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Excellent4.2(239 ratings)

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Reviewed by: jamesdunnmusic

I switched my car insurance from Direct Line because I wasn't happy with them. The price just for some reason ...

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Does LV= provide your car insurance policy?

Tell us what you think of them because it will help others.

Compare LV= Car Insurance

This comparison includes car insurance policies for this company.

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LV= Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
Up to 5% multi car
LV= Select Car Insurance
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
Up to 5% multi car
LV= Car Insurance
Cover available
Courtesy car
Policy types available
TPFT
Discounts
Up to 5% multi car
LV= Car Insurance (Boundless by CSMA)
Cover available
Courtesy car & windscreen
Policy types available
Comprehensive
Discounts
No claims & up to 5% multi car
LV= Car Insurance (Boundless by CSMA)
Cover available
Courtesy car
Policy types available
TPFT
Discounts
No claims & up to 5% multi car

LV= car insurance reviews

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Does LV= provide your car insurance policy?

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25/11/14

Recommended

LV Stand for Liverpool Victoria but it should stand for Living Vitality

I switched my car insurance from Direct Line because I wasn't happy with them. The price just for some reason kept going up every year. They couldn't possibly match any other price out there, and that wasn't good enough for me. I phoned Liverpool Victoria and they were so welcoming and happy to help me. They gave me an amazing price and the customer service is the best I've ever encountered

Customer Service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

25/11/14

Recommended

No problems whatsoever

I was recommended through word of mouth by a friend and for the first time in years stuck with an insurance company for a second year. The website is easy to use and the operators on the phone are polite friendly and very knowledgeable. I had a claim against me and they made everything so easy and put me at my ease when I was worrying. I wouldn't hesitate to recommend them.

Competitive, great customer service

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/11/14

Recommended

Great insurance for all

Have been with LV for years and when my teenage son started to learn to drive shopped around for prices but couldn't beat LV for price. Now he is driving the price has increased but still better than a lot of others. Never had any problems with them and find they are easy to get in touch with and not left waiting for hours on the phone!

4
Good
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/11/14

Recommended

Great customer service

Fortunately never had to make use of the car insurance cover but we also use LV for our household and travel insurance. We did have to make two claims on our household policy (one was for a window at front of house smashed by passing drunk, the other for a broken down pipe and blocked drain). They processed the claim quickly and paid up quickly. Also, as I have a With Profits policy with them I am classed as a member and so get a discount. Also every policy you hold gives extra discounts.

Friendly

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

21/11/14

Recommended

Good good good!

Very competitive pricing and excellent coverage - have not been able to get a better more comprehensive deal. You can pay in one go or spread across the year for very little extra. Put in a no fault claim a year ago. It was sorted very quickly. They paid out in advance of other driver and their insurance company admitting blame. Kept me updated in what was happening now and what would happen next. Felt valued throughout the process. A good company to do business with :-)

5
Excellent
  • Customer service

  • Value for money

  • Flexibility & fairness

  • Product features

Does LV= provide your car insurance policy?

Tell us what you think of them because it will help others.