from 52 ratings
52 customers rated their NFU Mutual car insurance as 4.5 out of 5 in our Consumer Finance Awards and Reviews.
Customer Service
Flexibility & Fairness
Product Features
Value For Money
NFU Mutual Car Insurance policies come with a range of features and additional cover extras as standard. You can get comprehensive cover, third party fire and theft, third party only, accidental damage, fire and theft, and fire and theft cover, depending on your requirements. NFU Mutual do not charge any adjustment or duplicate documents fees on their car insurance policies. In order to get a quote you can visit your local NFU Mutual branch, give them a call, or fill out a form online.
NFU Mutual Car Insurance
Cover AvailableTypes of Policy AvailableDiscounts
Courtesy car & WindscreenComprehensive & TPFTSecond car & 67% No claims

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NFU Mutual Car Insurance Reviews

Great if you have under 25's or students

by Dzil, 5 days ago
student and remote area friendly
Recommended by Dzil

We live in a rural area where public transport is poor or non existent. The children learned to drive early to alleviate the nightly need of mum's taxi. However. our insurance premiums went through the roof. NFU took account of the area (using the post code). this really helped - we saved almost a thousand pounds. Now they are at uni. We insure the car with their special student policy so that normally it is covered for the adults at home with regular access to it. We can add the children at the relevant charge for a couple of days up to month when they come home as long as there is a full month between each time. There is no mid term administrative charge for this.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Very very reasonable cost

by shazza283, 6 days ago
Great service
Recommended by shazza283

Never had any issues whatsoever . Free recovery an absolute mega bonus :) been with them over 10 years and house etc with them too. Easy renewals easy to deal with. Personal service............."....................?.......... I can't think of any more to say really ............................................."..............................................ll.ll.l..

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


NFU multi car policies and general service

by bluesky01, 6 days ago
flexibility
Recommended by bluesky01

Having more than one car insured through NFU Mutual is useful for us because they give a good rate and are happy to have young drivers on the policy at a very reasonable price. The overall membership charge for the NFU is high but can be offset by much cheaper car insurance policies and telephone advice for legal matters. They also send out an informative magazine at regular intervals with case studies and ideas.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Good, I'm happy


NFU are a great choice

by tonebex, 1 week ago
Great customer service
Recommended by tonebex

We chose this insurer based on the recommendation given by WHICH. We have made a claim (2 actually!) during the two years we have been with them. Each claim was handled in a very professional manner and without the stresses that we have experienced from other companies in the past. Their no claims discount protection is very generous and provides good peace of mind. Dealing with their local office has been a pleasure and everything they said they would do has been done to a good level of satisfaction.

Despite all vehicle insurance being expensive, We found NFU to be quite competitive. We have no difficulty in giving them a hearty recommendation.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Excellent
Value For Money:
Good, I'm happy


NFU car insurance

by kirkhu, 1 month ago
Value for money
Recommended by kirkhu

Applied because the office is local & already had a landrover insured with NFU
Very simple application process, excellent discount for 2nd vehicle.
Claims procedure straightforward & claims settled promptly, no quibbles either so overall we have been happy.
Thinking of adding in the house insurance too as have been less than happy with our current provider. Not sure if they do travel insurance. always worth doing these things in a block.

Customer Service:
Excellent
Flexibility & Fairness:
Good, I'm happy
Product Features:
Excellent
Value For Money:
Excellent


NFU Mutual Car Insurance.

by greydo, 1 month ago
No quibble,
Recommended by greydo

An outstanding company! The advert says "we never quibble" and this is
correct. I even decided to get my car repaired at a local garage, before notifying them, and they honoured the claim, and did not quibble at all! I pay a "no claims discount waver", and the premiums do not rise when I claim. I am a very happy customer, and have insured with this company for over 50 years!

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


NFU Mutual Car Insurance

by gayeq, 1 month ago
Recommended by gayeq

I have been with them for a long time and have always found the customer service helpful and quick. The rates are very competetive and they are always open to discussion. I have recommended friends who have also been happy. I havent personally had a recent claim but a friend who has was very please with the quick and easy way the claim was handled.

Customer Service:
Good, I'm happy
Flexibility & Fairness:
Good, I'm happy
Product Features:
Good, I'm happy
Value For Money:
Good, I'm happy


Excellent Service

by lynozcan, 1 month ago
Flexibility and price
Recommended by lynozcan

The staff are very friendly and helpful and know what product is right for me. The product is good value for money and suits my needs.
When I claimed a few years ago, the customer service was excellent and the car was repaired very quickly. While the car was being repaired, I was given a courtesy car.
As I have a protected no claims bonus, the payment stayed the same.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Peace of mind and dropping premiums

by monocle, 1 month ago
Dependable and helpful
Recommended by monocle

Shopping around for a new car insurer after a steep increase in premiums (not due to any accidents I might add!) we shopped around, read all the surveys and delved deeper into about five companies. We couldn't help but note that the NFU were consistently top-rated and weren't the sole domain of those with three acres and a cow. Best of all the quote was considerably lower than others we'd received, and this in spite of asking for some business travel cover. Three year on, I can't say we've had to test the waters regarding claims but the reported experience of others would seem to be good. Not only do you get what you pay for you might end up paying less than you think.

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


Car Insurance with NFU Mutual

by Ballerina208, 1 month ago
Recommended by Ballerina208

Very helpful staff, very good customer service, I recently had a claim (someone bumped into my parked car) they dealt with it and the aggressive counter insurance company very well, My only criticism was that I had to stump up the excess, which they then recovered and repaid to me, that, in my opinion was wrong and took too long. That said the staff were apologetic and quite lovely

Customer Service:
Excellent
Flexibility & Fairness:
Excellent
Product Features:
Excellent
Value For Money:
Excellent


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