We use cookies so you have the best possible experience on our website. If you would like to know more, please read our Cookie Policy.

Close

Excellent4.1(14 ratings)

Read all reviews
Reviewed by: mgrant54

I tried One Call a year ago when my car insurance renewal from Tesco shot up despite me not having made any cl...

Read more

Does One Call Insurance Services provide your car insurance policy?

Tell us what you think of them because it will help others.

Compare One Call Insurance Services Car Insurance

This comparison includes car insurance policies for this company.

sorted by:

Most popular

  • Most popular
One Call Insurance Services Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive, TPFT & third party
Discounts
No claims & multi car
This is a comparison website.
One Call Insurance Services Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims & multi car

One Call Insurance Services car insurance reviews

sorted by:

Most helpful

  • Most helpful
  • Latest
  • Highest rating
  • Lowest rating

Does One Call Insurance Services provide your car insurance policy?

Tell us what you think of them because it will help others.

09/12/14

Not able to spend time looking for an alternative

I tried One Call a year ago when my car insurance renewal from Tesco shot up despite me not having made any claims and when the time came for renewal, I wasn't very well so ended up letting it continue. Next year I will make sure I do my research and move elsewhere. I suppose you get what you pay for - argumentative staff who weren't able to answer my questions satisfactorily so that I ended up making a complaint. The woman who was arguing with me said "You can't make a complaint about me - I haven't done anything wrong"!!! If she had apologised and got me a manager to speak to like I asked about 5 times instead of saying they were unavailable, I might not have pursued the complaint.

Cheap

Unpleasant argumentative staff

3
Satisfactory
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/11/14

Recommended

All round good company

I've been with this company about 4 years now. I ve never had to claim so I can't comment on the claims process. However the value for money is good. When they were talking about women's car insurance becoming equal to mens the company fixed me on a 3 year plan. When i have had to make cover changes for work reasons or a change of car it was a simple and quick process.

Good customer service.

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

18/10/14

Recommended

had a crash during this policy and they were great

When I buy car insurance, I tend to take the (high risk, I always assume) practice of just going for the cheapest premium (as opposed to, perhaps, the most well-known company). So you never quite know what to expect if you need to make a claim. But this year, I was in a crash and my car was written off and One Call were brilliant. They processed my claim without any hitch and gave me a great fee for the write-off value. Their communication was good throughout. Was very impressed.

great customer care during a claim

can't think of any negatives

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

08/12/14

Recommended

Excellent company with competitive rates

Provided competitive insurance, fixed for 3 years. Can't tell you much more other than good price found through comparison site.

Competitive price

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

15/10/14

Recommended

So Easy to Do Business With.

You are dealt with by well mannered staff who are very polite and knowledgeable. Our quote (as advertised) included NCB protection, Legal Services, the Breakdown Cover, in short a very competitive price but includes all those added services that usually come as extras. Thus renewal or first buy is made quick and easy.....Value

Excellent Value. Easy to complete

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does One Call Insurance Services provide your car insurance policy?

Tell us what you think of them because it will help others.