Excellent4.1

52% of customers recommended from 1,550 ratings

The AA, or The Automobile Association, is a UK based motorist association that was founded in 1905 and is listed on the London Stock Exchange and FTSE 250 Index. Since 1999, The AA has been a private limited company which has provided several financial products to UK consumers, as well as motoring assistance. The flagship product offered by The AA is their breakdown recovery cover, which offers a range of repair and collection benefits for motorists across the UK and across Europe.

AA Breakdown Cover

Read customer opinions on AA Breakdown Cover reviews.

AA Roadside Assistance
Policy Basis
person or vehicle
Cover Options
Roadside
Premiums
from £35
AA Roadside, At Home & Onward Travel
Policy Basis
person or vehicle
Cover Options
Roadside & Home Service
Premiums
from £130
AA Roadside, National Recovery & Onward Travel
Policy Basis
person or vehicle
Cover Options
Roadside & Recovery
Premiums
from £135

AA Car Insurance

Read customer opinions on AA Car Insurance reviews.

AA Car Insurance (Members)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
Second car & No claims
The AA offer car insurance via a panel of insurers.
AA Car Insurance (Non Members)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
Second car & No claims
The AA offer car insurance via a panel of insurers.
AA Short Term Car Insurance
Cover Available
-
Types of Policy Available
Comprehensive & Temporary
Discounts
-
The AA offer car insurance via a panel of insurers.

AA Home Insurance

Read customer opinions on AA Home Insurance reviews.

AA Home Insurance - Buildings
Maximum Cover
Buildings: unlimited
Discounts
-
Cover Per Valuable
-
AA Home Insurance - Contents
Maximum Cover
Contents: £75,000
Discounts
-
Cover Per Valuable
£1,500
AA Prestige Home Insurance
Maximum Cover
Contents: unlimited
Discounts
Online: 0%
No claims: 25%
Cover Per Valuable
£15,000

AA Credit Cards

Read customer opinions on AA Credit Cards reviews.

AA Dual Credit Card
Balance transfers
0% for 20 months with a 2.98% fee
Purchases
0% for 20 months
Representative APR (variable)
19.9% APR
You have up to 3 months from opening an account to transfer a balance and get the 0% deal.
AA Credit Cards are provided by Bank of Ireland UK. AA Financial Services Limited is a credit broker and not a lender.
Representative Example: The standard interest rate on purchases is 19.9% p.a. (variable), so if you borrow £1,200 the Representative APR will be 19.9% APR (variable).

money.co.uk, Dot Zinc Limited, 160 Fleet Street, London. EC4A 2DQ. We are a Credit Broker for all consumer credit products promoted on money.co.uk.

AA Prepaid Cards

AA Euro Travel Currency Prepaid Card
Card Fees
£9.95
UK Transactions
Free
UK ATM Withdrawals
£1.50
Load Charges
Debit Card: free
Post Office: 99p
Paypoint: 3%
Card issue fee of £9.95 is refunded if the first load is over £100. Overseas ATM fee is also refunded on withdrawals of £50 or more.
AA Worldwide (Sterling) Travel Currency Prepaid Card
Card Fees
£9.95
UK Transactions
Free
UK ATM Withdrawals
£1.50
Load Charges
Debit Card: free
Post Office: 99p
Paypoint: 3%
Card issue fee of £9.95 is refunded if the first load is over £100. Overseas ATM fee is also refunded on withdrawals of £50 or more.

AA Reviews

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Used AA? Tell us about your experience because it will help others. Add a review.

AA: a review of their service

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by david_p92

I have been with the AA for many years now. I am very glad that I have used this service as I have had numerous breakdowns, flat tyres, lights left on etc. over the years. Help has always within the hour and the problem has always been sorted. The AA staff are invariably friendly, polite and efficient. On the downside the prices seem to be creeping up- making me consider going with a cheaper company.

Good service

Price going up

by , 25 Nov 2014 report review

Excellent company, great service

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by claire55

I've been with the AA for many years and I find them reliable, a good price and provide a great service. I've only had to have them come and rescue me once luckily but they were quick and very helpful! The employee quickly found the problem with the car and got me home safely. You know you're covered when you're with the AA!

by , 24 Nov 2014 report review

Peace of mind - quick service

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by daleh74

Came out of supermarket couldn't move steering wheel. Called AA was told be about 1 hour looked in my mirror before getting out of my car and the AA van was parked behind me. Fantastic response. They saved me because if I had had to wait an hour it would of started to get dark and as a pensioner I don't want to be stuck in the dark.

by , 25 Nov 2014 report review

AA breakdown are fantastic

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by janejar7

AA are fantastic, I was less than 3 miles from home stranded when my clutch went on my car and they told me to step out of the car and stand on the pavement so I was safe and they arrived within 40 minutes. I was towed home and he even reversed my car into my drive for me. Guy was fantastic and very re-assuring as I had to get back in the car and steer it even though the engine wasn't on. brilliant. I am now a silver member which covers me in other peoples cars aswell, brilliant idea AA.

Prompt, friendly and great value

by , 25 Nov 2014 report review

AA Breakdown cover

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by holmes354

Fast service, got my car going at no extra cost, would recommend them. will be renewing my membership and adding family cover to it. Have used other companies and had to wait longer than with the AA. can't say much more but the form keeps saying the review is too short what do they want an essay come on be realistic and still too short won't bother doing one soon

by , 25 Nov 2014 report review

The best service - but for a price

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by aboooo

The AA seem to have everything with service and features. The coverage is good and the one time I've needed them they have been quick to arrive (though I was a single male, so was probably down the pecking order) . The man was quick to get me moving as well so the staff had the skills needed. I've been happy with the AA all the time I've been a member.

features, service

by , 25 Nov 2014 report review

AA Breakdown Cover

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by pwalker65

AA have been very helpful to me - whether i have broken down on a motorway or had a flat battery when trying to start the car at home. They have arrived within very reasonable time of me making the first phone call, and then taken a lot of trouble to help me get back on the road and to my destination. On one journey my tyre burst and when the AA man came ot change the wheel we discovered I had a nail through the spare, so the AA man drove me to the nearest garage to buy a new trye and fitted it for me. I could not have been in better hands. So I am very grateful. It gives me a great sense of security to know I can call them any time I run into trouble when driving on my own.

Very helpful service.

by , 25 Nov 2014 report review

AA Breakdown Cover

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by topgunny

I bought this through Quidco so got £36 cashback and the policy has only cost me £110 for the year. I have had an annoying recurring problem with my car so the AA have been out about 5 times so I have more than had my money's worth. I have found the staff to be really helpful, wait times to be minimal and overall I feel this is an amazing service with great value for money.

Unbelievable value for money

by , 25 Nov 2014 report review

Helpful service

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by legluck

I have AA homestart cover and have always found them polite and helpful. I did once have to wait about 2.5 hours for a call out but I guess they cannot help being busy at times. They recently came out to a ringing in one of our cars but could not find the cause. It continued even when the battery was unplugged. The AA man searched his on board computer and telephoned their technical department for help. They AA office even contacted Nissan who made the car and they did not know what was causing it. However, he was really helpful and drive with us to the garage we use to ask them to look at the car and then gave us a lift home, pointing out some local sites on the way. Very friendly service. They couldnt fix the car but did everything they could to help us. The garage couldnt fix it either and it just stopped on its own the next day. The cause is still a mystery.

by , 25 Nov 2014 report review

A for service with the AA

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by lhlee6

I have been a member of the AA for a while, I renew every year just in case. I have broken down a couple of times in the past and they have always come straight out. The last time I was in my pyjamas as I was on my way to pick up my boyfriend. The car just died on the side of the road. I rang them and they were very concise and sent someone really quick as they asked if I was alone and as I was a lone female they didn't want me waiting at the side of the road on my own. The guy came and said there wasn't anything he could do, but if I rang back in the morning he could tow me to the garage as it was shut now. He offered me a lift home, but my sister came. In the morning I rang them again and they towed the car to my nominated garage. Great service!

by , 24 Nov 2014 report review