Excellent4.2

63% of customers recommended from 238 ratings

Compare LV= Car Insurance

LV= Motor Insurance (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
Online, Second car & 79.5% No claims
LV= Motor Insurance (Third Party, Fire & Theft)
Cover Available
Courtesy car
Types of Policy Available
TPFT
Discounts
Online, Second car & 79.5% No claims
LV= Select Motor Insurance (Comprehensive)
Cover Available
Courtesy car & Windscreen
Types of Policy Available
Comprehensive
Discounts
Online, Second car & 79.5% No claims

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LV= Car Insurance Reviews

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Got a LV= car insurance policy? Tell us about your experience because it will help others. Add a review.

LV Stand for Liverpool Victoria but it should stand for Living Vitality

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by jamesdunnmusic

I switched my car insurance from Direct Line because I wasn't happy with them. The price just for some reason kept going up every year. They couldn't possibly match any other price out there, and that wasn't good enough for me. I phoned Liverpool Victoria and they were so welcoming and happy to help me. They gave me an amazing price and the customer service is the best I've ever encountered

Customer Service

by , 3 months ago report review

No problems whatsoever

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by mamagill

I was recommended through word of mouth by a friend and for the first time in years stuck with an insurance company for a second year. The website is easy to use and the operators on the phone are polite friendly and very knowledgeable. I had a claim against me and they made everything so easy and put me at my ease when I was worrying. I wouldn't hesitate to recommend them.

Competitive, great customer service

by , 3 months ago report review

Great insurance for all

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by nickyj63

Have been with LV for years and when my teenage son started to learn to drive shopped around for prices but couldn't beat LV for price. Now he is driving the price has increased but still better than a lot of others. Never had any problems with them and find they are easy to get in touch with and not left waiting for hours on the phone!

by , 3 months ago report review

Great customer service

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by sdale

Fortunately never had to make use of the car insurance cover but we also use LV for our household and travel insurance. We did have to make two claims on our household policy (one was for a window at front of house smashed by passing drunk, the other for a broken down pipe and blocked drain). They processed the claim quickly and paid up quickly. Also, as I have a With Profits policy with them I am classed as a member and so get a discount. Also every policy you hold gives extra discounts.

Friendly

by , 3 months ago report review

Good good good!

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by PussCatty

Very competitive pricing and excellent coverage - have not been able to get a better more comprehensive deal. You can pay in one go or spread across the year for very little extra. Put in a no fault claim a year ago. It was sorted very quickly. They paid out in advance of other driver and their insurance company admitting blame. Kept me updated in what was happening now and what would happen next. Felt valued throughout the process. A good company to do business with :-)

by , 3 months ago report review

Car Insurance bolt ons from a cold call.

Satisfactory

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by Probe

I recently had a call from my car insurance provider asking me if I'd be interested in bolt on options i.e free courtesy car etc. It's easy when you're caught cold to agree to adding things, particularly as the increase cost to my monthly premium seems very small. Oddly I felt as though I had already included some of the options which they were offering and of course I had no way of knowing if the cost of these bolt ons were a good deal or not. I'm not all together easy with these unexpected calls, even from a company who I am already engaged with.

You get additional cover at what seems a good price

No way of referencing back against your existing cover

by , 3 months ago report review

Quality products with decent customer service

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by k59

Since myself and my wife joined LV three years ago we have been very impressed by their customer service and help. The offer good products and deals, often coming out as cheapest yet giving you more than others at cheaters prices. I like the fact that you can make amendments to the policy without a charge which is great for when my daughters come and need to go on the insurance. Nothing seems like to much trouble for them. As of yet I have not have any claims with them so cannot say anything about that.

Customer services

by , 4 months ago report review

Lv Car Insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by cathmum1

I have been with LV for several years now. The dealings I have had with them either by letter or phone call have always been extremely efficient and courteous. I had to make a claim on one occasions for items stolen from my car and the advisor I spoke to was really helpful and advised the best way to go about making a claim so that I did not lose my no claims bonus.

approachable

renewal quotes not always as cheap as through a comparison site

by , 3 months ago report review

L.V.= Car Insurance

Good

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by bobcou

I have had my car insurance with L.V. for 3/4 years. Paperwork in always clear and correct and policy is easy to follow. When my last renewal came in in July, I went on a comparison site and found a cheaper quote but from L.V. so I saved £50 and got a meerkat as well. I have however had no experience with regard to making a claim - touch wood so I cannot offer any comments with this regard.

For me, the cheepest

Check on an annual basis

by , 3 months ago report review

car insurance-to stay or to switch?

Excellent

  • Customer Service

  • Value for Money

  • Flexibility & Fairness

  • Product Features

Recommended by martino33

This is my third automatic renewal and wow-they only went up by a couple of pounds each time!!! I only claimed years ago(not my fault) and they sorted it admirably especially as other driver was a bit awkward,he really wanted to run away;but I got his licence number and witnesses.It all happened in Tesco's car park but they were no help at all. I always check but I would support loyalty if you are receiving decent service.

good customer service-normal conversation without rushing just to sign

by , 3 months ago report review

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