We chose this insurer based on the recommendation given by WHICH. We have made a claim (2 actually!) during the two years we have been with them. Each claim was handled in a very professional manner and without the stresses that we have experienced from other companies in the past. Their no claims discount protection is very generous and provides good peace of mind. Dealing with their local office has been a pleasure and everything they said they would do has been done to a good level of satisfaction.
Despite all vehicle insurance being expensive, We found NFU to be quite competitive. We have no difficulty in giving them a hearty recommendation.