very good local service
The NFUS local office system is a tremendous plus with this company. I have been with them a long time, and any time I have had a claim, and I have had a few, it has been settled without fuss through a visit to the office. Customers also get the chance to go inband negotiate a little at renewal time, and I have so far managed to satisfy my urge for value for money every time and on every item I have gone in about. This includes, vehicle, farm, household, and livestock insurance. I generally recommend the company to anybody I discuss insurance with. Friendly and helpful service are worth a bit to me.
local hands on service, willingness to settle without fuss