from 41 ratings
41 customers rated their RIAS car insurance as 3.8 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
RIAS Car Insurance
Cover AvailableTypes of Policy AvailableDiscounts
Courtesy car & WindscreenComprehensiveNo claims

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RIAS Car Insurance Reviews

Competitive rates, good service.

by ivan13, 2 weeks ago
Competitive rates and good customer service
Sometimes they need to be pushed a little to match competitive quotes.
Recommended by ivan13

I always check rates when it is time to renew my policy and RIAS have always been among the most competitive, not always the cheapest but when excesses etc. are taken into account, good value for money. The customer service is excellent and queries are dealt with, in the main, by one quick phone call. You are always made to feel that your custom is valued. Documentation is sent out promptly and the terms of cover clearly out lined.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


RIAS Car Insurance policy

by whaddon, 10 Feb 2012
Customer contact.
Misled on what was included in the policy...
Recommended by whaddon

Great contact from Customer service rep. but she assured me key cover was included but when documents arrived key cover was extra. Quite simple I was misled....I cancelled and went via Quidco....

Customer Service:
Excellent
Flexibility & Fairness:
Terrible
Product Features:
Good, I'm happy
Value For Money:
Average, could be better


A1 customer but wont insure me

by Toby753753, 1 month ago
Will not take my money

I have been driving over 30 years, full no claims, no accidents, only do approx 5000 miles a year, I am 52. Will not take my money and insure me as I run a shop.
I AM ISULTED. so many people do not insure cars and yet Rias will NOT let me insure my car.
What a fake company......where is the customer service, I emáiled the Managing Directorbut NO reply

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Terrible
Value For Money:
Terrible


Rias car insurance

by lilz50, 7 Nov 2012
Way too expensive

I recently had a quote for car insurance fro RIAS, because I am 56 and saw their commercials about specialising in insurance for the over 50's. What a joke! The quote I received was the highest of any company and I didn't even receive my free Parker pen as promised. A complete waste of 30 minutes on the phone.

Customer Service:
Average, could be better
Flexibility & Fairness:
Poor, could be greatly improved
Product Features:
Poor, could be greatly improved
Value For Money:
Poor, could be greatly improved


RIAS Slow & expensive

by easyman777, 6 Feb 2013

I got a quote for car insurance, even with 9 years no claims it came to over £1200, and i'm over 50. As for the FREE PARKER PEN, still yet to receive it, after 4 weeks still not arrived. Called them, emailed them, STILL NO PEN. USELESS COMPANY

Customer Service:
Terrible
Flexibility & Fairness:
Terrible
Product Features:
Terrible
Value For Money:
Terrible


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