey58

It was hassle free when changing banks. I get advice on how to get the best for my savings. They are also local and have very friendly staff. I had been with previous bank for over 30 years but was becoming very unhappy with the way I was being treated. Decided to move. Everything was done very efficiently. They did everything for me. All I had to do was sign some papers and everything was done. The customer service has been first class.

Local

by , 15 Oct 2014 report review

The Royal bank of Scotland

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by robina81

The RBS has always treated me fairly in all my dealings with them. They helped me with a good overdraft facility & are always trying to get me to review my account to make it work better for me. The staff are always friendly & try their best to be accommodating. Lunch times can be a pain as staff numbers drop. On the whole they seem a good company to trust with my money 7 have always given good advice

by , 15 Oct 2014 report review

Royalties Gold Account Customer for many years

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by dmh

I hold a Royalties Gold account with Royal Bank of Scotland (and have held this account for approximately 18 years). At the time there was a branch located very close to me, however I have since moved and my nearest branch is several miles away. Having said that, it is rare that I have needed to visit a branch in person. Their internet banking is excellent, as is their 24/7 telephone banking service. The Royalties Gold account provides many benefits including mobile phone cover, breakdown cover, worldwide family travel insurance, discounted flights/holiday booking service, and several more. Despite various criticisms of RBS in the press over the past few years, I personally have always been very happy with their customer service & products/services.

by , 15 Oct 2014 report review

Pension RBS formerly nat Westminster

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by salter

Took pension a couple of years early, gave me prompt quote, and always contactable by phone or e mail. Sorted it all out credited my funds quickly and pension always paid on time, write every year re increases in line with inflation , send me statements and reply promptly be e mail. Always courteous and helpful, good pension provider. Had to get paid without tax deduction , they did this change quickly only had to contact once.

by , 23 Nov 2014 report review

RBS Current Account

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

It's ok but unexciting. It's just a place to put your money and watch it do nothing. I've had it for a long time and when I was first with them I had some money problems and they were very very good at helping me out. Now I'm settled and on a financial even keel, it's not really enough. I need to change it to something that pays interest.

They don't keep calling and trying to sell you stuff

It doesn't make my money work.

by , 16 Oct 2014 report review

RBS Savings Account.

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by TheDaddy11

Very good customer service and communication. Interest rates low and a lack of innovative offers and additions.

by , 4 Jul 2013 report review

Royalties Benefit

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by bobo_b

Previously included but now an extra for a nominal amount. One phone call was all it took to arrange cover

by , 28 Jun 2013 report review

RBS Savings account

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by jenrog1

Happy with RBS. Savings account is linked to current account and I can access both online quickly and easily. Customer service in branch has always been good.

by , 4 Jul 2013 report review